Friendly staff and great work!
Vehicle Make : Mercedes Benz
Thank you for taking the extra time to resolve my mercedes car computer issue. That was a great help!
Everyone there was wonderful Making the process convenient and painless as possible. Thank you for your services!
Thanks for the great work. Will recommend your shop to others
Picked up my truck and it was filthy! Body shop dust thru out interior and exterior was just as dirty!
I was informed my vehicle was ready, when I arrived only to find my vehicle had rubber particles on all seats of my suv. This was an outside repair, and should not have expose the interior. I felt my vehicle should have been inspected by staff before calling me to pick it up. Also I was just given my keys by the receptionist without anyone showing me the repairs. She just said, “here you go” as she handed me the keys, then I had to walk to my vehicle without staff and find it dirty inside. Later staff heard my complaint and offered to blow the particles out of the vehicle, this experience made me late for another appointment that same day.
Honestly it was
People were caring and very kind
Couldnt get any better
Made me feel very special
Car looks great
Thanks so very much!!
Appreciate you all.
Chris the manager was soooooo amazing! He went above and beyond to make sure that we were taken care of. He is so amazing! We just picked up the car, its 9pm, and we realized the headlights dont work. We took it home so he can get to work tomorrow, but we would like those fixed please. Also the plastic trim surrounding lock tumbler and door handle on driver side is very loose. We will need to bring it back for those last things and we are all set! Thank you, Chris, so much!!!
Everyone was very helpful and courteous.
Started receiving texts that my car would be ready a week ago Thursday. Got the same texts Friday, Monday, Tuesday. When I dropped my car off a week ago; I said that I was scheduled to be out of town Tuesday (Yesterday) was told no problem, car would be ready by Friday. I had to cancel my plans and re-schedule at the last minute. Would NEVER deal with your store again.
They were the nicest people ever. They txed me on wverything they did. Great staff you have will greatly recommended them to anyone i know for body shop to rental. Very pleased.
I picked up my car and it seemed fine until I drove off and it is completely out of alignment and when I arrived home, my key faub was broken, which it has never been broken before and they buttons are literally pushed in. I am very upset.
No need to call. Took 5 weeks and **** day to complete work. Lack of communication. Got truck back speaker wasnt attached we ended up taking it to a speaker place to hook back up just doenat run the same but that's to be expected with an all new frame.
Everyone was very pleasant and helpful during a difficult situation.
You have the process quite streamlined.
Everything from start to finish went extremely well. All staff were courteous, everything was done expediently. The car looks brand new and drives well(I love my baby). And all staff were extremely courteous and pleasant. Thank you!
The convenience of the rental car was the best part of my experience. I was given a completion date of 8 days and it winded up taking 4 weeks. Then I had to leave it another day to reweld exhaust bracket and to fix the exhaust weld on tail pipes
Bay Body Shop did an excellent job in repairing the back bumper of the car.