Vehicle Make : Mercedes Benz
Great experience. They do great work
Great work !
The only thing I didn’t like like is that ****/2 tank of gas was gone.
Mitch was fantastic! He made the drop off and pick up process go smoothly. I greatly appreciate the excellent customer service.
Norman Frede Chevrolet Collision Center Replied:
Thank You Natasha, We really proud of Mitch We would like to thank You for the kind Review!
Mitch took care of everything from the get go and followed it all the way through. Great job and service (major improvement over my experience there a couple of years before!). Thank you!
I was very impressed with the repairs that were done to my Jeep. I would also like to thank Mitch for all his communications with me before, during and after the repairs of my car. Thank you Norman Frede Chevrolet!
friendly and helpful staff and great job on repairs, thank you again!
A couple of years ago I had my car at Norman Frede Chevrolet for some body work and the service was horrendous. It was so bad that I almost decided not to give them any more business even though my last 2 vehicles were purchased there. Mitchell has completely restored my faith in Norman Frede and if my next vehicle is a Chevy, I will be back. He showed an attention to detail and a desire to satisfy the customer. The time estimates for completing the work seemed aggressive to me but not only did he meet it, he delivered early. I could not be happier with the service I received.
Mitch was awesome! Went above and beyond!
Top Notch, customer service I had the Collision work appraised somewhere else but decided to go with the dealership. Mitchell Keith assured me that the damage could be worked out instead of cut and replaced. They did an excellent job and delivered ahead of projected completion time. They stayed in touch periodically and gave me an update on the progress of the repairs. I would recommend anybody with a GM product to come and see Mitch and Norman Frede. I'm very satisfied thank you.
Excellent service. Thank you.
Car looks great. Mitchell did a good job of keeping me informed as repairs were made.
I was very very satisfied! I had a deadline of needing to have my car done in a short amount of time and Mitch made sure that he got it done as fast as possible but made sure it was done correctly!
Mitch was great. Customer care was great
Mitch was very courteous and professional and kept me informed about the status of the repair
They did the job in a timely manner.
Mitch and David are very polite and helpful. They ensured to get the best parts possible for my WRX and got her back to me sooner than anticipated.
Did a great job and thank you David for all your help towards the end and great job on cleaning my car, that was an added bonus I didn't expect but was so blessed to have, Thank you Karen Duncan and Dorothy P
Norman Frede always does a great job. Only complaint is my wife's car is too friendly and kisses other cars. Do you have car obedience training?