I am extremely satisfied with the work and the professionalism of Service King.
My repair was completed a week and earlier than projected.
I was texted regularly about progress on my repair.
Nes is an excellent representative for Service King.
My car looked absolutely beautiful when I got it back yesterday! Thanks for taking such good care of it!
Everything went great thanks..Nes kept me updated througout the process..
The people were polite, and returned my car in amazingly clean condition. Thanks.
Very professional folks. Great attention to details and any of my concerns.
The front desk lady was nice, professional. The technician was helpful. He answered all my questions. They updated the status of the car very often. The car was done early, look good. Good job!
Everything done as promised. Thanks.
The repairs were done a day earlier than estimated and the work was very good. I was kept informed of the progress through out the repair process.
Everything was perfect! They did a great job, not only with my car but great customer service. I liked the updates that I received via text message. Everyone that assisted me were very helpful. I will definitely come when needed. Thank you so much!
The service technician was marvelous.
Good service. Good quality of work.
Everything was perfect from the moment I walked in to the time when I picked up my car . Very professional people . Kept me updated about my car . Very happy with the experience . Camron was very helpful .
Everything was great with service king. From the repairs to the service reps.
These gentlemen were honest, quick and efficient. I'd be happy to continue bringing my car here.
This has been, by far, the best service I've gotten in a long time! Great customer service and quick process time. Kept me up to date throughout the whole process. It was A+ service.
Great customer service and well done job I am more than satisfied thank you all
Vehicle Make : Volkswagen
Cameron did a fantastic job! He was always keeping me updated and even rushed my vehicle so we could get it back as quickly as possible! Fantastic customer service!
Nes, the representative who assisted us kept us updated on the progress of the works on our car. The staff at the place we had our car done were very attentive and professional. Cameron was also very professional and his great sense of humor can make the customer happy. awesome team.
Cody did an excellent job communicating the status on a daily basis. Everything went great and the car was ready 2 days before promised. The car looks great!
Kim at the front desk is awesome
Appreciated frequent updates on status of repairs. Very courteous and friendly. Couldn't ask for better service.
It was great being updated continuously with texts
Amazing service from Nate and the whole team. Great communication and he remembered my wife going to Africa on a mission trip.
Exceptional service !!
You guys were great. I really appreciate how you guys kept me informed on my car.
My advisor was extremely helpful. His name was cameron
They were very polite and keep in touch every day as to their progress. The body work is beautiful.
Very satisfied with the service. Great job and very quick.
I would recommend your shop
They explained the repair process and updated the progress daily
My hood has a gap between at the passenger side head light. It's larger than the driver side.
Thank you all for your awesome service. This was my second time visiting you guys and the service keeps getting better. I thank you all for keeping me inform on the process of getting my vehicle repaired.
Excellent workmanship. Excellent timeliness. Would highly recommend Service King Missouri City,TX.
Great job,Nes was great communicating about the status of the car
Cameron was great, he made up for the poor service of the insurance...5 Stars, He is really good at helping and keeping me informed of the status of my car.
Nes was fantastic. I was kept informed of status of my car repair throughout the repair process. I really appreciated the updates!! Also, repairs were completed very timely.
Efficient, understanding and customer focused team with great workmanship.
I have never been to a better auto repair shop in my life!
Keeping us informed each day was really
nice. Thanks for job well done.
Nes, my service guy, texted me almost everyday to let me know where my car was and what was being done to it. He also tried to keep me up to date on when he thought my car would be completed. The car looks good. I haven't checked out my backup sensors yet but everything else looks great. All in all if I ever need any work done I am sure to bring it to y'all. Thanks very much for a pleasant experience.
The service was OUTSTANDING at
Service King!!! Cameron contacted
me with progress updates 24/7! The
car looked perfect - Brand New Perfect!
The entire experience at Service King
was GREAT! We recommend your
company to everyone !
Excellent service from Missouri City staff.Expedited pick up by Car rental company.My SA Cameron Dukes was very helpful!
Very pleased our adviser treated us like family not a client
Efficient , friendly and completed very quickly!
Repairs were done expertly and on time. Every detail was handled professionally and accurately. This shop is run well and it was my pleasure to have my truck repaired here.
Great job excellent service
Service King did a great job. By pre-ordering the parts, they saved me 4 days on the car rental. They sent me daily updates on the repairs and the car looks great.
