A little disappointed with the delay due to the wrong door being delivered, but it is not a controllable situation.
The staff was very kind and carefully explained every step of their repair process!
Great cuatomer service and repair work
Vehicle Make : Volkswagen
Amazing job - thanks!
Great service, excellent work.
Everyone was friendly and job was completed quickly.
The work was well done snd in a timely manner. My car was returned very clean, and they took cate of the small details.
ABRA fixed my car to my total satisfaction. They were meticulous and automatically informed me of the progress so I didn't need to worry about anything.
Thanks for answering all my questions, great work on my car and giving me a peace if mind with regular updates...
Service was excellent. Pete shop mgr was very helpful. When I picked up my car I was reminded that I was very low on gas & I was so worried I wouldn't make it to a gas statio & Pete told me to call if I ran into a problem I believe that was over & above what he needed to do. I didn't need to call but I appreciated his kindness. I would use this shop again if I ever need service on my car. sincerely. Jean T
They broke plastic trim and glued it back on in which it fell off same day I got it. When I called I was told that this almost always happens and it would be another 75 for part (i dound online for 35) if they new it was going to break that should have been discussed prior to work!
Vehicle Make : Mitsubishi
The team at ABRA St Charles did a great job on our recent repair. Craig and Katie communicated with us every step of the way. Everyone at the office was very professional and accommodating. The work looks terrific and car running well. Thanks!
We appreciated the quick service. Thank you!!
I had a good experience with Arba and would recommend it to friends and family.
I love that you work closely with my insurance company and it was easy to
arrange the repair. Work was done quickly and properly! Highly satisfied.
I am disappointed with the finished product. Mark on black bumper cover, scratches on chrome around rear window. I just came away feeling like it was not a big enough job to warrant good detail. It is a new car and I expected the finish to be better.