Staff friendly, and professional. Appreciate the daily updates on work on my car
Great work I repair my vehicle....service was great...very respectful employees and quality...QUALITY WORK!
Your location made it very easy for me especially because where my car was located. Kevin assisted me throughout this process and would recommend him and this location for any auto repair. My car looks amazing.
This process was convenient from beginning to end. The employees were very friendly and service was efficient. Communication was constant, which was nice. Service was complete before the estimated time, so I was able to get back to my normal routine quicker. Kevin was really great to work with. I will highly recommend your shop. Thank you.
Everyone was kind and my vehicle was ready before estimated time. Repair was well done
Jose was very professional and took care of me very fast, I am very satisfied.
Service King is amazing! The way your associate Kevin and Yesenia kept in contact with me regarding my vehicle repair work was phenomenal. Even though I have a hectic work schedule and can not speak to they verbally. They kept me in contact via text, there was never and I me never! A time that i had to follow up with Service King! With associate as dedicated to customer satisfaction the way Kevin and Yesenia did for me, Best believe I will tell my family and friends of Service King. Keep up they great work!
Charmers was very helpful and I had a great experience with service king thank you
Thanks you Chalmers for your excellent work. Keep it up.
I was really satisfied and it was a great job done.
Kevin Courseault dose an excellent job and I would recommend anyone to him. Job well done! :)
The repair was awesome as if nothing happen and Carlos was very friendly and explain to me everything on what to do for the first three months and he is a very nice guy and helpful.Again,thank u very much,from the bottom of my heart.
The staff was friendly and very professional.
Yesenia always greeted me cheerfully and was very helpful. Kevin did an excellent job keeping me updated about the status of my car's repairs. I'm glad Allstate recommended Service King for my car repairs.
They did an excellent job
Best customer service I have ever experience
I appreciate the way I was received during what was for me a very unpleasant situation. My car was taken care of in the best way. Thank You Service King
Quick with the work in n out can't get better than that...
I had a horrible experience with the first shop I had taken my car after my accident. Being that it was my first time ever involved in a collision I took it to the nearest shop for the work to be done. Months went by with no work done and it was in worse condition then when I brought it in. I decided to take it to another shop while be hesitant due to my first encounter. I was reassured from my insurance that Service King had the highest quality of repair with a fast turnover time. The customer service at Service King alone was exceptional, Jesus the representative in charge of my claim did a terrific job staying communiticated with any updates. Carlos who I believe was the gentleman who was in the back doing actual repairs was really on top of the whole thing. He strived to make my vehicle repairs close to perfect. I appreciate all the work that was done.
You guys are amazing, keeping me posted on every aspect of the repair of my car is truly unmatched. Thank you especially to Carlos, dude you're really a one word guy. You are an asset of the company.
Great job. Really happy with work
Thanks! I appreciate that the great job you all did!
Yes my husband and I are very happy with everyone great customer service smiles will recommend to friends. Thank you so much!
The service and fast respond overall satisfied
This whole experience was pleasant. I had no stress or worry about my repairs. Service King did a great job keeping me in the loop about the entire process.
Thank you Service King! Jesus **** not only took care of my car, he made sure that I was satisfied from the moment I walked in the door!
Truthfully, I've never been more satisfied with service knowing that Jesus actually cares to make my satisfaction and vehicle's repair number 1!
There was an issue with my trunk not being aligned properly by the technicians but the moment I told Jesus, he jumped right on it and got it fixed the same day. I recommend Service King (based on Jesus ****'s service) to anybody looking for great service, trust, and empathy.
Great team, great repair, great customer service! Thanks to "Fish" Ysenia, and Chalmers for all they did!
Exelente servicio y muy profecionales
I am very satisfied with the work you guys have done to my car and will recommend to many more people
The staff was great, Jesus in particular. In an unpleasant situation it couldn't have been more pleasant. I also really liked the fact that I had a constant update on my vehicle via tex.Thankyou Service King
I received excellent customer service. I would highly recommend this place to anyone I know.
Excellent communication on the process of the repair. Friendly customer service.
