Vehicle Make : Volkswagen
Great job. Looks wonderful Very pleased
The team kept me informed via text aa to the ste status and all changes. The work was completed two days earlier than projected and professionally and very satisfactorily.
marc did a great job taking personal care of my honda. he also have me confidence that my honda was in good hands! thank you.
Very helpful and friendly service
I liked receiving the messages.
**** and Marc took great care of me. They took time to see my situation as personal to me and worked with me to contain costs. They kept me updated on the progress of my vehicle repairs. Though I hope to not be in this situation again, I would definitely use them again!!
Great group. Timely and professional.
We appreciated the fact that they kept us daily informed about the progress
on my car. Rec'd a call from Marc in NLR a couple of times. He was very pleasant and professional.
Thanks for completing the job ahead of schedule time!! ????
Thank you for a job well done your staff was very helpful in keeping me informed A very professional job thank you for your service
My car looks wonderful. Thank you.
I had to refuse my repairs twice and threatened by a damage assessor, and made them furnish me a rental vehicle, before my vehicle was fixed properly.
Everyone there was professional and took care of my vehicle.
Mark Mariner was our Services Advisor. He was very professional and answered all of our questions. He ensured us that he was going to take care of us and was there to answer all of our questions. He delivered on his his assurances and exceeded our expectations. My wife and I could not make it before they closed to pick up our car due to work. He offered to stay after hours and waited for us. When we got there he did not rush us and informed us to look over the car and he wanted to make sur we were satisfied. The next day I realized the back up camera needed to be adjusted. I called and Mark assured me they will adjust the camera and asked when was a good time for me to bring the car in. That is the type of service that makes me want to tell everyone I know about the great service that was provided by Mark and Service King. I hope I never need the service again, but if I do, I will be looking for Mark!
**** was so great and considerate of the fact that I had a accident and took went the extra mile to make sure that I wasn't unconvienced at all. Marc was so courteous every time I spoke with him. Neither acted like I was bother them with questions or concerns. So happy to have had great people taking care of my vehicle during a time when it really needed to be handled without any concerns from my end. They finished ahead of time and I couldn't be more pleased with the service and the work. Thank you so much to both Marc and ****.
I was very satisfied with everything, the updates, greeting, and quality work. Thanks so much!
Very friendly and polite.I received text daily on the progress on my vehicle,that let me know that they where concerned an that they were going to do the best at pleasing me as a customer.Service King you are #1.I highly recommend you.
Very good service yes you do
Absolutely delighted with your repair work on my car! Also, appreciate your process of keeping me informed about the progress. Thanks so much for completing the repairs by your predicted timeline. Thanks again for all you did for us! Sincerely, The Austin Family
**** and Marc were fantastic during the whole process of my repair. They both took the time respectively to explain everything about the paperwork and the process. I couldn't have asked for better customer service, and my car looks fantastic!
Great customer service and support. Repairs are excellent. Thanks
Vehicle Make : Volkswagen
A door slot for key deposit would be nice.
Looks great, wife says it drives just fine
Awesome customer service!! Everyone was so nice and friendly! Love the work on my car, it looks brand new!
Our service advisor Marc was very professional and helpful.
I would highly recommend them to others.
The staff was very professional and courteous. They showed concern for the way I felt about my car and they did a very very great job at it. I like the way the handle the whole situation and also like the way that They talk with you and keep you updated on when my car would be ready, you have a great staff
I really liked the text message updates on my vehicle
I almost didnt recognize it,because of how good ot looked. The detailing was amazing, i felt like i was driving a brand new car. I couldnt be happier with there service. Definitely 5 star service.
I was highly impressed with the quality of the repair to my vehicle.
Great job. Repair job looks fantastic--like new. My contact, Marc Mariner, kept me apprised along the way as to the status of my repair. Getting the car in and pickup was streamlined and fast. Was helped with my rental car pickup. And when I picked my car up, the car had been nicely washed, vacuumed out, floor mats washed and inside interior cleaned--including the seats. Very professional service all the way. I'm a stickler for customer service and this teams attention to detail and professional service was very much appreciated. I will definitely recommend Service King to my friends and be a repeat customer if the need arises. Thanks.
