Scott and your team were a pleasure to work with.
Rob was great kept me informed and would definitely use your company again
Great communication and repair work. Will come back again (but hopefully not needed)
Scott was very polite and courteous each time we talked to him. They kept us well informed on the progress. The car looks and drives great.
Was very pleased with the level of communication. Brian was great to work.
Wonderful customer service and exceptional repair job. Car was repaired earlier than expected. Paint was matched so well cannot tell it was ever damaged.
Rob and the team at Service King did a great job with my repair! I'd never been in a car accident before and it was an emotional and overwhelming experience and the I immediate comfort I felt with the Service King team helped make a traumatic incident a smooth and stress-free process. I would highly recommend this facility to friends and family for their consistent professionalism, genuine dedication and quality care. Thanks, Service King!
Very prompt service. So happy that you add lso cleaned the car. Will definitely use you again in the future.
Looks great, was done in a timely manner. Pam and Rob were friendly, professional, and helpful.
It was effortless to work everything out with Service King and the ongoing communicate was much appreciated.
Everyone was so nice & so forthcoming with information. The work was done in a timely & cost efficient manner, & the results looked like brand new. I would recommend this company very highly.
Staff was courteous and helpful.
I am thoroughly impressed with the quality of work as well as with the condition of the vehicle as a whole, it was like getting in to a brand new car with your detail work. Also was happy with overall speed of the repair. Thank you.
Peter was the most excellent service advisor! 10/10 for him.
Gary GM was fantastic, went above and beyond our expectations!
Not only did the repairs look great but the job was done earlier than projected. Well done!! Thank you. Lou Corizzo
Scott...did a great job explaining the whole process from cradle to grave. Excellent customer service
This may be Allstate problem but windshield broken in accident was no replaced? Ticking sound was not resolved and am finding out that it may drain battery!
Rober is very nice and responsible person. Thanks a lot for quick repair and patient explanation!
Excellent repair. Thank you so much for cleaning it. What a pleasant surprise.
Tech did wonderful job on repair and paint matching. Inside of vehicle was vacuumed and detailed as well. Superb!
Scott Blinder did and excellent job as did the lady who manages the front office. I apologize for not knowing her name. She's exceptional.
Friendly staff and the repairs look great
The car is cleaner than I dropped it off as, and the technician was helpful in explaining what needed to be done
Outstanding customer service
Liked the every other day updates
Courteous and helpful staff
Car runs great
Mary Lou ray
Rob and Team did a great job! Communication throughout and finished when promised.
Your service was excellent . Thank you .
Peter was great to work with; he gave me very timely communication on the progress of my car. This is the second time I have used service king and the centennial branch. I was 100% satisfied!
Very professional and timely - thank you!
Vehicle Make : Volkswagen
They were awesome
My jeep look fantastic when I got it back a day early I would highly recommend service king to all of my friends!
Prompt friendly service. Repair ready as promised and looks good
when my car was brought up for my inspection the rear deck wasn't aligned and they had to take it back in to realign while I waited. I feel like I shouldn't have had to point this out since they are the professionals and should have seen this beforehand. Plus the text messaging updates on the completion time was inaccurate.
thank you great service timely repairs very professional
Brian was a delight to work with!
The team at Service King and Brian Duran were great. I received several phone calls from Brian with updates on the repair process to my Mazda. The continuous contact was very much appreciated!
Great service and communication. Car was repaired on schedule.
I was delighted that the repair was completed a week earlier than expected. It saved me about 200. on the car rental. A real plus!
Fast service ever and so professional!!
Everyone was courteous, efficient and professional! My experience was very pleasant and I would definitely recommend your company to friends.
Great service and excellent work. I am very satisfied.
You guys did an exceptional job!! Thank you so much!
Scott is amazing! His communication, updates and over all customer service is outstanding. From the moment I walked in to the building I was treated like the most important person. The lady at the front desk was super friendly and caring. My kids felt safe and at home as well. My experience was outstanding and memorable. Scott is a very caring and understanding employee. I will be spreading the word and recommending service king to everyone I know who needs any repairs. Thank you!!
Amy & Rob were the only employees I worked with THIS time and both of them are WONDERFUL people! They're smart, kind, courteous and extremely professional. I hope not to have to return for the ...oh never mind ...but if I do need body work I will call you again. Thank you!
Amazing customer service, the job done well and quick, ABOVE AND BEYOND!
Thank you so much!
You guys were simple great. Kept me informed and
Explained everything and then some. They were very polite
and informed me about how and what they needed to do.
I give them a A and thank you so much for doing such a great job.
Thank you so very much.
Car looks great tgey were very thorough.
