Excellent service and beautiful work. Thanks
Joe and his team are wonderful. Service was quick and very friendly. I don't trust many people/service centers with my car, but I felt 100% comfortable with the Berwyn ABRA. I was so surprised at how beautiful and clean my car was when I came to pick it up - it looked new! I'll highly recommend ABRA Berwyn to friends and family.
I am very satisfied with the service i received at abra from the moment i walked in, joseph took the time to explain everything in detail. Overall i had a great experience.
Joseph, the general manager of the Berwyn location, he kept me posted and informed regarding the status of my vehicle. He made sure that I understood the damages to my car and how they were going to fix them. This is a location that I would look forward to using in the future if snother issue occurs with my car.
Excellent customer service. The staff was warm and accommodating, and they were helpful to me. I will definitely recommend ABRA to my friends and family.
The work was done on time as promised. The car looks great. Got daily updates that kept me informed of progress being made. Always was treated like a very valuable customer. Thank you.
Nice folks to do business with!
The service was absolutely fantastic....the time my car took to get repaired was fast and Zach, Joe and Sam were the sweetest and so helpful. THANKS AGAIN!!
Awesome job guys! Hi fives all the way around....????
Joe and the staff at Abra of Berwyn were very helpful, patient and understanding of all my needs and thoroughly explained the process ensuring I was comfortable with everything. They were very accomodating went above and beyond to make sure I was completely satisfied and happy with the repairs and service. Joe and the staff are a asset to your company and are more than deserving of recognition and reward for their work ethic and customer service. I will definitely refer them to friends and family. Thank you very much
Vehicle Make : Mitsubishi
Job well done! Thank you ABRA, I am one happy customer.
I was very much impressed of how everyone was so kind and helpful and generous very helpful in every way The work on my car was tremendously well done. I am very satisfied
The staff at ABRA are great. The service was very fast. I will definitely recommend people to go in if they need any work done.
They did a really good job I recommend it to everybody
Great job car looks like new again
The Guys (Joe & Zack)
Are so Friendly & Polite, keep me up dated about my repairs .They do a Great job there.
I now consider them My Go to Guys !
Thank for having such Great Ppl working for You
They are excellent as always. I have had repairs done ther on 5 different occasions and the only place I go.
The service I received here was above and beyond. Not only did I receive daily updates via text and phone calls, but my car was fixed and cleaner than when i brought it in. I would definitely recommend Abra, and I will be bringing my car for all future fixes. The staff here was always smiling and great to work with!
My husband and I felt comfortable with the whole process. We were told what all the steps were going to be, I was called when there was a question with damage that was found after the bumper was removed. The quality of professionalism was nice to encounter from getting an estimate to picking up the car at the end. We felt extremely satisfied with the whole process
The entire process was excellent. The courtesy calls made to schedule the estimate, dropping off for service and service update were greatly appreciated. Friendly staff that took time in explaining what was occurring and ensured I was aware of things. Joe, Zack and Sam did excellent work.
Final product and customer service were a 10
High quality customer service and work
Joe made it a great experience!
Thank you so much everyone was very helpful and professional I'm glad that I was updated during the whole process they have a great team
We are very happy with the service provided. Our car looks as good as new!
Nothing to comment about. Grade A service
Joseph was great! So was the rest of the staff. They kept me updated with the progress of the car and made sure all my questions were answered. The shop is clean and welcoming and thats a shocker for me, because most are dingy and not too customer friendly. So I was pleasantly surprised!
Awesome job in a timely manner very satisfied
The job was done well and in a short period of time
Great customer service. Very satisfied.
Excellent customer service, friendly and very competent staff, follow-thru was very thorough, and post calls were welcomed and unexpected! Body work was fantastic!!! Thanks, will recommend to everyone I know who needs body work.
I really appreciated the hard work and excellent customer service I received from Joe and Zach and the whole team in Berwyn
People were nice and keep you posted about the repair of my car.Joseph always did his best.l thanks abra for the nice job on my car.
Joseph and the staff were very professional and friendly. He really took care of my concerns regarding our vehicle. Thank you so much for all your help during this transaction. Best wishes
The team at Abra on Ogden in Berwyn, IL are total professionals. It has been a real pleasure working with them
Lb this Abra. They fixed my car in 4 days, very very professional..
Joe, Samantha and the young man in the front our fantastic. Professional all of them and caring. I always recommend your company.
Exceptional customer service!
Extremely satisfied with how updated I was with information about my truck! Really felt like they cared, which honestly, you do not encounter that sort of service now in days!
Awesome service. Thanks for making it happen so efficiently.
