Great communication on the repair process. Very professional.
Jamie the receptionist very helpful and kind.
Robert was awesome just as he was before!
That was why I came back. Only collision shop I will use
Robert and Jaime were very helpful. I appreciate them fixing my truck!
Michelle was great. She kept me aware of what was going on with my car even though it took longer than I expected for repairs to be completed. Things kept coming up that needed to be have an adjustment to the original estimate. The last was confusing as the car was there for five weeks and been taken apart and supposedly put back together before additional work was needed. Just glad to finally have my car back.Hopefully no more repairs needed before lease is up.
Thanks to Michelle for leaving car out so I could pick it up yesterday.
Very pleased with overall experience the service was nice and efficient and my car was done sooner than planned !
I was kept totally informed all the way through. The completion date beat the estimate by one whole day. The car looks great. Thompson staff are wonderful to deal with. Thank you!
I haven't picked up my car. Therefore I am not able to comment on my overall repair experience. Why do you think I have my car?
Efficient, effective, and lovely job. I also appreciated that you interfaced with my insurance agent and car rental agency to make the process seamless! Thank you.
Friendly positive accommodating personnel...
Wonderful place to have your car serviced !!
Will definitely return when needed !!
Robert is amazing and receptionist is so friendly.
Robert was the best! He was extremely communicative and helpful through the whole process. I greatly appreciated it! Plus my car looks awesome!
Robert was amazing-very professional!
The best in the business!!!
Loved the updated texts. My rep was helpful and engaged
The team made this first time experience very easy. Jaime was really nice and informative. I was happy that I had the opportunity fill out and submit all paperwork prior to dropping off my car. Robert kept me up to date with all progress and I received daily emails with status updates. I didn’t know what to expect but I am very satisfied and impressed with the level of customer service and communication.
Nothing but better communications
Robert and the ladies in the office we're awesome!