Cameron was great. Always kept me informed and explained everything really well. Great experience!
Excellent job on the repair. Cameron Dukes was very friemdly, yet professional, which is appreciated. He even helped pass the two hours, I waited for the rental car company, by talking about football with me. Friendly trash talk about teams, is always a good time in my book. Hopefully I never need car repair again, but in the event that I do,I will DEFINITELY use Service King. Yall have earned a lifetime customer. 10 out of 10!!! :D
It was a great experience. I was kept informed as to the status of my vehicle at least once a day. The staff was respectful and professional
Mr. Moreno exceeded my expectations. Please recognize you have
an exceptional worker like him to your team.
Thank him for me. I already did. Thank you. I pray
my car is back and understand your work is guaranteed.
Provided excellent service and made dealing with an accident a more tolerable experience.
Onesimo did a wonderful job. I like how service king updates their clients by text on the vehicles progress. Thank you.
Nes was great. Keep me well informed of my trucks status. He even offered to come in early or stay late so that I could pick up my truck.
I. Was. Very. Happy with my experince. At service king
Very prompt and informative about my repairs.
Thank you for the updates
Honestly you guys did a fantastic job on my vehicle I have no complaints there. But honestly the price of y'all labor was pretty high in my opioion. My parts were 245 the labor ended up being 640 dollars. I think pricing wise in labor you guys are pretty high
This process was seamless, the service was good and my car looks great.
They finished my car ahead of schedule. I appreciate the hard work they did to make it happen.
I like the way I was kept informed via text message on the repair process step by step repairs were done on schedule as promised and very respectful and courteous. Good job!Thank you.
Very satisfied with the customer service. Chad Rogers was very professional and attentive.
My experience with Cody and the staff at service King was awesome! This is the second time I have been an accident, but it was my first experience with service King. I will recommend this shop to everyone. The shop kept me up to date on everything going on with my car. The staff is very professional and helpful. Awesome job!
Great experience. Cody kept me aware the whole process. Would recommend.
Service king did a wonderful job on my car repairs. They notified me with status updates all throughout the repair process. I would recommend and use Service King for any future repairs.
Kept me well well informed on progress.Very professional, job well done.
Good job. Timeliness is very good.
I was 100%. The staff is very helpful, they show you, that they care. I got texts letting me know the update of my car. They finished my car in a very reasonable time. Wow, my car looks so beautiful! Thank you to all the staff. XK. July 12.
Nes was very detailed through every step. I was kept informed and had a very professional and calming experience. From the moment I dropped off my truck to every phone call to the time I picked up my truck I had a great experience. I have already recommended someone I know to Service King; however due to where she lives it will be a different location. I hope she has the same experience (Nes) at that location. ???? Thank you Nes! I really appreciate all your hard work and dedication.
Nes would keep me updated and I really appreciated that! My cat looks amazing!
Everyone was very helpful,kind, and considerate.
They did a good job. Nes was on top of it
The door that they replaced is not working ! the window won't let down
The gentlemen that did our repairs was very professional and great to deal with over the phone.
I was kept informed about my repairs and I received my car back sooner than was told! I will use Service King again! Also everyone was very friendly.
Job well done! Onesimo was very courteous and took good care of repairs. He kept me updated with latest status of repairs.
Everyone was Courteous Kind and Helpful.
Kim came and rescued me from the Rental
Cody, the supervisor, did a great job keeping me in the loop with repair timelines.
Also, the repair job looked beautiful.
It took longer than expected, but we had a rental car so at least we were not stranded while waiting for our repair.
Completely satisfied, will recommend this place.
The team at the Missouri City location is wonderful. Our customer service representative, Onesimo, was very easy to work with and updated us on the progress of the repairs. I would recommend Service King to family and friends.
Good service will recommend
My car was ready when they said it would be. I received constant updates by text and email. Everyone was very professional and polite. They gave me helpful tips and made me feel like a VIP customer. It felt like they went above and beyond but I could tell that this is how they treat everyone. Thank you!
It was very fast and very professional. I was notified about the progress by automated text as well as texts from tech who worked my case. Very easy process.
Very good service and looks everything perfect
A very nice job. Thank you.
Very efficient. My car was fixed in one day. That was a miracle.