Every aspect of my experience with Service King was absolutely terrific. I haven't had to deal with getting a car repaired in many years, so what could have been stressful was comfortable instead.
Extremely happy with your service
The best service ever!!!Great communication, team and support. Thank you so much. If anyone is picking the service place for car, this is the place to go. Amazing job, thank you!
From drop off to finish everyone was nice and friendly. Having an accident was a terrible thing but you guys made everything better. Chad kept me informed about the progress of the repairs with phone calls and texts. It truly shows that you care about your customers.
Completed ahead of schedule and kept me in the loop through entire process.
Rob and the rest of the team did a great job repairing our Ford Fusion. Please pass on our thanks to all who helped to repair, paint and prep our car. Thank you!!!
Great access to the case manager; loved the service and that you cleaned the car. Will definitely come back and refer others!!
Scott was very helpful and kept me informed every step of the way.
Everything was easy and hassle free! I was kept up to date via text which was great. My car looks brand new!
The person we worked with, chase, did a great job of keeping us informed. He worked diligently to get in parts the were hard to comeby. We had an excellent experience through a a difficult time being out of our car.
They went above and beyond, kept in contact with me throughout repairs, and even cleaned up the inside of my car. Scott is great, so is the whole team! Thanks again!
Chase was very helpful. He kept me informed through the whole process. Chase was a pleasure to work with.
Thanks and great job Chris!
I will be referring my clients and friends to Service King.
Vehicle Make : Volkswagen
Great communication, letting us know status all along the way. Beautiful repair...like it never happened. Spotless car, inside and out when I picked it up! I would return there again in the future!!
Thank you so much for your wonderful work on my car. I appreciated the regular and easy to access updates and everyone's kind willingness to answer my questions and take the time to walk me through the process. I worked mostly with Peter and greatly appreciated his support and effort to keep me updated and get the job done well.
Great service. Fast results. Will use again if needed!
This experience was so smooth and flawless. I really appreciate how accommodating everyone was and my car was done ahead of schedule. I will definitely refer this shop to a friend. Thanks again!
Very good customer service
Thank you for cleaning my car and making it look so nice.
The car is perfect! It looks new again.
The people were very helpful especially Rod.
Thank you. David
I loved the updates on the status of my repair. Everyone was very helpful and friendly with every interaction. My vehicle looked great on completion !! Thank you so much Service King
Peter kept me up to date every step of the way with text messages and delivered my vehicle a week earlier than estimated.
The detail job was more thorough than the sales dealership was when I bought the car three months ago. The paint looks perfect! The repairs were done much sooner than I expected. And getting a call from the GM made me feel like you guys really cared about me and my Infiniti. This is the nicest car I have ever had, -'d it is the only one that has ever been damaged. I can't thank your whole team enough for making the car feel new again!
Staff was very nice and the communication was greatly appreciated.
Estimated One Week, Took ThrEe. Otherwise Good repair
Communications could have been clearer and more consistent between manual communications and automated communications. The car spent about a day and a half in 'line' for painting, which felt long. In the end, the repair appears perfect and the car was delivered extraordinarily clean inside and out.
Rear window was replaced and was not retinted. Not sure why it needed to be replaced when it was bumper taillight and trunk damange
Rob Stynski was very knowledgeable
and professional. He was also a most
pleasant person to work with.
My car was done in a short time frame. Peter is professional and as always and concerned about his customers experience .
Nice job & done on time. Thank you!
Everyone was very helpful snd nice. Good job on my car. Thank you
The swirl marks drive me crazy and there is over spray on the truck. I was told it was that way when they got which is simply not true but because i brought the truck to them dirty (because i litterally got back in town 12 hours earlier from camping and had no chance to wash it before i dropped it off) so i never went over the truck when i dropped it off. It still makes me very upset when i brout it to the representative he stood there and just said it was there before it came in. they did do a good job on the body work itself.
Well job done, very professional and very respectful people. Peter Tomaro team are all great. I will recommend your company to our friends and family. Thanks again. God bless us all. Thanks.Fred and Pilar Fischer.
Perfect great service no complaints
Looks great. Outstanding job.
Pete was exceptional! He kept me informed on the status of my car daily. He responded quickly to questions. The staff were customer service was a mile above my expectations. So far the work done on my car looks great!! I will definitely recommend Pete and his staff. Thank you
Do great work, detailed the inside, hreat service
Efficient, Friendly, Supportive, Keep you informed as to Progress on Repair, and Well Done Repair. Thanks
It looks brand new, thank you for your hard work.
Amazing! My wife is thrilled with the repairs to her truck, service was way beyond expectations, even though there were no repairs to the interior, you detailed it! It was cleaner than when we had bought the truck.
