Although the repairs took longer than anticipated, the work done was excellent, and I really appreciate that the car had been cleaned inside and out and that they had even applied a little touch up paint to a scratch not involved in the actual repair. I am happy I insisted that the repairs be done here.
Incredibly impressed by the service I received at Caliber. The process was easy, fair, and exceeded all of my expectations. Juan and Joyce took care of me very well from my first estimate to my final pick up this afternoon.
Juan was attentive, providing me with progress updates and answering any questions I had about the state of the vehicle or the damage done. He and his crew really went above in taking care of me, my car, and my concerns. They were even kind enough to detail my vehicle, which completely took me by surprise at pick up. Most importantly, the repair work is flawless. I don't think I could ever guess my car had been hit if I didn't know any better.
Thank you all. It's very much appreciated and I'll be sure to recommend and return to your shop in the future.
I cannot imagine a more professional or competent service.Thanks.
Caliber has always done beautiful work. Fantastic Customer Service.
The car looked great. The guys not only did the needed repairs, but they did a fantastic job cleaning up the car inside and out as well. Everyone I dealt with inside (Chris, Jose, the receptionist whose name I didn't get - were all very nice and helpful. And when I picked up the car, one of the guys from the garage was there and when I thanked him for making the car look so nice he really seemed proud of his work. That says a lot. A good experience after a bad (vandalism) situation. Thank you!
All around happy with my experience at caliber. Thank you!
Vehicle Make : Volkswagen
Great/friendly team. Personal skills are awesome. Made me feel comfortable. Timely updates and from what i can tell so far, great workmanship. Keep up the good work.
Chris was fantastic and kept me updated throughout the process. Also appreciate the text updates.
Yes, the website for caliber collission in North Hollywood says Saturday hours are 8am - Noon. It turns out it's only opened via appointment.
Great people. Kind and friendly. Jeep looks great now!
The entire team was great. Friendly and great communication. Loved the text message updates! Chris ****.0 and Chris 2.0 were fantastic! 10/10.
Amazing customer service, Chris didn't just set the expectations he delivered excellence above and beyond. Thankful with the technical staff too, they delivered on the promise of an efficient, quality, repair. I am extremely impressed by this team, thank you all so much for living up to our purpose; restoring the rhythm of my life!!!
Great communication, easy to contact, and repairs were finished earlier than estimated! Thanks!
Job well done and fast and also a good customer service.
Christian was our Service Manager. He did an excellent job, and coordinated excellent work by the caliber team. You made the coordination with our insurer, Farmers, problem-free, and the paint and body work done was top quality. On a scale of ****-10, I give Caliber a big TEN! Thank you!!
Chris **** - service advisor kept me informed and up to date. Car looks great, brand new. Excellent service. Thnxs!
My last tweet cperience with CC was excellent and this experience was the same. Every person I dealt with was respectful, know me and extremely helpful. Chris was a delay gut and so professional it was s joy bringing my car in. The receptionist was sweet and accommodating. I will continue to bring all my repairs to CC and will recommend my friends and associates to do so as well. Thank you for excellent service.
Great service and great job on my car. I had a much much better experience with this Caliber location than I did at the one in Burbank. I'm happy I picked this location for this repair on my car.
This is the third time we bring our cars to Caliber so we know the quality of work they do. We are very happy with Caliber and would highly recommend their work to anyone that needs work done on their cars body. Thank you very much for getting my husbands Dodge Charger back to normal. ????