My car looks great! Cody was very professional. Kept me informed the entire time! Thanks
Great service! Appreciate being informed throughout.
The trunk does not close as it did before the accident, we have to slam it to get it closed, we'll be bringing it back tomorrow for proper alignment.
Everything was handled vety well. Mr. Onesimo was very well mannered and did a wonderful job. Thank you!
I am very satisfied with the work done. Please share with the Team that the job was well done! Thank you again.
Great job on the Tahoe! I really appreciate how you kept us up to date on the progress of the repairs. It was a very good experience! I'm very pleased with it all! Thank you!
Kept me informed through whole process. Great hours. Easy process. Thanks. Jim Pessarra
Great job - the repairs look perfect!
Vehicle Make : Volkswagen
Great work, super service and quick turn around.
The updates every couple of days were definitely a plus!
Great experience. Very trustworthy staff.
Cody was great to work with. Car was promised to be returned in 3 days. Got in back in 2 days! Completely satisfied with the body repairs. I will highly recommend Service King of Missouri City to all of my friends. Thank you Cody!
Neal really worked hard to accommodate me through other the entire process.
Chad was great. I was very impressed with his responsiveness and he kept me informed the entire time
When calling n 2 talk 2 ones rep the girl who answers the phone just says ok and puts u on hold. Wif she would just tell u up front he is busy with another customer came just leaves u on hold . do I hang up and call back and she then tells u he with someone else but no she leaves u on hold . we r busy as she is but tell me up front my 1st phone call he is with someone . b she had an attitude because I was upset she talked the way she did. Any way other than that every thing was ok thank u
Completely satisfied with the service.
I was well kept up to date on the repair process thanks to Onterio.
It appears to be a job well done.
Our Service rep Nes was GREAT! However one of the managers was unprofessional and dismissive. Cody the manager left me and my family in a bind. His behavior is a poor representation of Service King.
Did a great job and kept me informed all the way thru the process.
Service King has great communication skills! I really enjoyed the text updates on my cars process.
Very good, efficient service.
The guy that helped me out was the best. I haven't had customer service like that in a long time... Chuck was awesome. Fabulous to work with he was very helpful and polite A-1 service
Everything was great except they didn't paint it hit pink or purple like I requested. :)
Well done job everything was great I had no problem at all they kept me updated everyday. I highly will recommen
Nes, was so helpful. He was reassuring that my car was in good hands, and it was all true I'm glad I went with service king. Nes was the gentleman assigned to my case and he really showed a great deal of pride, customer service. THanks Nes.
Receiving the progress every day was great
Carl was an exceptional worker. He kept me updated and made me feel completely comfortable leaving my car in his care for the amount of time it was there.
I was informed and notify on my repairs daily
Satisfied with job that was done. Appreciated the daily progress on my car while being repaired.
Thank you for the professional job. The work that was done makes the vehicle look brand new. I will definitely be utilizing your service again in the near future.
Chad and Cody made the unpleasant experience into a good one. They took on the combative insurance company and within 5 minutes all was well. My advice _ call them directly. The 1-800 number was also a bad experience. Houston had floods during the time of my accident and flood victims were the priority _ but not with this branch of Service King. As a working person having someone get your problem under control so I could get on with my job was priceless.
My service advisor Chad Rogers was excellent. He kept me informed all the way. He's an asset to service king. We need more of him. Keep him and he's going to take service king to the next level.
Awesome service. My service rep., Cody,
was simply outstanding.
They were very prompt, did a thoroughly professional job and might I add, a very good job on the detailing.
I liked the way you keep the customer informed as the job is being done.
Very professional and provided quality workmanship
Enjoyed the text alerts and Chad was amazing from start to finish
Thanks. You did a quality work.
Very very great business and service keep you notified as they go and any questions are answered thank you Service King
We received great service. Especially from Nes. The repairs were done properly and we are very satisfied with Service Zking, Missouri Vity, TX.
Nes was absolutely fantastic! He always kept me updated about the repair status! Great guy and a great repair shop!
Good job, good communications, good time frame!
My car looks great. Chad did a great job of making sure I was completely happy! Very nice young man. You should be proud to have him on your team.
I was very happy with the service!!!
Nes provided a wonderful service and updated the status frequently.
