Randy and the team did a fantastic job. I appreciate their dedication to a quality repair
It was a great job that they made to my car. People there are friendly and responsible. They would everything to repair your car quickly and doing a great job.
Great job and the Subie is good as new!
Excellent e-mail alerts about the job status and the car was ready on the date promised.
The whole team at Northern Westchester Collision believe in quality and strive for perfection. In this instance and in the past I've always met their goal and met more than my expectations. Everything, from bumper to bumper, inside and out showed that my car had been treated with respect and care. Thanks to all of you!
I want to thank you for a wonderful job you did
Randy was great. Both professional and personal,
Very good experience. Thanks again to
USAA. Always there for me. 58 years!
Love how they detail car when done. Such a bonus!!
Outstanding service and an exceptional professional expertise!
Amazing service and fast repair. Kept me in touch the whole time about my repairs. Very reliable and east to work with!
Great people to deal with. Everything went smoothly from start to finish. Car look great.
I was very impressed with the service and the condition of my car when I got it back. The entire car had been detailed, and after the stress of the accident and not having my car it was greatly appreciated to get my car back in the state it was returned—repairs beautifully and extremely clean inside and out.
Northern westchester did an amazing job on my car would definitely go back
Automated updates were helpful. The work was done well and there were no surprises with the price. Everyone was pleasant and helpful.
Great work, informed staff, excellent service
You folks always do great work and treat me well everytime I go there
The initial experience on day one was positive. Staff was extremely professional, courteous and friendly. The job took exactly the time that was promised. Received email updates. Quality of the repair was excellent. Will return in the future.
Professional!! Nothing else to say.
I think the email updates are great! And the work you do is excellent. Randy is so helpful and knowledgeable. I love that when my husband picked up the car, he didn't even recognize it, it was so clean! Thank you so much for the work you do.
As discussed with Greg and Lisa, the expectations of delivery date were not managed well. The original expectation was set at 5-6 days. Unfortunately, the challenges with the headlight caused the time to be 10 days. This could have been better managed with some proactive communications.
In addition, the paint work on the hood may need to be redone.
First time in 5-6 visits results were not perfect.