The Elmhurst team was awesome. Car was repaired promptly, ready on time. They were good at setting expectations and keeping me informed. When I picked up my car and the low tire light went on a block away from the shop, I drove back and they checked and filled all of my tires, even though the shop had just closed and the repairs had nothing to do with my tires. It was dark and freezing cold outside. I am so grateful for this above & beyond service by Joe Swantek and his team. Thank you for stellar service!
Seems to b all ok ... I know if I have questions I can always call
My contact at the Elmhurst office was Joe and I was very pleased with his attention to detail and his communication with me regarding the work that was being done on my Dodge Avenger. I would gladly recommend this facility to any of my friends or Associates if the need arises.
Front mat a little dirty but everything else was great
Excellent professional on time and extraordinary job.
I appreciate the personal attention that Joe, Becky, and Vince provided through some of the insurance issues that occurred. Great job!
Everything went smoothly. ABRA staff coordinated my rental so all I had to do was show up and drop-off my car. The staff was friendly and transparent with the work that had to be done. They called throughout the week to keep me informed of the repairs and progress. My car was returned to me good as new (and very clean!)
Doing business with Joe and Vince has been very confusing. We receive calls being told one thing and emails saying something else. Being in an automobile accident Christmas week with prearranged travel plans is difficult enough without extra conflict with insurance regarding pricing for the service and an exact date to pick up. I’m really worried about the outcome of this whole debacle.
Vince did a great job of keeping me informed and the car was in great condition when I picked it up.
Joe is outstanding customer service. None better.
The team went far from my expectation. Now only they repaired my car they also washed clean the entinterior
I would recommend to my friends
EVERYBODY I dealt with was extremely nice and helpful in settling this claim faster than I expected.
Vehicle Make : Volkswagen
Great team with excellent communication system, and above all, job well done.I highly recommend them.
The vehicle was completed ahead of schedule for which I am very thankful! Thanks ABRA!
The repair was excellent and quick. The staff were able to address and reassure all of my concerns. Overall it was a great experience
Great job.great customer service
The quality of the repair is very good. The communication with the customer is prompt.