Typical job well done. You do great work.
They made the process very easy. They keep you inform of all the different stages of the vehicles progression.
I was informed constantly of the status of the repair on my vehicle. The ladies at the front desk were courteous and extremely helpful when I communicated with them. The young man that brought the key to the car while I was waiting for someone to go over the repairs was extremely courteous, polite and professional. I believe his name is Nevardo. The gentlemen that went over the repairs were thorough, answered all questions and were professional. I was extremely surprised that I had a very good and positive experience. Thank you
Love my clean car when returned. Winner knows how to Wow the client
Picked up my vehicle today after you had it for 16 days only to find out you burnt my paint with a buffer after I stopped and ran it through a touch free car wash and could actually see the paint now I know why my vehicle wasn’t washed upon my arrival never had I picked up a vehicle from a body shop so dirty couldn’t see the burnt clear coat through the dirt used this shop before and will never use it again and will pass on my terrible experience that I had this time with everyone I know I even asked over the phone if they went to far with a buffer on my clear coat and was told No which is false I’m very dissatisfied with the way my vehicle turned out
Everett was outstanding, thorough, professional, and he listened. I can't thankk him and your team in Wilmington enough.
Professional and advised of status excellent
Friendly and courteous; however, a few issues of concern: ****. I was told my car would be ready by Friday and to expect a call that morning. I received no call and had to follow up late in the afternoon. I was told my car had to be washed and would be ready on Monday. I didn’t get a call to pick it up until Tuesday. It wasn’t explained to me the delay in delivery, other than a car wash which shouldn’t have taken 4 additional days. 2. Perhaps more concerning, when I picked up my car, I had a tire notification on that wasn’t present when I dropped it off. I found out today, as the notification has persisted, that it’s due to a nail in the tire. I am disturbed that I received no communication of this development since the notification became present upon my car being in the shop.
The accuracy and timeliness, also the updates on estimated time and percentage to be done was helpful. Great staff too!!
Everyone was very nice and the work was done quickly and efficiently
Every was very professional with good attitude and very nice an did a very good job on repairing my vehicle I would definitely recommend to anyone who would need repair work done
Everyone was extremely professional and nice!
Friendly & prompt in all repairs & communication.
I like the work and it was done in two weeks
The whole ordeal was A#**** Hopefully never need the again but will use them and recommend to all.
Excellent repair work. Appreciate your team taking the time to get it right.
I was truly happy with job done and the timely manner in which it was done