The communication was great. I was excited that it was ready before time. Everything look great. Very pleased.
As always, awesome job!!! Wonderful staff that are always honest with the customer about the work that is being done!! Mark has never tried any short cuts or anything similar. Highly recommend this body shop if you are unfortunately to need one!!
Vehicle Make : Volkswagen
Marc and his team did an excellent job on the repairs for my car. I really appreciate how clean my car was when I picked it up too. Great work.
The overall experience and atmosphere has improved since my last repair at Jim Burke Buick Body Shop. Keep up the good work.
As far as the work done itself is excellent. The only thing I was upset about is my belongings coming up missing. I feel that should have never happened.
Great job and coordinated effort. Thank you.
My experience with Jim Burke was excellent! They repaired my truck in a timely manner, everything looked great, and they even detailed my truck for me! I would definitely recommend them to a friend!
The service from the Body Shop is excellent, and they handled all the details with my insurance company, USAA. Very professional with solid work. Great Job.
My experience was great from the first call from Maria to set up the appointment to working with Mark throughout the process. Walking in and being greated by a Maria's genuinely friendly smile is priceless. Mark never lets me leave without a personal greeting to ensure satisfaction with the work. I know that I am not the only customer, but I feel like it when working with Maria and Mark. For this reason, I always choose Jim Burke. Merry Christmas and Happy New Year!
Experience went well. Did what they said in the time they said it
Great awesome service. Absolutely proffessional.
Great communication on updates of vehicle and completion time was 2 days early????Great Job!!
We were promised our car on Friday. It was ready on Thursday, but you were closed by the time I got there on Thursday evening. So I had to pay for the rental car for 1 day when I picked up my car onFriday
The job was outstanding, the first time I've used Jim Burke. Will be back if there is another accident.
Everyone was so pleasant. I really enjoyed doing business with Jim Burke and would return again, but hopefully no time soon.
Very impressive customer interaction.
They are the BEST. We bought this car several years ago but never realized that the rear bumper must have been a replacement sine the color wasn't exactly correct. Now we know and it looks so much better. Thank you, JB, and thank you, USAA, for using JB.
My one concern is the smell inside my car. I have asthma I cannot breathe in my car.
Fast service. No hassle. Thank you.
I had questions, returned and those questions were answered! Thank you!
I liked the text message updates. Very pleased with the service.
Marc was extremely helpful and very professional with me. I highly recommend him and have posted about my experience with Jim Burke on Facebook. Thanks for everything
Professional and ahead of schedule.
Very much appreciate the updates and good customer service.
Fast and professional as always.
The paint job looks great and Marc was a true professional
He went above and beyond what was necessary to make the Altima look good again.
Really enjoyed the text message updates, as well as the friendly staff who always took the time to answer any questions I had.
Great job. Vehicle looks new.
I love the work jim burke does
Mark was great and kept me updated concerning my repairs and any delays that I experienced. My car looks wonderful and I'm very happy with the finished product.
Staff was pleasant and helpful. Repairs were completed on schedule.
Out standing job looked as though nothing never ever had happen. Awesome job! Thank you. 5 stars!
A wonderful experience. Your receptionist and Marc made me feel very special. Expert work on my vehicle and completed in a very short time. Again merry Christmas and thanks for your outstanding service.