I was told that I would receive calls giving me updates about my car- I never got one call. I had to call 3 different times to see what was happening
I was a pleased of the immediate service for inspecting and repairing the vehicle. Also the flexible on working around my busy work schedule. It was a worry less and painless experience.
In beginning I had some issues with scheduling an appointment but once everything was figured out everyone was so nice and helpful when dropping off my car I was in and out with no problems. I love the text message feature so I know exactly what was going on with my car and within 3 days my car was fine which was amazing and a complete surprise will refer anyone to you guys - Thank you!
Wonderful staff, Kevin is alway friendly and helpful.
The customer service was excellent. KC did all he could to help us out. He would call us each day to notify us about the status of our car. Everyone is very helpful. Thank you for all you did to make us feel comfortable
I love how I was updated almost everyday. The people I was in contact with were very nice and friendly. My car was estimated to be done on the 29th but it was done the 23rd. Thsnk you so much! Definately a place to recommend.
Excellent service !
Thanks for the fast turnaround time and great job.
Carlos was friendly, helpful and informative about everything that was going on. He would call with any updates before doing something. Made me and my husband feel like we could be at ease while our car was being repaired.
Thank you. My car looks great. I had amazing customer service by Kevin.
Vehicle Make : Volkswagen
Service King was very professional and gave daily updates on the status of our vehicle. The workmenship and detail is top quality and we would recommend Service King to anyone we know who might be in need of body work to their vehicle.
Great service, job was done in a couple days.
Very accommodating team. Really gave every effort to make sure I was satisfied. Grom answeing my questions to personally delivering my vehicle... great service. .. thank you to all involved.
Such a excellent and caring team of people to help with my car aka CLO. Carlos and your receptionist are awesome. Thank you
Kevin was a great help through the whole process. His positive attitude and excellent customer service made this experience way less stressful
It was a great experience. Everyone was professional and courteous. They were beyond expectations in getting my car repaired and back to me. Chalmers was great in keeping me informed.
Jesus kept in contact to keep me up to date. The job was completed early and the car looks like nothing ever happened to it. Thank you.
Good experience with service king, they did
A very good job.
Thanks service king
You never worked on my car
They did a good work and really fast they had my car ready thank u
The whole process was a lot easier than I thought . Jose was very helpful and communicated everything as the process went along. Overall I am completely satisfied with service king. A I will definitely take my car here for any future repairs.
Nice people, good services
I really appreciated how thorough Service King was with always providing me with updates & addressing any concerns or questions I had.
Everyone I intereacted with was great.
Everything went smoothly. I've dealt with Kevin on two different occasion now and he's been great both times. Couldn't recommend working with him any higher.
They were very helpful and well organized.
Friendly staff and professional
The communication from your team was accurate, clear, and very timely. I was very satisfied with the Ontario team and everything that they did to ensure that the repair was completed correctly.
I was very impressed how the whole team came together for complete customer satisfaction! Everyone was courteous and professional!
Stay customer friendly like I was your only option!! Such a great team!!!
Thank you so much for fixing my car I love it looks like new . Minus the stuff I did to it that the accident didn't lol
All l have to say is thank you very much for the excellent work
The service is really good just I hope this time mi car is really good you now just little details
The process is extremely easy. Being in an auto accident is traumatic, however with all the confusion with every part of accident - the Service King process was smooth. The receptionist was kind and knowledgable. Mr. Alex was the person who initially inspected my car and walked me through the whole process. Thank you.
Everything was good and pprofessional Chammers did a great job keeping me updated on the repairs, good job guys and thanks you very much for taking care of my vehicle.
Thank you! I appreciate the good work done. Looks like new. Thank you for the great job done .????
Very thorough and very good communication. Van looks great.
We appreciated working with Kevin and are pleased with the work on our Nissan. Thank you!
Amazing job! Looks like new. Thank you to Jesse and the Service King team for taking care of us and our Pearl Jam :)
I had he pleasure of working with Carlos who was very kind knowledgeable and informative. He kept me up to date with the progress of my vehicle as did the text messages. my vehicle was repaired in a timely manner (even faster than expected). Great customer service from all the employees I encountered. The finished product was as if I was never in an accident. I am pleased. Thank you!
Very quick and professionally done
Jesse was great with the updates and follow through.