I was nervous about the process, and not having my car which I use for work. Daniel and Joe out my mind at ease with their text messages and phone calls and explaining everything to me. The fact that they are neighbours with enterprise was also a big help. Everything went smoothly.
Great fast service. Very friendly and helpful staff.
They did a excellent job no complaints thank you very much
Excellent customer service, very professional since you walk in.
Everyone is awesome! Thank you for fixing my car. Always a pleasure working with you guys!
General manager Jo kept me informed and was very courteous throughout the process. Highly recommended.
10/10. Joseph Milano was super helpful and went the extra mile to make sure I was happy.
Great service. I was very satisfied with the repairs done to my car. Joe Mulano was courteous and professional.
Service was excellent employees are awesome
Communication was awesome! Service was fast and friendly. No hassle on anything, loved the updates on my car. Felt appreciated as a customer. No complaints with my renovation, everything is perfect.
Vehicle Make : Volkswagen
We have had numerous work done here and they are awesome. Treat you like family. Joe and the staff are so helpful and friendly.
Excellent customer service and work was done on time.
The job was well done and I couldn't change a thing
i would like to say that i have dealt with shops b4 where i have been unsatisfied . but at abra it was the most headache free experience ever . they took ownership of work to be done and dealt with insurance company one on one and when i was told my vehicle was done i was amazed at the professionslism didplayed by the staff and craftsmanship displayed . true winners in my book . they will go far .
Excellent job . It's like nothing ever happened. The best customer service I have ever experienced anywhere .
Job looks good paint matches
Very Professional!!! Operation
They got the car on Monday and made an estimate in the same day order the parts and was done within less than four days I was so satisfied with the time everything was clean and with the things that their crew went over and beyond with this will definitely be my new mechanic
Excellent customer service. Thanks again!
ABRA did a very good job fixing my car, a VERY PROFESSIONAL JOB!!! I will recommend them to friends and family who need work on their vehicles, and I will use them again if I need work on my vehicle again, THANKS AGAIN ABRA!!!!
Honestly, this place was amazing! The customer service was great and their work is incredible! My car looks like brand new. Definitely recommend!!
Over all I'm just happy. Joe and the whole team did a great job. I can't complain. Thanks guys
Joseph Milano did a great job explaining the car repair process and the work that would be done on my car. Joseph and his staff did an even better job with the repairs and making my car look flawless. Very happy with the work done and would come back in the future.
I was not satisfied with the result of my car because the front part of my car that was supposed to be fixed was not completely fixed,and I was expecting full great service,but I was greatly dissapointed.
Vehicle Make : Volkswagen
Excellent service. Joseph was a really good guy to get along with. Promises his work and just in general a very good body and glass shop. Keep up the good work and i wouldn't mind coming back to this shop not one bit. Very great service wish you guys the best. Thank you !
Great service all around! Thank you.
Vehicle Make : Volkswagen
Abra's staff provide the best service you could possibly hope for!
Very friendly staff and great work!
We appreciated the great service from Zachary. He did a great job assisting us. Also it was great work that was done. We appreciate the service. We want to make mention that we are a non-profit organization that works with at-risk youth. If your company would like to partner with us in any way feel free to contact me.
Car looks beautiful and drives wonderful
Vehicle Make : Volkswagen
Joe and the team were excellent. Thank you!
Joe was amazing. He is the best. He assisted me and was very efficient. I am so grateful for he work. Please give him a big hug from mine. Again Joe you are the BEST.
Great job excellent customer service.
I appreciated everything that Joseph and his team did for me. I appreciate anyone that's willing to go that extra mile. Thanks again.
Joseph and his team were amazing. Very helpful and they met all of my needs.
Zachary and Joe we're simply amazing they went over and beyond my expectations. I will definitely recommend my family and friends!
Job well done my look brand new again and I love it.
The Berwyn Shop,was very helpful and they did an excellent job in making all the repairs on my Dodge Chalenger. The car looks brand new! Also not much down time! I'm very impressed with the service I received! Thank you!
Great service... Joe the manager went above and beyond to ensure a superior customer service experience
You Guys did A Excellent Work.
Thank you So much.
Very well done my compliments alright you win at 10
I have an extensive customer service back ground and understand the importance of quality customer service. Abra auto body and glass completely went above and beyond my expectations. I called many auto body shops on Tuesday and was turned off by the unprofessionalism until I called Abra. They got me in Wednesday, , reserved me a rental, and had my bumper on my Lexus repaired, painted and ready to go Thursday at closing. Talk about under promising and over delivering, exceptional. Joseph Miilano and his team made a stressful situation very easy to deal with. Thanks again guys, my car looks great!
You guys are phenomenal. Wonderful job on my car.
