It took a week longer then what they said and the check engine light was still on
I love your car painting job which was great.
It was horrible. Disorganized. Had 2 vehicles there. Picked up one and they didn't tell us parts were on back order. Went out and vehicle not repaired. Have to now bring it back for another day and wait for it. 2nd car went in and when we picked up they couldn't find paperwork then refused to release car because they couldn't find insurance check. Had to call insurance to get car. Car had a flat and we had to ask them to place air in it so we could get it home. Hard time with that. Then once we got it home it had small white paint dots on one side. We had to hand wash to get them all off. Still need to bring truck back. If you can handle column dont do insurance work. Would never recommend to anyone.
Always professional and great workmanship.
Abra is amazing. Fast reliable and always goes above and beyond to ease the situation you are in. Best auto shop I've ever used.
Vehicle Make : Mitsubishi
I appreciate the communication throughout the process. I especially had a great experience with Marie. She is helpful, knowledgeable, and personable. She was my go to girl when I had to call the office. It’s nice to deal with pleasant, happy people when dealing with the hassle of a damaged vehicle. The entire staff did a great job.
My car was return with damages twice.
We noticed a spot that was not painted during the repair. Unfortunately we picked up at the car at the close of business day on Friday. Our car was backed in close to another vehicle so we did not inspect repair in daylight until today. This is very disappointing.
Alyson and Duane Beck
The whole experience could not have been any better.
Courtesy and follow up communications
The repairs on my car were not all done and issues with my car that were not present when I dropped the car off or anytime before.
We were very pleased with the repairs done by Abra after our recent hail storm. The car looks good as new. You kept us informed with the repair process and delivered our car on the date promised. It was especially nice that you detailed the inside of our vehicle after the repairs. The car looks great inside and out.
Vehicle Make : Mitsubishi
Danny was great. Lots of follow up and delivered above promise
Quick efficient service - and cleaned car interior to boot. Thanks!
Such great work and so quick. Everyone was so helpful and friendly. A great experience from start to finish! Thank you so much!
I was incredibly impressed with the level of professionalism, transparency, and genuine concern for me and my vehicle. I felt that I was valued, instead of an inconvenience, like I did with one of your competitors. John was especially great, making sure he always explained everything thoroughly, as I don't know much about vehicles or what the process was meant to be. He set my expectations high with his support and help-and he somehow over delivered! He is definitely an ambassador of your brand. When I forgot something in my car, he walked me to my vehicle, made me feel comfortable with the repairs, and even helped carry it out to my car. I felt that I had a partner through what could have been a very stressful time. With all of the updates I received, I truly felt that I made the best possible decision with who to take my business to. I would emphatically recommend Abra, and especially John to all family and friends that may need your services. Thank you for having my back!
You guys were beyond awesome!!!!! Everyone was so friendly, the work was fast but so very well done! Absolutely great!!