There’s nothing abra in shorewood Illinois has to improve the customer service
I received from Shawn St Amand was awesome, he was excellent in explaining step by step what my car (2013 Kia Optima ) needed to get done and his daily texts with an update on my car we’re very helpful, I will recommend my family and friends there with a confidence that they will not only get the job done but will do it in a timely manner with the best out come ever.. thanks Shawn for your excellent customer service and thank you abra for providing it as well.. you guys are great
Things were done on time, I was kept in the loop as to what was going on. Car looks great!
Was kept informed about repair process. Excellent work.
You have great employees at this facility....from the entrance door....to the behind the scenes of this business. Nice Job!!!
Thank you so much!! Will definitely refer others to you. Fantastic job.. and very helpful! I so appreciate John and your staff with their knowledge and constant communication. Thanks again!!!:)
Did great job with text updated about my vehicle while it was repaired. It is easy to know how the process will be plus will know when it will be done. Plus, they cleaned and vacuumed inside to make look like it is new!
I’m very satisfied thanks
Vehicle Make : Volkswagen
Car was delivered in perfect condition on time and on budget
I was well informed of the progress to my vehicle; it was nice to not be left in the dark. Thanks for the great work.
Abra was amazing in helping me with my vehicle repairs. I was informed on the progress the entire time. The associate I worked with named John was wonderful in making sure my vehicle and I had everything we needed. Thank you so much.
The team is very professional and performs a job well done.
Everyone was very pleasant,professional, always kept in contact with me so I knew the stasis of my car repairs. When I went in today to pick up my car, the manager on duty went above and beyond his job to ensure that I didn't have to pay for the extra days of my rental,something my insurance company wouldn't do. I would definitely recommend the body shop to my friends. They get a 10 in everything
Excellent service with frequent updates on the ongoing repairs. Would definitely recommend.