The team did a great job, very thankful for their work!
Great personalized service. Quick repair .The car looks brand new.
Vehicle Make : Volkswagen
I would always return to Seevice King. Excellent workmanship! Merilyn Hugentobler
Very friendly staff. Worked with me on my schedule to save me from having to take off work. Much appriciated
Service King has met my expectations and more. Everyone has been courteous and I have been kept informed of the progress of the repairs to my vehicle. In addition, they have communicated with my insurance company, and the rental car company. My car was repaired and returned to me washed, vaccumed and cleaner than when I brought it in. Hoping I never again have damage to my car, but Service King will be my first choice if I do.
Best service we've ever had in repair work.thank you very much
Mark was awesome. The car runs and looks great .
Service King kept me informed on the progress of repair on my car and were very helpful.
Best service, great guys,,,, I was very worried. It was a great experience... Wish I didn't have to be there in the first place. My car was much better when I picked it up than when I left it there!! Great job!
Mr Marc very pleasant and helpful young man. Resouceful man he is Thank You Service King
Thank you for getting my repairs done so quickly
I think God for the manager n the African American guy as well, made my car experience a pleasant one. Very helpful and a blessing to have worked with such people. I do think you for all you have done for me.
Everything was wonderful! The whole process and the Service Rep was amazing! I am very pleased.
I thought Mark's services were superior. Highly recommended.
Courteous, professional service. Thank you.
Marc Mariner is a true asset to your company!!
The level of service provided from start to finish was excellent.
I am very satisfied with the treatment that I received. I felt that the manager was very helpful. I will recommend them to anyone.
My experience with Service King in N. Little Rock was a great one. My car was in for repairs and it look great. I will continue to check my vehicle out for the next few days to see if it runs like it should.
Excellent and professional service
Everyone was good I appreciate the work fast and good
Kept me up to date on progress of repair. Mark was extremely professional and provided awesome customer service
Our experience was great! We were kept informed on the status of our vehicle, and the work was completed to standard not to time. When issues arose, we were informed immediately, and the issue was rectified regardless of the extra work required. Will definitely patronize this shop again!
Very professional on how they handled the whole process of repairing my vehicle.I will recommend this company to others.
Thanks **** for the great Job you did on my vehicle. I appreciate the great customer service and will continue to repair my vehicle with Service king. Thanks again ****. I give you all 10s. Awsome job.
Mark was very helpful and kept me up to date on my vehicle. I appreciate all of his help.
RUSSEL was great! He explained everything that had to be done in detail. I was greeted when I walked in the door and by each employee who walked in. I love that I received text messages with updates on my car. They even finished a day earlier than expected. My car looks great! If I ever need more work on my car, they will be my first call.
A very satisfied customer.
Second time I've had to use service King - have never been to an auto repair shop so efficient and everyone is very nice. Great experience - if one just HAS to have work done!!!
Great customer service! Great job! Great communication!
Customer service was great but due to the insurance company dragging their feet it took longer then I would have liked, but thank you for keeping me informed. Great job !!!!
They were always Very nice and informative.
I will return if need be and would definitely recommend them.
As good of an experence as you can have at a repair shop!
I was 100% satisfied with the service my Mark and ****. I was 100% satisfied with the body work and paint job. My only complaint was the "detail" guy barely washed the paint off, he left white streaks all over my windows as if he used a greasy rag to wipe them with.
I was very pleased with the whole team that took care of my car. They was very polite and they answered all my questions I asked.
Great customer service. They had my best interest in mind and protected me from being taken advantage of by the insurance company. They even cleaned my car!
They were great! Marcus always kept in contact and kept me updated on my vehicle!
Great quality work, friendly staff who worked with us to meet a personal deadline for getting our vehicle back. Many thanks!!
Did a great job of keeping me up to date on the status of the vehicle and completed the repairs in good time.
service king kept me inform on my vehicle every step on the repair and on the parts replacement
Great job. Finished ahead of time. Very easy process
I was impressed with the quality of work and the way the repair was handled. **** was very professional and kept me in the loop at all times.
Mark was very professional and will informed of his job. He answered any questions I had. He was friendly. He explained the warranty.
