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ABRA Auto Body & Glass Named FarmersĀ® Insurance Multi Shop Operator of the Year for the Third Consecutive Year

MINNEAPOLIS, MN, June 9th, 2015 – ABRA Auto Body & Glass, a leading national damaged vehicle repair company, is honored to announce its reception of the 2014 Farmers Insurance National MSO Group of the Year award. This is the third consecutive year that ABRA Auto Body & Glass has received this honorable title.

Farmers Insurance presented ABRA the prestigious award for the company’s consistent delivery of superior customer service, low cycle times, commitment to innovation, company cooperation, overall friendliness and staff professionalism. ABRA’s President and Chief Executive Officer, Duane Rouse says, “We are honored to have received such a distinction from Farmers. This accomplishment is accredited to not only the operational excellence processes we have in place all across the country, but to the commitment and hard work of every one of our employees at every level.”

This is not the first time ABRA has received such a distinction from Farmers. “ABRA is a valuable supplier who continues to provide timely, outstanding customer service, and quality vehicle repairs,” said Pete Hickey, a National MSO Claims Manager for Farmers. “They are committed to providing quality outcomes for our customers, and we are pleased to once again recognize ABRA with the National MSO Group of the Year Award.” 

ABRA is committed to conducting responsible business practices, including implementation of environmentally sustainable initiatives, health and safety, and a commitment to the communities in which they work. It is by maintaining these superior processes that ABRA distinguishes itself from its competitors as it continues to expand across the country. ABRA Auto Body & Glass currently operates 285 repair centers in 22 states, all of which operate using the same work excellence philosophy.

About Farmers Insurance

Farmers Insurance Group of Companies is a leading U.S. insurer group of automobiles, homes and small businesses and also provides a wide range of other insurance and financial services products. Farmers Insurance is proud to serve more than 10 million households with over 19 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and approximately 22,000 employees.  For more information about Farmers, visit its Web site at, Twitter @WeAreFarmers or at

About ABRA Auto Body & Glass

Founded in 1984 and headquartered in Brooklyn Park, Minnesota, ABRA is a leading provider of vehicle repair services specializing in collision repair, paintless dent removal, and auto glass repair and replacement. ABRA’s mission is to be the best auto body and glass company in America by providing quality repairs, in a timely manner, with friendly, helpful service. For more information about ABRA visit

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