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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 53 reviews 80%
4 star 9 reviews 14%
3 star 1 reviews 2%
2 star 1 reviews 2%
1 star 2 reviews 3%
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(All Vehicle Makes)
Susan S.
Vehicle Make : Dodge
5 out of 5
9/10/2018
I was very satisfied with your professional and courteous staff and with the result of my claim.
Yan And.
Vehicle Make : Tesla
1 out of 5
8/25/2018
Still see some visible scratches and dents that need to be fixed
Robert N.
Vehicle Make : Lincoln
5 out of 5
8/22/2018
The work was exceptional. In fact, I did not recognize the car as being mine. They even detailed the entire vehicle. Would recommend them to everyone.
Richard W.
Vehicle Make : Honda
4 out of 5
7/24/2018
From start to finish, it was a very managed and organized, my appraiser kept in constant touch with where my car was in the process and they took into consideration that I didn't have Rental Coverage and looked to minimize my time that I had to pay for my rental... 5 Stars!!!
Adam B.
Vehicle Make : Volkswagen
5 out of 5
7/20/2018
You guys are the terrific. Unfortunately, we have had multiple accidents and car damage and we would not go anywhere else. The work you have done has been excellent and it was done in a timely manner. Nikki has been incredibly helpful and is the best!
Sylvia K.
Vehicle Make : Honda
4 out of 5
7/19/2018
THANKYOU! MY CAR LOOKS VERY GOOD. NOW i NEED TO FIND A DETAILING BUSINESS TO GET RID OF THE RUSTY SPOTS ON THE HOOD. YOU CAN BE SURE I WILL TELL MY FRIENDS ABOUT YOUR COMPANY!!
Robert V.
Vehicle Make : Jeep
3 out of 5
7/17/2018
WE PICKED UP OUR JEEP WHEN YOU SAID IT WOULD BE READY AND YOUR STAFF HAS BEEN EXTREMELY HELPFUL DURING THIS PROCESS. MY ONLY COMPLAINT IS THAT LIBERTY MUTUAL COULD HAVE MADE THIS EXPERIENCE ALOT EASIER IF THEY ALLOWED D&M AUTO TO USE NEW PARTS AND NOT USED. THE USED PARTS WERE DAMAGED AND WRONG PARTS SENT TO D&M WHICH TURNED THE REPAIR PROCESS FROM 2 WEEKS TO 5 WEEKS AT MY EXPENSE. THANK YOU, Robert V
Alice G.
Vehicle Make : Toyota
5 out of 5
7/14/2018
My car hasn't looked this good in years, and the service was excellent!
Kelly U.
Vehicle Make : Acura
5 out of 5
7/11/2018
You guys are amazing!! You had my car for over a month and not once during that time did I ever wonder what was going on!!! The repair was amazing and your customer service is stellar!!! I will highly recommend you to all of My family and friends.
Sharon N.
Vehicle Make : Nissan
4 out of 5
6/29/2018
The staff are pleasant and easy to work with and the quality of the repair work is excellent. There was a delay in receiving a part and the company it was coming from stated they lost the original request. Follow up to assure this doesn't happen to someone else would be beneficial.
Samuel M.
Vehicle Make : Toyota
5 out of 5
6/29/2018
My wife is satisfied,thanks for a good job d
Lisa R.
Vehicle Make : Hyundai
5 out of 5
6/26/2018
Always professional, great service, repairs look amazing. Nicky was an absolute pleasure to work with
Matthew L.
Vehicle Make : Mazda
5 out of 5
6/25/2018
Great communication with the status of my car. Awesome job with the fix, the car looks brand new! Also loved the time and effort put in to clean the interior as well. I would definitely return here for future business!
Gary V.
Vehicle Make : Honda
5 out of 5
6/13/2018
Very satisfied and pleased to get the car back so clean and looking like new.
William D.
Vehicle Make : Chevrolet
5 out of 5
6/7/2018
professional and engaging team. Very accommodating and did great work on the repairs.
Dominick L.
Vehicle Make : Kia
5 out of 5
5/25/2018
Great service car was done on time and great job helpful staff and extremely knowledge
Tan M.
Vehicle Make : Toyota
5 out of 5
5/9/2018
Nicky Quillan was very professional and a real pleasure to work with. We cannot say enough about her work. Jeanne and Tan M
Angela K.
Vehicle Make : Ford
4 out of 5
5/7/2018
You may think sending a Christmas card every year is just part of a process, but I want you to know this special touch point and the card you select every year is touching. I appreciate the kindness of all the people on your staff too. Thanks for taking such good care of me. Angela K
Sharon N.
Vehicle Make : Nissan
5 out of 5
5/4/2018
My car looks like new! Thank you!
Barry S.
Vehicle Make : Ford
5 out of 5
4/27/2018
The work was done promptly and on time. Nicky Quillnan was a pleasure to work with.

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