I'VE USED JIM BURKE BODY FOR YEARS! MR. DON MEADOWS AND THE CREW ALWAYS DOES A PERFECT JOB AND WITH GREAT RESPECT AND CARE. I WOULD RECOMMEND THEM TO ANYONE NEEDING AUTO BODY WORK! THANK YOU SO MUCH!!
Our car wasn't repaired during the time frame were were told. I didn't feel the service department communicated effectively and honestly with us about the delay. I was told that my bringing the car back to be repaired after the estimate put a strain on his schedule and, thus, caused the unusual delay. Your regular emails sent confirming the repair was on schedule were not true. I believe if you improve these areas of customer service, you will have satisfied customers.
THANKS to your entire team for the wonderful job of restoring my car to its original state. The daily text messages that provided me with updates on the progress of the repair work were extremely helpful, comforting and reassuring. I felt like your team was concerned about me and was dedicated to getting my car back to me as soon as possible and that was of the utmost importance to me. Once again, I “thank you” all....you are the very best!!
Jim Burke did an awesome job of repairing my vehicle. They did an excellent job. They kept me in the loop with text messages letting me know of the progression of the job. They set a completion date and stuck to it. Steve Talley was AWESOME!!! He is very personable and always called to keep me in the loop. He even called the day after just to say that he was sorry that he didn’t get to speak with me personally when I picked my vehicle up (hey, he’s a busy man!!). I really appreciate everything that he did for me. I’ve purchased all of my vehicles from Jim Burke Nissan, but this is the first time that I’ve had to use a body shop of any sort. If I should ever need body repair work done again, I will definitely chose Jim Burke Body Shop!!! You all have a customer for life!!! Thank you again for everything!!!
It seems I would have had my car back 3 weeks earlier if it wasn't for the service department. It seems the two departments did not work well together. My car was in for over a month which was way too long in my opinion. I was happy with the body shop and happy dealing with Mark but I would only recommend if it was body shop only.
Did a great job and kept me informed
The team you have is great. Great service and customer service is above reproach!
Everyone was kind, there was almost daily communication about my vehicle, and the work was finished in a timely manner
Mark is wonderful! I was very well taken care of-thank you.
I had to leave on military leave and this body shops did wonders for me. I honestly think it looks better than whe. I originally bought vehicle. Im truly impressed and hopefully i never go through situation i went through again but if i do no hesitation on where ill be taking my vehicle from now on.
Mark was fantastic! He got the job done and was so professional. My car was ready earlier than thought. I would come back again in a heartbeat!
Fantastic follow through and excellent workmanship
They really do a great job. I have used them on serval occasions. Steve is a gray person to haverify on your team he's pleasant and have such great customer service.
Very happy. Car was ready early. Mark was great.
The communication was great. I was excited that it was ready before time. Everything look great. Very pleased.
As always, awesome job!!! Wonderful staff that are always honest with the customer about the work that is being done!! Mark has never tried any short cuts or anything similar. Highly recommend this body shop if you are unfortunately to need one!!
Vehicle Make : Volkswagen
Marc and his team did an excellent job on the repairs for my car. I really appreciate how clean my car was when I picked it up too. Great work.
The overall experience and atmosphere has improved since my last repair at Jim Burke Buick Body Shop. Keep up the good work.