Joseph was very attentive and caring
Joe and his team was amazing. Everything was explained to me in detail and I was able to get a rental car to get to work. Thank you Joe for and the ABRA team for a great experience.
The staff was excellent. They preformed an outstanding job, and did so extremely quickly. If needed would definitely be a return customer.
Vehicle Make : Mitsubishi
Great job. Very friendly and helpful.
Thank you for your prompt, professional and friendly assistance!
Great updates and customer service.
Excellent service and very positive experience...Will definitley recommend to others.
Excellent customer care and the car was delivered
Right on time
The staff at Abra makes this place so unique. Joe, Sam and Zach are amazing. They kept communication with me while my vehicle was in their hands. If I had any questions they always had the answers.
Joe and his team were outstanding. Excellent communication, friendly, and professional.
Vehicle Make : Mitsubishi
Excellent job !
Joe was amazing to deal with, he was very professional and knew what he was talking about. Abra and the people there are awesome.
The employee. Joseph was very friendly and knowledgable. He knew what he was saying and i felt very comfortable talking to him.
Customer Service and detail of repairs were excellent!
Vehicle Make : Land Rover
Joe is good at what he does. Good customer service, always want to know how you feel about the job that was done. Has a great spirit and a gentle man. Has patronized his shop three times and will always go back. Kudos!
Thanks for taking care of my vehicles, ones again, you guys did owesome job, I appreciate your help and I will recommend ABRA to any one ask me for a place to get their vehicle fix!
Yes they did a good job on my truck and love the way they attended it me as a customer and greed me as well felt like I knew them I would totally recommend other people of how an excellent job they do love it thank u Abra!!!
Job well done! Great communication and service. First class all the way.
The team did a good job keeping me informed about what was going on with my car.
Great Staff. Fast and reliable, found the problem fast and resolved the issue. I would definitely recommend ABRA!
Superb service. Outgoing and welcoming manager, Joe. He was efficient and thorough. Repair was done well and quickly. Much appreciated working with such kind professionals with a real personal touch.
Staff was really helpful and happy to help the customer. Really like the updates they send you either via email or text. Happy to know they really care about the customer and want to make it the most pleasant even though the customer is going thru a tough or an unwanted situation. Arba has great customer service.
Joe and the crew did an excellent job
Vehicle Make : Mitsubishi
The customer service was great
Vehicle Make : Volkswagen
I always feel like my car is in good hands when its serviced at Abra. Their customer service is also impeccable.
Always great work and outstanding customer service time and time again. Thank you
Everyone was extremely friendly and accommodating. I felt the procedure was explained well and I was kept informed throughout the repair (both by the manager Joe, and via text). Thanks for making this experience as pain free as possible.
Thanks you for all the great work do on my Chevrolet miny van. I'm very happy! !
I am very pleased with the repairs and the excellent customer service I received.
Great service, great staff. Will recommend Abra to anyone.
Joe and team were great, they explained all events and even waited for me. I was 20 minutes late picking up vehicle
Quick repairs and great staff!
I am completely satisfied. Joe was a very informed manager and communicated to me the progress and changes taking place with in regards to the body of my vehicle. I will definitely be recommending ABRA to all of my friends and family.
You did a great job! no complains at all!!
Excellent customer service and friendly staff. Was well pleased with jobs performed on my automobile!
Explained the process well. Friendly staff.
They friendly & considerate.
Open one in the south suburbs. American Family has no one down here
Best experience with abra.text notifications phone calls plus car was done in a timely manner nothing but praise for mr. Millano and crew
Joe,Zack and Sam were awesome the customer service experience was great....Thank you guys so much
Zach was extremely helpful and everything was done exactly within the schedule I expected
Excellent service and repair in a short time.
From the 1st call I made to set up an estimate to the last call made telling me to pick up my car, I was handled with A care. I will definitely refer everyone I know to them for car repair. It was truly a pleasure.
I'm very happy with the service and the fast my truck was fix. Than you.
Great customer service and great work.
The staff was very friendly and professional. I'm sorry I don't have the card with the name of the gentleman who helped me at this time but he was excellent!!! He did everything he said he was going to do, kept me updated of every step and executed the whole service precisely. I would definitely recommend ABRA to friends and family and I will also place them at the top of my list for any future auto body and repair needs for my vehicle.
the manager and staff were genuinely warm and caring. Joe (the mgr) explained the process to me so I would know what to expect. He helped me move my belongings to the rental. My car looks amazing. I really felt comfortable during a bad situation. I definitely would return
It was done faster than I expected.
My car looks brand new after visiting Abra. they even made sure to clean the inside after repairing my door. Joe was great and kept me updated every step of the way!
