My car was repaired by Abra recently. Each worker represented Abra in the best way; everyone was pleasant. Danny went above and beyond to make sure that I had a good experience. He maintained contact with me during the repair, and ensured that the repair was completed timely. I could sense that Danny takes pride in his job. It was a huge relief getting my car repaired at Abra. The customer service and repairs exceeded my expectations. Keep up the good work! Thanks for all your help Danny!
I was updated on the progress of the car repair, the staff are very professional, courteous and helpful. They were very helpful in coordinating with the car rental! I am very satisfied with the repairs. Overall a great experience!
This was the second time you guys have have done repairs on my vehicle , through my in insurance of course and both times the work on the vehicle was outstanding
This team went above and beyond. Upon further inspection of the damage, it was found that more parts were needed which took additional shipping time due to Mazda's inventory. Since I do not have rental coverage, they put me into a rental to make up for the time. The work looks outstanding, just as good as before. Thank you to Florencio and Dan, you guys were great.
The text message updates were uninformative and rather silly. I would have preferred phone calls from actual people.
Thanks for restoring my Impalas finish and cleaning the interior and exterior
Excellent customer service and very friendly and professional personnel. The repair was done quickly and I was kept notified. Thank you.
Courteous, and my car repairs were completed in a timely manner.
Took in my Ford into ABRA for some body work that needed to be done. Mr. Valencia greeted me and helped me with the estimate that needed to be done. He promptly informed me that he had open availability for my car. This was my first time having work done here and I’m glad I brought my business here. My car came out great. Mr. Valencia updated me throughout the process with emails and calls which was great.
Maybe having some pics of the repair showing the progress of the outcomes. It can show what is being done and it can show the customer how their car is looking.
I was extremely impressed with your service. You made the experience very easy and the car looks great! Thank you!
Vehicle Make : Mitsubishi
Excellent customer service, your staff made everything easy and pleasant!
They are very professional and do excellent work.
Danny and florence are the best always take car of my car and service really pleased.
Florencio was excellent from start to finish. The estimate was straightforward and the repair was done expertly and quicker than I expected, and scheduled to make it easy for me.
The Shop kept me updated at all times on the progress of my repairs and finished in a timely period and the results were impeccable. I really appreciated them making the experience as painless as they did.
The assigned service representative(Danny)at the Northriverside,Il location was very very helpful and keep me up to date on status of my vehicle. His status update included a phone call as well as an email! His expertise and professionalism ensured me that I would receive the best quality of service! Thank you Abra and Danny!!!
They were pretty quick in getting the job done, and stayed in communication with me about the status of the work, which I appreciated.