Work was finished when I was told it was going to be complete. Pleased with work done on car. Daily updates by text was greatly appreciated. Office was clean. Phones were answered promptly. I will recommend this service to others.
Very easy to work with! They did an amazing job from beginning to end!!! Thank you!!
It is not done yet but have done a great job keeping me informed
I've never used Service King before, which I guess is a good thing, but I was extremely happy with the whole process. Everyone I dealt with was so professional and nice and the quality of the work was outstanding. Every step along the way was a pleasant experience. Obviously I hope I don't need your service again in the near future but if I do need auto body repair somewhere down the road I will definitely come back Service King.
**** Locke kelp me informed on the status of my Car along with the automated status text was great! And my car looked wonderful. I was very pleased!
No gripes whatsoever. Treated like a king. Repair unnoticeable, lifetime guarantee!
**** on Landers Road in Little Rock Ar was the epitomy of excellence. He called me every step of the way. Me Being in SC and my son a college studentvwith no transportation he completed the job quick and my sons truck looks awesome. Thanks so much for your professionalism and keeping me inform thru this process
Very kind people and they did anexcellent job fixing our van. Thank you very much!
Keep up the good work but I will say this I forgot to let you all know I had blue lights so if you all would have caught that it would have been awesome but I still like the work
No problems and great service!
Good service. Will use again
The finish looks like a new car. I was kept up to date on progress.
I have been impressed with customer service. I will definitely recommend Service King to relatives and friends.
**** was very easy to work with; always able and eager to answer any questions. Service King was very efficient and repairs were done even faster than anticipated.
Well done ! Very Satisfied !
Think my truck looks really good. Friendly service was really good
**** was wonderful. He made the process very simple, and went above and beyond to address issues in a timely manner and delivered on his commitments. I'm confident that he treats each and every one of his customers with superior service. The rest of the staff were very professional and friendly. I had an overall great experience that significantly exceeded my expectations. I wish every repair shop could match the level of service provided by service King of north little rock. Thanks again to **** and his team!
Vehicle Make : Range Rover
**** kept me updated the entire way and made sure I received my vehicle back in top quality form. Thank you **** and Service King.
Met all my needs and provided that little extra which made my repair easy and quick.
**** was completely professional and wonderful because of him we will send all of our friends and our own business to Service King!
Good job completely satisfied.
The workers were very thorough, professional and informative. They did a great job on my minivan. I enjoyed my experience over all and would recommend Service King!
Exceptional guest service and very gracious. Anyone could tell they are a team and genuinely care about their customers.
Russel was so nice and really explained the process to me. I will use you again if I need to
Every thing went great from start to finish.
They kept me apprised of the repairs as they happened. Happy with service, technician did a great job.
Great job and vehicle was delivered clean.
Restored my faith in the automotive repair industry.
Top shelf service, the best!
****'s dependability and commitment to getting the job done right will **** back if I need repairs done again.
They did a great job! I will recommend to everyone.
It took a long time, but **** kept me informed throughout the process.
Terrific work and staff. **** treated me like family. He was honest and kept me up-to-date.
Your team did a great job repairing my truck!!! I was impressed with their perfessional and how they kept me up to date on the status of my truck. I have and will continue to recommended Service King to a few co-workers since we drive by your shop every day.
So glad they were recommended to me. They went the extra mile to make my car looks great!
Totally exceeded my expectations and would recommend to anyone.
Great job! Car looks brand new! I'll be recommending Service King to all of my friends and family!
Extremely helpful, on time with the repairs. Car returned very clean
I will recommend to anyone that needs car repairs.
Very happy with the results looks great
Great Staff and even better craftmanship!
The staff at service king were helpful, patient, and went out of their way to make the experience positive. Thanks you!
The work they did on my car was excellent. I would recommend them to anyone. They are professional and everything was done in the amount of time they said it would. I'm very satisfied.
**** has very good customer service.
They did an excellent job and were very helpful.
Was so patient and professional I really appreciate the experince.
I am very pleased with this company. They willing answered all of my concerns about my truck repairs and was kept informed as to its progress. I will gladly recommend them to others in need.
Service was fantastic! Our car looks great!
Great people to work with! My car looks like new! Thank you!