Carlos kept me up to date on status of vehicle and repair was completed earlier than original estimate.
We were well taken care of, and the car was done way before the expected completion. Thank you for your awesome customer service!
Everyone there was great. The car looks great. The quoted tile frames were honored. I would highly recommend this location.
Alex Rosado was professional and I love that he constantly kept in touch with me with what was going on. Got my car back as promise within a week. The staff at Service King was friendly.
Excellent customer service experience.
The tow took alittle long to get my car, but once my car got there the service was good...
Car appearance good as new????. About 2 miles on drive toward home engine over heating lights came on and stop car NOW message. ???? Called shop and two men came and by this time coolant was running a stream onto the ground. Tow truck on the way. Rental car was still at shop so they had brought it. Child safety seat reinstalled in rental and other items transferred. Back on at the way home with assurances that my car would be repaired and delivered to my home the next morning.
Glad for the great service and updates!
Very job communicating and following through
I really appreciate what the company did
Probably up there for best customer service I've ever received from any business. Jesse Silva was extremely good at keeping me well informed about the current situation my car was in. Also the work done on my car looks very good, can't even tell it was in an accident.
To keep doing what your doing because you guys are awesome.
Excellent customer service !
Highly recommend !
I was very happy with chambey, he was very thoughtful and helpful. Made me feel confident
confident about the work that would be done too my car. I appreciated very much.
I'm a well informed costumer. Mr. Chalmers is well versed with this business. He informed me what will happen, what to expect, and called me several times to let me know what we're the things that needs to be repaired, expected tepair time, and expected cost.
One the for sure he let me well informed and people like me appreciate this things. I don't see experience this much especially here in CA.
This is the right costumer service and Service King is really the king of costumer service.
My parking assist doesn't work and there is filler on my tailgate
Your team is very efficient..
Kevin was extremely helpful and informative about every part of the process. I am very happy with the results.0
I'm very happy the work was clean and the service was quick and friendly.
Carlos was great and kept us informed throughout. Work was done quicker than initially quoted which was much appreciated!
Very friendly and helpful staff.
Everything it's fine all good but my my alarm don't work and the doors sensors don't work but from there all is good and a good costumer service... thank for everything I'm going to recommended it to my friends and family
No issues, my car seems to be perfect. Thank you!
Me gusto que ellos siempre me estuvieron informando como Iván trabajando en mi carro y me isieron un excelente. Trabajo y todos son súper amables 10 plas
Vehicle Make : Volkswagen
Thank you for everything!
I love that Jesse constantly kept me in the loop as to where we were in the process of fixing my car. When ha called. He had answers.
Service was amazing.My car looks amazing.I was updated daily.I will always recomend Servive King.The service was outstanding by far.Thank you so much to the staff that took care of me.
Chalmers was completely thorough and professional. His good communication skills ensured me that my car was doing fine.
Carlos was amazing. He helped me through the whole process, notified and updated me on the status of my car and was really supportive through the whole process. I really appreciate the service provided to me by your team and Will highly recommend setvice king to all my family and friends.
I really like the experience, they kept me informed about the progress on my work cargo van, meanwhile I was away enjoying my vacations. They finish the job even before my vacation was over, so when I came back, the Van was ready to work. Thank you guys for let me have peace of mind to enjoy my vacations with my family and for kept your promise to deliver on time and do an amazing job. Damage? What Damage, Is like nothing ever happened.
Very satisfied customer.
Great job - from start to finish. Thanks!
The best service I ever had. Thank you
I have a good job my car looks like new!!
Great Customer Service and Repair.
Everyone on the team was efficient and friendly. Thanks for making a life problem much less arduous!
Long wait when picking up my vehicle. Was told a time and date and wasn't out until 1hr and 1/2 later.
I'm really happy with your service, everyone there offers a really good customer service and they you keep us inform during the process is really appreciated.
Thank You very much for all the team! 5 stars!!! .
Staff was very professional and the work done was great.
I was very pleased with Service King. Very professional and very kind employees. My car was repaired in one day. I will definitely refer Service King to all my friends and family!!
Very helpful very courteous.
