They did everything for me with the insurance and set up my rental. They fixed my car very quickly and it looks great! Bob was very helpful!
Friendly staff, genuinely concerned about issue at hand. In-depth explanation of the options and outcomes. Professional and clean atmosphere. Answered all questions thoroughly and gave updates.
Not only does my car look great it was such a pleasure working with everyone at Abra. The people were extremely friendly and helpful.
Great job, very professional, enjoyed the complete car detail as well as email updates.
We went there because another body shop missed items with adjuster. Kevin and Rob were so very professional and nice. They did an AWESOME job! In the future we will only take our vVehicles to ABRA in Crystal Lake, IL!!!!
Great staff and excellent quality of work.
Great communication from start to finish! Friendly and helpful staff!
Very professional attitude and excellent quality of work.
The status update was a nice service.
I thought the staff was very friendly and kept me informed of the progress being made on my car during the repair process which was very helpful. The service was good and the repair job looks great. Thank you!
Excellent service and follow-up throughout the process. Kevin was outstanding.
Bob and his team did an outstanding job with our car!
So satisfied with the whole experience! The staff was very friendly and professional, explaining the details of how the car would be fixed and how they worked with my insurance. Great job on the repairs, car looks great!!
My visit and service went exceptionally well. The receptionist greeted me with a warm and pleasant greeting and my tech, Kevin Horney did a very detailed observation so much so that I felt secure with the work I'd receive because of his thorough attention to detail.
Very courteous and answered all our questions. We were impressed with their service
Brought my car in for a scratch repair and when I picked it up my inside was cleaned. My mats were all clean and vacuumed as well as my dash cleaned and air freshener was in. Very nice surprise. Staff did a great job of calling and keeping me updated.
Vehicle Make : Volkswagen
Went well from the start to finish & everyone were very nice & knowldgable.
Robert and the crew have great attention to detail. The repair was flawless!!!
To whom it may concern,
All of the staff at ABRA was absolutely cordial and helpful. They answered all of my questions in a manner comprehensible to a person who does not work in that industry.
I am also thankful for the manner in which my car was repaired. The bumper of my white car looks just like the original, brand new!
I had had a stressful work day, but upon seeing my well repaired car, all the stress melted away! I drove away with a huge smile!
I didn't know how nice my car was until I had to drive a rental for 8 days. The shop was close to where I worked so it was easy to drop off and pick up.