I found the service to be Awesome! I appreciate the notifications and also the in office courtesy.
Vehicle Make : Volkswagen
I've never had anything like this happen to me before, but you guys made it way less scary. Excellent work. Down to wiping it down. The car looks absolutely amazing. Fantastic customer service. You guys kept me in the loop. All around fantastic service. Thank you so much. My parents use service king. And I will always recommend them .
The side door is automatic and when the handle is pushed from the outside it should automatically open. This function does not operate on the door that was replaced. I have not had a chance to contact service king to discuss this problem.
Service King was great! They completed the repair in a timely manner and vacuumed the whole SUV. I would recommend them to anyone!
My car was done fast and the men did a great job
Vehicle Make : Volkswagen
**** Locke was a great person to work with. My car was repaired in a timely manner. As far as I can tell, the proper parts were used to repair it and experts did the work. I am very glad I went to Service King. Thank you! Merilyn Hugentobler
Very nice folks and excellent work
They did well keeping me up to date on the repairs and very friendly
We were very happy with the service. They went above and beyond. We will certainly use them again if we have needs. They took time to explain everything. Our car looks great. Thank you!
There did a fast quality job on my truck. It looks good.
Easy process with techician.
Too much scent in office.
I may be wrong but headlights may be a tisj out of alignment.
Absolutely wonderful experience! Fast service. Car looked great. Pleasantly surprised that it was detailed. Customer service was excellent, particularly Ernesto and ****. Loved the text updates. I highly recommend Service King!
they did a great job and I couldn't have asked for a better experience
Always kept me updated while my car was getting fixed and the work done on my car was perfect. I will always come to you guys in the future.
Service King did excellent work and had the work completed 2 days ahead of date they had told me it would be completed. I am completely datisfied. It was a very good experience.
No complaints! Excellent customer service and communication! High quality service and repairs. Will definitely put a good word out on my experience!
Excellent job, friendly staff.
Very pleased with my truck and the service was great. Nice, helpful, and professional.
**** was very helpful and took care of everything.
Great job. Thanks to **** for his help. I couldn't be more pleased.
Fast services great people and and wonderful services
Vehicle Make : Mitsubishi
Service King exceeded all expections. The owner and staff were remarkably knowledgeable, friendly, and very professional. I would highly recommend!
Did the best possible repair for the best possible price. Couldn't have been more satisfied.
Everyone was very informative and nice. They kept me informed regularly. Thank you!
repair work looks great but a Silverado decal was left off and the passenger side door lock is not working properly.
Thank you for bringing me home and keeping me updated on my repair status
**** Locke was very helpful in so many ways and Inwould recommend his shop to anyone. Great service and well done workmanship.
Quick, accurate, and polite service.
**** and the staff were great. He kept me updated on the work being done and was available to answer questions no matter when I called. With three kids, my van was full of stuff. **** and the staff even helped me transfer everything to my rental, from uniforms to strollers, and then back to the van from the rental once service was complete. He even provided me with trash bags and threw away some things for me. He really went beyond.
Excellent, courteous,professional!!!everyone was very pleasant to deal with and the car looks great!
Out all the repair shops I went to I comfortable with you guys doing my repairs. From walking through the and being greeted by **** the experience was great. when I went to pick up the car I wasn't expecting it to be cleaned but it was clean inside out saved me time out of my day. Thanks **** and your team.
I have never had to deal with this before ..I went to several different places ....but after going to service king ...they made me feel better about things ....explained everything..took his time ...very nice people .. and did an excellent job. ..a. big thanks to **** and his team
Don **** was excellent and very nice and professional to work with.
The service was excellent.
The worst repair work, QC, and service I have ever seen....I definitely will never bring a vehicle to service king again and will warn anyone thinking of doing so......
Great job - thanx **** !!!
**** and his team did an outstanding job on the car. They kept me informed from start to finish. My car looks great. Many thanks to the staff at Service King.
Very courteous from start to finish. Received updates as promised.
Friendly staff. Repairs were done well and on time. Thanks!
**** took great care of me and my car. He kept me in the loop on all the details and followed up with me. He even arranged the rental care pick up and drop off. Great service!