Service was excellent. Pete shop mgr was very helpful. When I picked up my car I was reminded that I was very low on gas & I was so worried I wouldn't make it to a gas statio & Pete told me to call if I ran into a problem I believe that was over & above what he needed to do. I didn't need to call but I appreciated his kindness. I would use this shop again if I ever need service on my car. sincerely. Jean T
They broke plastic trim and glued it back on in which it fell off same day I got it. When I called I was told that this almost always happens and it would be another 75 for part (i dound online for 35) if they new it was going to break that should have been discussed prior to work!
Vehicle Make : Mitsubishi
The team at ABRA St Charles did a great job on our recent repair. Craig and Katie communicated with us every step of the way. Everyone at the office was very professional and accommodating. The work looks terrific and car running well. Thanks!
We appreciated the quick service. Thank you!!
I had a good experience with Arba and would recommend it to friends and family.
I love that you work closely with my insurance company and it was easy to
arrange the repair. Work was done quickly and properly! Highly satisfied.
I am disappointed with the finished product. Mark on black bumper cover, scratches on chrome around rear window. I just came away feeling like it was not a big enough job to warrant good detail. It is a new car and I expected the finish to be better.
Great service. Job looks perfect.
Very pleased with the service and the daily updates. Most of all I was impressed with the workmanship on my truck. As the saying goes like it never happened.
If I ever need body work done on my truck again it will be ABRA Auto Body & Glass in St. Charles, Il.
From the very start of getting the estimate to picking up my repaired car, Pete, Katie and the gang kept me updated and on schedule with the repair job. I recall a few years ago I had my wifes car repaired here and was very happy with the their work then. No change, GREAT JOB ALL. Quality job.
Very professional and friendly staff!
Every thing was good I like the work you did
Pete and his crew could not have been nicer! Everything promised was delivered. My car looks great. Thank you all.
You guys are the best! :) Lynda T
Very fast service and courteous staff
Trunk is not closing as smoothly as before the damage.
Took far longer than it should have. Cost me 359 in rental car expense.
Felt my time was not valued.
I never expect to have my drivable car in the shop waiting for parts when I have to pay for a rental. Give me the car back until they come in.!
The car was repaired quickly and the efficiently; it looks like it did before the accident, they also did a beautiful job cleaning my car. We are very satisfied with the service we received. Thank you so much!
Great communication on status of the repairs, delightful front office staff
Peter was keeping me updated about the repair process and where they were.
The etaff was wonderful they kept me posted every step of the way. I would recommend abra.