Vehicle Make : Volkswagen
The car looks really great wife was very impressed thank you Service King
Mario and the staff were great.
Alex and Staff is very Helpful and theydo great work on repairing your Car!
Keep up the good work. Very professional environment and the constant updates were very much appreciated.
I was very satusfied with the service provided. Thank you.
I appreciate that I am updated with the status of the repair.
Lack of communication by not letting me know that my car body repair price went over the initial estimate and finding this out when my wife and daughter picked up our car. The only excuse given by Service King was that our paper work was filed in the wrong category. When Kevin called me personally on August 11th, I asked him if the job went over the initial estimate and he said, "No." Original estimate was for $219.84 and the final cost was $462.96 over $200.00 more! Sure, I am upset about the changed price and I am MORE upset about not being informed in advance....this has turned into a trust issue and I am not confident about doing any future business with Service King....
Service King is the best company. I will recommend all my friends. You have the best customer service in the IE
Mario was more than helpful thank you for your updates and patients with me and I was very thankful for his time!
Happy and blessed
Thank you so much Carlos
I really appreciated the regular contact from Alex updating me on the status of my repairs. It seems as though businesses no longer place priority on customer satisfaction. It was a refreshing experience dealing with Service King. Thank you so much Alex.
The customer service I received from Carlos was extremely professional and very helpful. He was super polite and patient and went above and beyond to help me.
What a great team! The car was finished before the time give , which was amazing with the work they've done. They returned my vehicle just as it was of not better! I would recommend these guys to anyone
I really very satisfied with the service they provided me. Thank You
Thanks Kevin. It was a pleasure having a good business with you and Service King. Kevin thanks second around with my baby's camery and returned my baby back home safe. Don't get me wrong I hope this will be the last maybe as reference for Service King. I personally thanks Kevin and staffs for promptly and quality of kindness in their customer services. Thanks again keep up the awesome work!????????????
Everyone from entering the service center to leading the service center was very professional kept me informed all along the way as my car was being repaired and everything they said happened just as they said it would very happy with my service!!!
The service was excellent, just waiting to see if rear bumper straightens out, hopefully it does, the people there were great
Our experience was above and beyond what we could have hoped for! Mario and the whole staff were amazing!
An overall good experience at Service King
It was a very good experience… Because I was a nervous wreck… Thanks for having a great employee as Greg. He answered all my questions very professional, very thorough and I will be forever grateful… There are a couple of things that still need to be tweaked but he assured me that it would be taken care of . I have already thanked the person in another state that referred me to you. again ,thank you!
Greg, you're awesome !!!
There was great communication from your representative. He always kept me informed through the whole process
Excellent service excellent repairs! Thanks for the car wash. Bonus points
Ahead of schedule in repairing my car was very impressive thank you job well done
I was really happy with the service I received from Service King/Carlos Gomez. He was very accommodating and communicates to me every detail of the repair process and was able to deliver on time. I commend the receptionist too because she was helpful and attentive to the customers needs.
Thank you great service and communication
Customer service was excellent #
I received amazing service here and would highly recommend Service King to anyone.
Alex at service King is great. Service King is lucky to have him. He was kind and professional. He was regularly calling me update on the status of truck. The working that was performed was top notch, looked like new! I have taken two vehicles here and both times the work that was done was great.
Very pleasant personality by all staff. We were very pleased. Thank you for such great service.
Kevin was very helpful. My car looks like brand new. Nicely done! So far I don't see any anything bad. I'm very satisfied with the work done. Thank you!
Loved how they kept me informed on the status of my car. Excellent service and employees.
Everything was so professional. The car looks beautiful. Everything was completed before the estimated time given. I couldnt be more satisfied withe the work done. Thank you so much to all the emplotees that made my car beautiful again.
Alex Rosado provided exceptionally competent and trustworthy services. He made a representation that the repairs to the bumper of my 2016 GMC YUKON XL could be completed in one day and he fulfilled his promise.
The quality of the work done is second to none. I shall invariably recommend your company to all my friends, family and clients.
Continue doing a good job.
Carlos was really helpful and called us for updates during the process. We appreciate his attention to details with our car.
The entire team was great! Shout out to Carlos for giving us 100% customer service!