Even though I did not answer any of the text updates, mostly due to how busy iam but also I should have replied and I neglected to and apologize.
I love all the updates, makes you feel you are in great hands.
You finished three to four days early.not a doubt where I come if I need body work done, your system is well thought out and executed.
Our car looks great! This was the second
time Service King has repaired our vehicle
with like-new results. We are very pleased with
with your service team.
Car not fully assembled when they gave it back. Wire sitting on exaust. Bolts missing, other stuff not done.
Work completed ahead of schedule
Very impressed at how clean the car was returned to me both inside and out.
Very prompt and helpful service.Thanks
The truck looks great! Thank you so much! The service is the best.
Overall we were happy although we did feel that the interior could have been better detailed since the car sat in the shop with no doors for a lengthy period of time and was exposed to debris and dust and the seats were dirty with grim and dirt.
Kept me well informed if their progress
Very happy with the results, and the customer service at this location. Beyond my expectations and I am so grateful for all the help. Will definitely trust them in the future with any needs that I may have
Vehicle Make : Volkswagen
Thanks for all the help my car looks great
10/10 would visit this company again
Amazing service. The rear bumper was fixed to perfection. They definitely did a great job and will continue to go to this location as I always have been.
Jonathan did amazing job. He was thorough and kept me apprised of the process every step of the way. He also had my car cleaned washed before puckup. The car looks and feels great!
Great service. My repair was done quickly and efficiently. I would highly recommend Sevice King
Peter did a great job of keeping me informed and the vehicle was done sooner than promised. I was very pleased with the repair and the entire process.
Vehicle looks great! The inside was clean as well as the repairs. Thank you!
My car looks like new. Very friendly staff. I was more than pleased.
Vehicle Make : Volkswagen
Great communication from Jonathan!!! Great service and personal attention. First place I'd come to again with a car body problem. And certainly the person I would ask for!
It was nice to be kept apprised of the progress of the car, and it was actually completed ahead of expected schedule!
Unhappy with the communication
Very friendly and very professional
I loved the text updates! Great way to keep customers informed on the progress!!!!
2 weeks was too long for repairs to my car to be completed in my opinion. My car was dirty inside from the dust in the shop when I picked it up. In the past repair shops have cleaned my car inside and out when they were done.
Scott was very courteous and kept me will infirmed of the progress . All the other team members were friendly and helpful
The text updates. Fixing something that 2 other shops said was non-issue, and getting it covered by my auto insurance.. HUGE. Thanks so much for a great experience, from someone who spends her whole day fixing things for others too
They were very polite and I kept getting updates as to the progress of my car that was wonderful
Car was clean, stays updates were awesome.
Great, fast service. I appreciate getting my car done early!
The repairs were made in a timely manner and services were beyond satisfactory.
Great service! Job well done and finished two days early! Loved the text updates, very convenient and great idea to let your customers know where the job stands. Have already referred to a friend and will be back if necessary! Thanks!
Great costumer service! Thank you!
Vehicle Make : Volkswagen
Everyone was very helpful. I was informed on the progress of the repairs on a regular basis. Johnathan did a great job! Thanks.
The part of the car that was damaged is perfect now. It looks brand-new. They also did a fantastic job of cleaning the inside of my car which was completely unnecessary but so appreciated
Everyone one was so helpful! The ladies at the front desk and the gentleman that helped me. Thank you for providing excellent service. I will definitely recommend Service King to family and friends.
Johnathan was great and the staff was very friendly
3 day delay for nlo good reason
Outstanding service! I am joyed all of the people. Looks like it's a nice place to work. Again, thank you so much
yes i was kept informed of the progress along the way.It was completed on time.
Vehicle Make : Mitsubishi
Thank you everyone that worked on my car.
After having car in shop,lots of dust and dirt,would be nice if car was washed before returning it to me !
Other than that everything was great !
Thank you and the staff for doing such a great job! Awesome work!
Great fast and professional. Updated me each step of the way. Thanks guys.
Very satisfied. Excellent communication and the car looks great.
There were thorough, fast, friendly, and receptive. I would refer someone there without hesitation.
I appreciate the attention to detail and the high quality work! Thank you!
Everyone was professional, polite and friendly- the work looks perfect, and I was impressed you cleaned/ vacuumed my vehicle! Even the jeep dealership stopped doing that during oil changes- so I really appreciate the extra customer service! Nicely done...
Not only did they do a beautiful job with the bumper but they also clean the inside of my car and went above and beyond what they needed to do. I had a fantastic experience.
Rob was extremely professional and did everything he said he was going to do. It was a very stress-free experience and the work was top notch. Thanks Rob'. Michelle C
Johnason and Amy are very helpful and very nice to work with! My car looks great! Thank you!
