I've been completely satisfied with H and V in regards to their customer service and professionalism and the finished product that they deliver I will continue to use them in the future
Love the text notifications and staff was friendly timely and very helpful- would use again(hopefully not need) would recommend to friends!!
the service was beyond my expectations. everyone there was amazing
Every single staff member I interfaced with was genuinely courteous, professional, and respectful. I am very impressed and grateful for my experience with H & V, despite the circumstances of having been in an accident. Thank You H & V Collision.
So happy with how my car turned out!
It's hard to respond to Amber texting while working, but otherwise it was a good experience
Best team ever! You are all extremely professional and are the best at what you do! 5 Stars. 10/10. 100%
Initial contact (forgot his name) that joined the Geico person during initial inspection made me feel like I picked the right shop. I could tell I was in good hands as he looked it over and called out everything that he saw wrong and then reassured me that that was just what he could see and a much further analysis would be done. He met me again when I picked up the truck and gave me the same thourough explanation of what was done. Top notch customer service from him through the whole process. Also, online reviews were a big reason that I picked this location. Will be leaving a 5 stare review online as well. Thank you!
Super easy stream lined process with daily updates. Hassle free and great auto repair as well.
Brendan and his staff wonderful. Very professional and timely. Would recommend them 100%!!!
This is a first class opertain from initial contact to chocolate when picking up the repaired and beautiful vehicle.From receptionist to assessor to mechanics smiles and competence make what might be a stressful experience almost pleasant.
The entire staff is wonderful. John, Brendon, Nicholas, Guy, Amber & Patty are all of the people that I personally dealt with and each of them clearly takes pride in their jobs and makes everything as easy as possible. I would and will recommend H & V Saratoga to anyone and everyone I know.
Top notch automotive Center. From A-to-Z they handled everything like complete professionals. Extremely pleased
I am very satisfied with the whole experience at H&V in Saratoga.Walter my insurance adjuster highly recommended H&V and I am happy that I took his advice. Brendon walked me through the repair process, called and let me know of any changes. Brendon was very knowledgeable! Amber updated me with text messages on where the truck was in the repair process. The process was very professional, the body work is excellent. My neighbor is a State Farm Agent and he recommended 3 bodyshops and H&V was one of them. A coworker hit a deer and H&V did the bodywork and he recommended H&V. I would recommend H&V too!
The car came out amazing thank everyone involved couldn't be more impressed. Also loved the txt feature kept you in the loop with out making a call. I would definitely recommend H & V collision to anyone
John jones was extremely kind and helpful as my car was being repaired. I was very satisfied with your service.
Brenden and Patty were excellent to work with
Professional, responsive, quality service. Excellent!
Loved the texts with updates.
Everyone was absolutely wonderful at H&V. They made the process very easy and I will definitely use them again if ever needed. Loved the text updates daily from Amber.
Everyone did a great job, no issues. Thank-you
Vehicle Make : Volkswagen
My wife enjoyed the experience and everyone was extremely pleasant. She felt safe and trusted her engagement with all employees. I will stop to say thank you when I return from work at the end of the week. I want to see the people who repaired our vehicle after the hit and run.
Everyone was very friendly and helpful. Also had my car finished earlier than expected and kept me up to speed with every step in the process.
Great work and super notifications.
The process and staff were very thorough. While the repair took a long time, I was informed with texts and calls every step of the way. When I dropped off the car and picked up the car, everything was explained to me in great detail. My car looks brand new again.
Car repairs looked great. Looks like brand new. Excellent job, excellent customer service
Thank you. The work came out very nice.
I was completely satisfied with both your personnel and your service. I can not
think of a single thing that you could do better. You can be very proud of the way
you treat your customers and the quality of your service. Thanks so much.
You guys took a bad situation and made the whole ordeal so much easier for our family. Great job
Good take care of customer.
Response quickly when you get questions.
I got report Every day so Don't worry about my car.
Best guarantee after service (lifetime).
Car looked great,like nothing ever happened. Updates during the whole process were nice, so I knew what was happening with the car
You guys are great, I will recommend you shop , job well done and I like the texting keeps you very informed every day . hoping I do not need your services again but if I do I will be back
The work was phenomenal for one but what I appreciated was how H&V showed me that my Dodge was worked on before. When I bought the truck 5 months ago it had a clean carfax bUT with H&V's professionalism showed me where and sure enough I could see it . Only trained professionals would see it thank you for the honesty. HIGHLY RECOMMENDED!
Everyone I dealt with was very responsive, professional and knowledgeable. The communication was excellent. I would like to single out Patty as an outstanding employee.
The work was well done, I was kept informed of all the work and the car was ready on time
The service was excellent.
It was a great job and Guy and the entire staff at Saratoga H&V kept me well informed. I am very pleased by my experience with them.
The car looks great. Could not ask for a better job done. They washed and cleaned it so it looked mint. I could not ask for any better job done than what they did. Awesome job done.
Professional and trust worthy. I will always go to H&V.