There was a scratch and a bubble in the paint on the repaired section of bumper.
U did an excellent job on my repairs..my SUV looks brand new...thank u so much..
All staff members from this particular location were very personable and seemed very sincere in wanting to make sure my vehicle was repaired correctly and to my satisfaction
Took longer than expected stated
I appreciated the staff and the face to face interactions but it took over two weeks to fix some scratches and small dents on my driver side doors which seemed a little too long. Also, my driver side speakers don't work since they came out of the shop so I am hoping yall will fix that when I call about that txt week. Again, I enjoyed my interactions with the employs bit has those two issues
On time great service and very proffesional
Thanks for the frequent communications on status of the repair, and for the option to reduce the deductible by forgoing a minor cosmetic repair.
Very professional and took great care of my car.
1. You kept me up on the status of my vehicle
2. The entire office personnel was very friendly
3. My vehicle had no signs of being in a accident
4. Great job Service King
Fantastic job! Finished product exceeded our expectations!
Chad and the team were awesome. They were prompt and professional and even helped fix headlamp cover the day after I picked up my car. I'd come back again absolutely.
My repair was done quickly and turned out great. I received daily updates to the status of my repair.
Awesome. I love the text message updates and the staff was great. Very nice people
Service adviser Chad was very professional and prompt every step of the way, however the quality of the paint is not the best
Service from Cody exceeds my expectations. Love his service.
I appeciate the attention to detail. Great communication. Chad Rogers showed a very uncommon practice of professionalism, courtesy, and reassurance. Thanks!!!
I enjoyed the way the keep you informed on the status of you vehicle repairs daily
Everyone was professional, courteous and thorough with their follow up and details. Service was completed before promise date. It seemed as if everyone went the extra mile from check in to check out .
Cody and team amazing. My car was finished as promised. I also loved the text updates.
Great job! My new car still looks like my new car...
Vehicle Make : Volkswagen
I truly appreciated the time, hard work and effort the people at Service King in Missouri City showed me. Plus I truly enjoyed the up to date text messages concerning the status of my vehicle. I will highly recommend their service to any one!!! Give them 10 stars!!!
Nestor kept me current on my vehicle's work the whole time.
I have never experienced such service.
Cody is very customer focussed.
So Far , it seems the car was fixed very well and with lots of care an emphasis of doing it perfectly . Thank you !
I really appreciated the text message updates. You also got my car finished a week ahead of schedule thank you very much
Very professional all around
Great communication , very professional and very personable!
Thank you !!!
Excellent job! and l like how they update me everyday to know the progress and when the car will be ready.
Complete satisfaction with the work, impressive communication and updating me on the progress, personable and courteous team especially the manager ,Cody.
Please pass to them my thanks and appreciation .
Thank you so much! I'm so happy abt my car! Beautiful!!
The interior of my car had the cup holder divider removed from its designated slot (not sure why as they was no interior work to be done), a light bulb (fluorescent with mercury) was broken and left on the front passenger carpet (not sure how toxic that is - still researching), the driver fo)) arm rest "snapped" into place as I was driving ( as if the paint crew had removed the interior lining but did not put it back into place), they was bondo on the front driver side door handle and over spray on hood plastic. Whoever brought the car around did not bother to wait until I had done a walk through and approved of the work. He just smiled, told me the keys were in the ignition and walked away. Not a pleasant experience (as the ones I had in the summer).
The bumper of my car is not in the right position. The alignment is not fixed. There was no phone calls whatsoever from the service advisor.
My car is back to looking beautiful to me again. I was given complete information on the whole process and the texts I received with sufficient frequency kept me up to date on the progress on my car. Everyone I spoke to was unfailingly polite and helpful. I felt I could contact those I spoke with as necessary to make a difficult time much easier to handle.
Should I unfortunately need my car repaired in the future I will return to this Service King branch with full confidence.
There were a couple of things that didn't get fixed and we are going to have to return the car snd get those items completed. Other than it taking longer than expected the service was ok.
Had no issues and was able to check on status online.
Wonderful experience!!! Would highly recommend to my friends. Excellent group of people especially Chad .Thank you so much. Celia C
My baby looks great! Thanks!!
Great job.Exellent communication with customer.Exellent service!
Chad did a great job updating me on the status of my vehicle and was very helpful during the entire process.