Your customer service is impeccable. It we so obvious that every single employee I dealt with had one goal: to make me happy. When I was contacted that the part came in and was sent back because the part was substandard, I felt I had no worries that the repair would be done properly. Your store staff gives 150% and I will have no problems telling everyone who to have repair their autos after an accident.
Vehicle Make : Volkswagen
Everyone was great. Very respectful and caring attitudes. Very informative, and the work product was first class and spot on. I shall recommend your company to anyone who needs auto repair and assistance with their insurance.
Very good job always
Thanks to all service king peoples
Amazing customer service!! Thank you for making a stressful situation as snob as possible.
Happy when I left, but after getting home and finding transmission oil all over. Was not very happy. Told everyone was in a meeting and would get back to me. The one getting back was the receptionist. Very nice but not the manager or the one that had been helping me.. I told them The car was leaving out of state the next morning for a family reunion and now where having to rent a car to go.. Which now I can not go , so I can be here to take care of this mess..I will hear back from someone ASAP.. Some means of compensation for this inconvenience ...
Vehicle Make : Volkswagen
Peter Tomato did an excellent job keeping me posted. And stayed a few minutes later so I could pick up my car when I was caught in traffic.
Vehicle Make : Mitsubishi
Thank you for fixing my bumper, it looks brand new!
Jonathon and Kelsey, the receptionist, were absolutely fantastic! Jonathon called twice a day to keep me in the loop, and was very knowledgeable and professional, and my car was done much earlier than they predicted, and was flawless! Whoever did the work must be th best! And, what an extra bonus to have the car completely cleaned inside and out! I will always recommend Service King! Thank you very much for a great experience!
Whole atmosphere friendly. Work done quickly and expertly. Really appreciated the updates on progress. We give Peter and his crew a 10!!!
Text updates were super helpful!!
Rob did such a great job and everyone I came in contact with treated me like family. I was stuck in traffic and Rob was nice enough to stay late for me.
Thank you Peter and Kelsey!
Rob was great! My car turned out great and the customer service was amazing as well!
I was disappointed that a key element of the repairs - my right tail light - was not fixed, especially given my car was at Service King for an entire week.
Im so happy with my car thank you soo much
Rob did an excellent job of communicating with me with my truck and the repairs done I am completely satisfied it is a Total 10
The only mechanical issues that were in need of repair were neglected until the last minute. This delayed my vehicle 5 days, but I was notified One day at a time, which made it difficult to arrange pick up times and rides. The muffler is still not fixed properly as it makes the entire car shake, rumble and is still very loud.
I was kept well informed, and my vehicle was done **** day earlier than initially predicted!
Extremely pleased with the amazing job done to my vehicle. Thank you so much
Excellent service during the whole process from when I dropped off my vehicle until I picked up. Fabulous job. I will absolutely use again if needed.
Vehicle Make : Volkswagen
Staff was friendly and did a great job of keeping me informed on the status of my vehicle.
Excellent work and done quickly!!!
Great fast service with excelent communication.
Thank you for your professionalism! The entire staff was very helpful!
Kelsey and Peter were wonderful! They made sure my questions/concerns were answered and were always very pleasant when we talked. They kept me updated on the progress
I feel like I have a new car. Thanks to ALL at Service King
As promised. Work was quality and thorough
The shop replaced my headlight but did not replace the clear bra on the headlight
Thank you serviceking. Very good work.I am very satisfied recent repair.
Jeep looks and runs super. Thanks to all.
Car looks awesome. Awesome staff.
Your team was wonderful as usual. 4th time I've been in with my car. Obviously, I am a re-incurring customer. You should just pre-order the front end parts for my next visit! Your management team was always friendly and the gentleman that did the work was fantastic! He keeps making my car look new!
Communication was terrific. Always keeping me up to speed. I recommend all my friends to go there. I'll also put on Yelp. Thank you all. Mike Rhue
Thank you for washing and cleaning out the inside of my car, I did not expect that. Your staff was very professional and very helpful and made a bad experience a not so bad one
When I picked my car up. There were some scratches on the passenger side really are door and roof. I'm not sure if they were their before. I'm pretty sure they were not. However I don't have any proof. The look like they were made setting a tool on the car.
The whole experience of having my car repaired through Service King on Jordan Road and State Farm was very streamlined. The front office staff was very friendly and professional. Also, I loved receiving text updates as to the status of my vehicle repair. Thank you for being a business that cares about quality.
Customer service was excellent and the work was fantastic.
Vehicle Make : Volkswagen
It took longer than expected. Thanks for the quality work.
Like night and day compared to other repair shops I've used. Well done!
I've only had the car back a few hours, but it looks great and runs great. Thanks!
All went well! Thank you!