Your company was fantastic and greg was very professional... thank you for all your help.
Vehicle Make : Volkswagen
I think at times it was hard to get a phone pick up when calling.
We are glad we've chosen Service king
For our vehicle repair
We're 100% satisfied
You guys did a magnificent job.
Greg went above and beyond helping me with my Claims representative and called to notify me every update daily.
Kevin did an excellent job taking care of us and made everything very painless. I will definitely come back to Service King if I get in another accident!
Service was excellent and repairs were completed quickly. Staff went above and beyond to make experience easy.
Great expirience in general! Alex with his honesty and courtesy immediately won my trust. Car Repair was well done. And finished before due date.
Great Cutomer Service! I was also impressed with the pAper wok.., receipts folded neatly in an envelop! I am grateful and happy. I will make sure to tell a friend about my wonderful expirience with Service King! Thank you for a job well executed!
Everyone was willing to help in anyway. Alex called to keep me updated. I even received text messages. It was completed before the projected time. The car looks brand new again. I would definitely recommend Service King to everyone.
Excellent customer service. Greg answered all my questions. They had my car ready before the estimated date.
Service King is an excellent body shop, the most important thing is life time warranty. I like this place. ????
It was a very good experience. Everyone was so helpful.
Gary did wonderful with his services
Thanks for your help Carlos! Your made everything very easy.
it was a great experience , mario was exelent at keeping inrormed of the progress , getting the car in and out of theshop in a week was impressive.it helps to get suchgreat treatment after an accident
Thank you for the great service and for being so prompt.
ALEX HELPED ME OUT AND HE DID A WONDERFUL JOB AND KEPT ME UPDATED ON MY CAR. HE MADE SURE ALL MY QUESTIONS WERE ANSWERED AND MADE SURE THAT IF I NOTICE ANYTHING ABOUT THE CAR AFTER I LEFT THAT I COULD CALL HIM AND HE CAN CHECK IT OUT! I RATE HIM A 10!!
Carlos was very professional and was great at keeping me updated.
My truck looks great again, you're people in the body shop did an awesome job repairing my truck. Everyone did an excellent job.
No suggestions, service was great
Everything went very smoothly and the staff was knowledgeable and couldn't be more willing to please their customers. A great experience all around!
Travis was great. Would come back again
Great client relationship, took care of my Honda Civic hybrid
Excellent service provided by Carlos and Travis
Definetly will recommend
Although there were some setbacks at first phase of repair due to unforeseen additional repair needed but eventually it has been taken cared accordingly. In my opinion I suggest there should be a thorough quality control inspection to check adjacent repairs needed objectively before releasing vehicle to owner. Anyway after all these shortcomings of miscommunications between Allstate and body shop, the outcome has been resolved satisfactorily.
Kevin did a good job in keeping me informed with any updates related to my car
I am very satisfied with your work on my vehicle. I would definitely use your services again if the need arises. Alex was great and I loved being informed all along the way. Thank you Service King
The staff is great! Travis made me feel like i was the only clinet..great service, great work, wonderful staff! Not hoping to be in this position again but if i am i hope to come to service king! Thanks! You wont be sorry! They make the process easy and nice.
Keep in mind there was some information that was not clear in terms of timelines till my car would be completed. That is something the manager is working g on with his staff. The manager was very professional and my seems to be completed without apparent problems at this time.
Thank you for asking.
Very nice and helpful staff. The repair was of the highest quality.
My car looks great and Carlos was nice, and friendly. Great costumer service ????
Thank you Kevin & the rest of the team for making this whole process so easy and convenient for us! I really appreciated the timely updates and the time taken to explain everything to us every step of the way. Without a doubt I know we got best service out there :)
Your service was very nice!!!!
Fantastic job,the whole staff was top notch. the best experience.We will definitely recommend Service King.
Beautiful job. Very courteous and caring employees
Travis provided amazing customer service!
Thank you all so very much for your kindness and concern, my car was done a lot faster then I anticipated I will always recommend you to anyone who is need of your service. You all rated a 10 May God forever bless you all from a satisfied customer Hazel W
Kevin was awesome. Very efficient and had great customer service .