The work was good on the car but was pretty simple fix and a project that they said take a week turned out to be 2 ****/2 weeks later as I heard multiple stories.
I liked the updates during the repair. Everyone was very helpful and friendly.
Need to know how to remove the smell of paint
I was completely satisfied.
I would highly recommend Toyota Flow Collision to others.
Great staff. They worked hard to make sure I was informed and satisfied. Jay Vernon is a top-notch employee that was a great help to me.
Jay was great and kept me informed through the whole process. He made sure my rental was extended for me and they fixed my truck perfectly.
Jay Vernon and team did a great job and finished when promised. Have used him previously on Toyota repairs. Dependable!
My car looks wonderful!
Thank you so much.
The people at Flow Collision were so kind and solicitous of all my questions. They were very patient and never made me feel dumb. I appreciate everything that they did for me.
This was a major repair, and the service technician was thorough. I would highly recommend Flow Collision.
When our accident happened I was thinking... Well the nightmare is only beginning! But, I was pleasantly surprised that everything was handled in a professional and timely manner! Thank you for the prompt updates and taking time to answer my questions. Once repairs were completed I was pleasantly surprised again when we picked up the car! The repairs were completed beyond my satisfaction! Would I recommend Flow Collision? Absolutely!
I was impressed that you were not satisfied with the repair and asked me to bring my vehicle back later.
Great customer service and the estimate was exact, no surprises.
They did a great job I do not have any problem with the work that they did I'm very pleased thank you Miss Carlene Steele. I will refer you to others that ask me about my car experience.
Great customer service. Very pleasant to talk to. I was always updated on what was going on and when the car would be ready. Also they gave me complimentary shuttle service from Statesville to Mooresville and back. One thing that they could have done is that they could have taken care of a small ding that I had from earlier. I had told them and they said they will take care of it if I paid $75 to $100 out of pocket which I agreed but it was not taken care off in the week that they had the car.
The entire process was wonderful. Verenise, Jeremy, & Scott were courteous and friendly, even with the myriad questions I asked. Verenise kept we well informed on the progress and updates. Jeremy and his team did a fantastic job on my car. It actually looks brand new! I highly recommend anyone with collision damage to come to Flow Toyota.
Flow Collision Center of Statesville Replied:
Thank you for your business!
Jeremy was awesome at keeping me updated on my car and when it was going to be finished thanks so much for your help Jeremy!
We are satisfied with Flow Toyota. We appreciate the work you have done for us Thanks. Jeremy
The staff was very friendly and my car looked amazing and felt amazing when i picked it up!