Excellent work and communication.
They put in extra effort to make sure I had my car repaired in time to go out of town on an important trip. Very happy with their service.
Awesome job! My car looks beautiful. I highly recommend Abra!!
The entire experience was highly satisfactory. From dropping off my vehicle, to explaining what repairs were needed, to keeping me updated on the status of the repairs, the entire process went quite smoothly. I would highly recommend this facility to others.
Highly recommend this company and location! Mike and team are awesome to do business with.
Mike is great! Very professional and thorough. Always kept in contact with me on the process and completed the job on schedule. Would highly recommend them!
Work was great, team in Elburn IL is wonderful!
Very thorough. They did a great job. Thank you
Great experience! I was given continuous updates on my car’s status and had excellent service.
The “touring” nameplate was not put back on my car.
Finished results looked fantastic - better than new! Mike R. was a pleasure to work with and kept us updated on the progress of the repairs on a routine and consistent basis and was very helping answer any additional question we had concerning the repairs. So pleased with service/repair we had our other car in to have a minor repair on while my car was being worked on (did a great job with that car also and Mike R. was persistent at getting the repair to within the amount we budgeted for). Overall, my wife and I were extremely happy with the outcome of both vehicles we had repaired. Initially, my insurance company insisted that we used ABRA, however, in the future, given the choice, I and my wife will insist on using ABRA for all of our auto repair needs. Great job everyone!
Mike and his team did a fantastic job repairing my vehicle.Looks great.
I appreciated the updates regarding the progress of my repair. My drive home was without any concern about the quality of the repair as the car looked like new and I didn't experience a single issue driving it. Was a pleasure working with everyone especially Mike who was so personable and seemed to truly care about all aspects of the repair. Thank you to all!
Such a positive experience! You guys made the car repairs so easy, easier than having an oil change done. I so appreciate all of the time and effort of your shop to make my car look new again. Your customer service team is fantastic, and I really appreciated how Mike called to let me know the progress of the car several times. Your text message system is also very neat and helpful. Overall, great experience, and should I ever need more work done, I’m coming there. :)
This is the third time I’ve used Abra. The first because my insurance recommended it, the next two time because I know Mike Reinhert will always provide the best customer service. The work done on my vehicles has always been done on schedule with no surprises.
I was given all pertinent information when I dropped my vehicle off for the repairs. Then, throughout the process, I was notified by phone as well as by text as to the progress of the repairs. Everything was done quickly and precisely, and when I picked up my car,it was beautifully cleaned. I was extremely pleased with every aspect of my claim.
Repair made the car look brand new again. Completely clean car inside and out was a nice surprise. Thank you!!
Mike was great to work with. He was very professional, caring, and great communicator!! I will definitely refer your business!! Thank you
Excellent customer service and kept me informed with everything that was happening with my car, insurance and rental car. Repairs were completed on time and my vehicle was spotless.
The team was very accommodating and were able to find a solution quickly to my unforseen transportation issue. Very courteous and professional. Thanks! I have already recommended this shop.