Service King Charlotte

It’s a pleasure doing business with this outstanding team of professionals!

I couldn’t be happier with the team and my experience at service king

Great service! Work was completed before the estimated repair time.

I thought they did a great job, as did Jim Reynolds!

I'm very happy with Service King's service repairs to my Toyota Camry and the turnaround time was very fast. Jim, at the Mcauley Road location kept me informed throughout the whole process.

Friendly, speedy and good updates

I dealt only with Lester and the front desk receptionist at the Mcalway location and they were both super helpful and efficient. Would recommend this store to others.

Working with Lester was great!

Great work. Efficient and timely!

Lester Torres kept me up to date, was very professional and returned my rental. Thanks Service King!

They were very nice and communicative.

Excellent job. Your representative, Michael Adams, was very thorough and kept me informed about everything being done.

Excellent customer service. Thank you for your caring and excellent customer service.

Thank you for making this whole process so easy. You get an A plus.

All good.

On a positive note, Jim was great at keeping me informed of my vehicle. However, when I picked the vehicle up there was a piece not assembled in my back seat that went to the driver’s door. These things happen and I understand and was fine with that. Jim apologizes and had them fix it immediately. However, after I left and went home I noticed there was a gap between my vinyl and the hard part of my door which was never there before. The place was already closed so I waited to call until the next morning. I was told to bring it in the following week to be checked out. The next morning when I got up to actually drive my car, there was a weird sound coming from the door when I pushed the unlock button. My unlock button now does not go all the way down or all the way up and makes this awful sound when I lock it or unlock it. I have never had a problem with the locks on my driver door. Also when I start my car there is a loud fan like sound that something is going to eventually blow.

Great communication, professional, friendly, workmanship

Lester and the team were awesome. My repair looks great and they kept me informed of repair status. They are rated a 10 in my book!

I trust Service King. I am a repeat customer because they always take such good care of me and take such pride in their work.

Staff was amazing and very helpful. I went through a similar repair 6 months ago with one of your competitors and y’all showed them up with every aspect of my experience.