From good customer service to outstanding work. Everyone was on que, however from a management point of view I saw how everyone had a title and a specific duty. For the sake of morale and skill strenghtening can you cross train your people. ****/wetsander/welder/clerk/ just to build evryones skills up. Other than that just saying it as a management type I was shocked to see this. I belive your supervisor and supervisor hands have enough cross training to know each job. just think about it. Respectfully Adin.
Great job as always to Abra staff.
Very professional and very courteous.
Everyone was very helpful. From the first time I entered the doors to the time I picked up my truck.
Vehicle Make : Mitsubishi
Great job with communication throughout whole process.
I appreciated the text updates regarding the status of my car. I especially appreciated Joe thoroughly explaining to me what was replaced and the steps they took to determine what needed to be replaced. It was also very convenient that Enterprise Car Rental was right next door.
Joe and Zach were great guys and provided excellent customer service. I feel confident that I can come back for any questions or concerns. They were great.
The whole team was very helpful and understanding to my situation. Joe and Zach are truly an asset to the company
The entire staff was friendly and informative on the process. They fixed my car very quickly. I intend on bringing my car back for future repairs if I ever need it.
Is a Very good body shop I recommend
Excellent service. Coming back for sure.
Outstanding work and pleasant experience from the start to finish. That goes a long way with customers and will make longevity for a business.
They did a great job on my car. The best thing about them is the fact they went above and beyond.
Everyone at Abra was so wonderful. They were so helpful and courteous. They did a great job on the car, it looks awesome. I appreciated the update calls to keep me posted, and was finished in the promised time. Joe was so kind and helpful. The kindness of Joe and his staff really made it a place that I would definately recommend to others! That kind of service is rare these days, and so appreciated! Everything was great!
Very friendly and got the job done fast!
Excellent work and customer service, I will be recommending your shop.
ABRA was total satisfaction, Their Customer Service, Their work is exceptionally Awesome! My car looks Great and was done in a professional manner. I'm very satisfied. I will definitely recommend my Family & Friends for service.
Great Service, Everyone was so friendly. Will come back in the future.
ABRA AUTO BODY & GLASS WERE NOTHING BUT PROFESSIONAL AND DID A GREAT JOB ON REPAIRING MY HONDA. WILL RETURN IN FOR FUTURE REPAIRS.
Joe and Zack were super helpful and were open to questions i had rather than acting like know-it-alls (which you find at every other auto body place). Will definitely be taking my car to this abra from now on. Even the young lady at the front was sweet!
Joe and Samantha are amazing! Great customer service!
Awesome place , friendly and helpful !
Abra auto body and glass did an outstanding job on my vehicle. I would recommend this company to a friend. Thanks a bunch.
First rate all around. From email communication to customer service to the repair and paint. I couldn't be happier.
Joe was especially helpful, above and beyond my expectations.
I was impressed that I received call from Joe first thing on Monday morning ready to schedule the repair. Wonderful experience after having a horrible thing happen.
It was a great experience. I recommend people going here. They are very friendly and the job was well done.
I would recommend them to my friends and family. They are very professional.
I was very grateful and happy with their work. Thank you
Customer service was great!
If they see any other scratches other than what they are repairing if they are minor I think you should take cae of it. But other than that they did a very good job.
always satisfactory service !
Joe provided excellent customer service. I am completely satisfied with my service!
Very pleased. It was well done and in a timely manner.
What a great team. Great communication and fast service. Joe and his staff were top notch.
Joe and his staff were great! I would highly recommend this location to any friend and/or family.
Great work. Looks fresh out the assembly line. Compared to the initial damage it was a total transformation. Thank you very much for the great job
Both, John and Sam, were very friendly and courteous, making every step of the process quite eaasy. It was a pleasure to have been serviced by Abra. The phone and email contacts and updates simply added to your good custumer service. I would return to Abra in a heart beat. Thank you.
Great customer service n great work
It looks like everything was done to perfection.
Vehicle Make : Volkswagen
The service was excellent. Joe Milano explained the explained the repair, kept us updated during the process and the team delivered an excellent repair, Thanks.
THIS WAS MY FIRST VISIT TO ABRA ...JOE MILANO WAS PROFESSIONAL AND HELPFUL ..I WILL BE BACK AGAIN FOR ANY OTHER WORK THAT NEEDS TO BE DONE ON MY CAR...THANKS RICH...
A superb job and kudos to Joe Milano .
ABRA did an amazing job with my car again! I appreciate the time and detail that went into making my car look new again. the customer service is excellent!
Perfect service. Joe went WAY above and beyond. Thank you!