Vehicle Make : Ford
Very unprofessional Collision Center Manager, contacted him twice about the estimate and advised him I was considering taking it elsewhere for estimate. He told me he would call me back. After no response due to the weekend I gave him Monday to call me. Called him Tuesday morning and he said he would pull my file and call me right back. 2 hours later my wife was called by the collision center to come in and pick up the truck, pay her deductible and no walk around was ever done. Rear tail gate was not repaired as we were told by our adjuster it would be. His excuse for not calling me back was he was busy. To busy to call his clients back, not professional. There are several other shops in town that do their work properly and stand behind their work, as well as know how to pickup their phones.
Body Shop Review Pre Auth