They didn’t complete the repairs timely. There were two areas on the bumper that were not sanded and repainted. I have to go back to have them installed.
A few scratches were left on my car that were supposed to be fixed. Had to have someone come out after I picked up my car to have the scratches buffed out. Looks a lot better but can still see the scratches on my door handle. It’s not a big deal but I feel like if you text and call a client and tell them their car is fixed, you should atleast try and make sure every scratch isn’t noticeable anymore.
My vehicle was not totally repaired. I am awaiting a call to bring it back.
The staff was super nice and knowledgeable about what they were doing.
Don’t have my left us yet. No one told me it was repaired and ready to return home
Everything went good! Appreciate keeping me posted about work.
I appreciate Toyota touching base with me regarding the status of my vehicle.
Everyone was so friendly and seemed to enjoy their work.
****took good care of us he is a very nice young man . The 2 lady's in the service department were very nice also . The service guys done an exceptional job and we thank them very much Danny and Janice C
The repair was good, but the communication should be much better. I was told originally the car would be ready Fri at 5. I was headed to get it Mon am and got another text it would be Mon at 5. Only to be called late am and be told it was actually done.
Muchas gracias por todo estoy contento, la personas son muy amables. ....mucha gracias
The two ladies at the front desk and Brandon were extremely helpful, friendly, and knowledgeable. Thank you!
They have always done a great job for me. I drive almost 60 miles just so they can do my service.
It was great I would recommend to anyone totally satisfied!!!!
some of the panels you replaced on my door are already separating from the car. Not happy - have someone call me so I can bring the car in to show you. ****-****-xxxx
Within 5 minutes of driving my vehicle, I noticed a clicking noise coming from the wheel/axle that was repaired. When I got home, I noticed the transfer case is leaking gear oil and the axle that was replaced is also spitting oil onto my rim. Under closer inspection, my invoice states that the axle was replaced with a used axle. I am unable to use my "repaired" vehicle because I am afraid of causing further damage. I will be returning to the body shop in the morning to get this resolved. Very unhappy experience.