From start to finish they were all very professional and helpful they did a great job in my truck looks phenomenal thanks again
The team at H&V was great. They kept me up to date on the progress of my car and made the whole process extremely easy. Communication with the rental company made the repair process seamless.
We were impressed with the added touch of a completely detailed car, including the interior.
It was very nice to have texts updating me on how the repairs were going **** well as when my vehicle would be ready. Job well done
They not ony made excellent repairs to my vehicle they also washed and cleaned the vehicle inside. Great job!!!!!!
I am so pleased that the repairs were performed as expected and within the promised timeframe. The repairs look great. The staff kept me informed of how the repairs were progressing and answered all my questions. Thank you!
Very Professional staff. I was kept informed all along the process and the work done was ahead of the estimate time. I am happy to recommend H@V
Keep up the excellent work!
Vehicle Make : Mitsubishi
Wonderful job as always and quicker than expected.thanks for everything
You guys have fixed our Audi s7 twice and both times she came out looking perfect!! Thanks loads to all of you. Carol Vieira
You did an excellent job on the car repair and the customer service was excellent as well.
The staff at H&V were extremely knowledgeable,helpful, and made the process as easy as possible. I would definitely recommend them to family and friends.
I was very impressed with Brendon Robycks customer service. He instilled trust and confidence from the start of our conversation. I was pleasantly surprized when I picked up my car and it had been cleaned on top of the repair being done fast and on budget. I will be bringing my Tacoma in to fix a scratch and small dent. Brendon is a keeper.
I'm very pleased with the results
Everyone that I talked to, from my first step in the door to picking up my completely repaired vehicle, were extremely nice and courteous. I was so happy with the job that was done by Guy, that I can't say enough how pleased I am with the repair job.
Thank you so very much, Michele W
Very courteous and professional staff. Great communication with me about progress of work and I would definitely return to this company if I ever need body work done on my vehicle again. Also it was a pleasure to deal with such friendly staff , excellent experience all around !
I am so happy with the service I received. The results of the body work surpassed all of my expectations !
Thank you so much for the great job they did and a special thank you to amber for the daily text .
I am very happy with the outcome of my car -
Everyone is very nice at h&v Collision. They get right to work and did a great job as far as I can tell. With the updates I was well aware of what to expect and informed right away and back into my car thanks again
Terrific work and outstanding customer service!!!!!
Amber's help with the whole process was flawless
New car looks better than new.
Well, I don't have any comments, car looks great
after repair... I am very satisfied.
Great job! My truck looked good inside and out. Thanks to Nick for doing such a good job.
The frequent text messages detailing the progress of the repair were very much appreciated.
The accessibility of the employees, and their willingness to explain any concerns I had. Job well done.
John Jones and the H &V shop in Saratoga Springs are incredibly professional and easy to deal with. I would recommend them to anyone!
Bad season, haven't had an accident in 20 years, had one in Feb. that your techs fixed beautifully and then 3 months later weird accident a parked car jumped gear and hit me, your techs once again gave excellent and timely work leaving my car looking pristine and better than before the accident. I highly value and recommend your shop.
Great customer service and updates on repair process
Great job , Great people , would recommend to everyone!
Vehicle Make : Volkswagen
My vehicle looks great! Thank you for a thorough job!
excellent customer service!..staff kept me well informed every step of the way..i woukd like to give a special thanks to Guy. He was very instrumental in returning my car in pristine condition. Guy even cleaned the inside of my car and handled my vehicle as if were his own..he was also very accessible when i had additional quequestions throughout the entire process. I would definitely recommend H & V collision
Very satisfied with the work and how quickly it got completed
There were several delays with my vehicle, and I felt the receptionist staff were rather rude and confusing regarding things that had nothing to do with the direct repair of my car. The actual work was adequate, but the experience was drawn out and overall cumbersome.
I looks the text updates letting me know status saves us all from a phone call. Staff was friendly and professional
Vehicle Make : Volkswagen
Every one was so nice and helpful from beginning to end! Very informative, I had said it wouldn't be necessary for daily updates, but I can honestly say it was great for the updates!! John and Zack thank you so much for all of your help when I picked up my car, I'm very sorry for the inconvenience and that you had to stay late for me!! You all are wonderful! I would recommend H & V to anyone!
work was good and done on time. Friendly service.
My car looked like new when I got it back from repair. That blew my expectations away!!! You could tell that my repair person, Guy, really spent a lot of time and took great care with my vehicle. I will recommend H & V to all my friends.
The service and repair was impeccable. Guy was very professional. I would come back for all my collision needs.
Excellent service. Repair was right on time and quality was excellent.
Communication through text and calls was helpful to keep track of repairs and completion date.
Thanks for a great job as promised
Good workmanship and good customer service
Team was friendly and efficient. Kindness goes a long way when people are stressed out about a damaged vehicle.
Did a great job in the time frame I needed....very pleased with whole experience. Guy was great!
Great people to work with they kept me up dated the whole time I am very satisfied
All staff was helpful and kind
Everyone was friendly, knowledgeable, and efficient! The repair looks flawless! Thanks for a very positive experience!
Vehicle Make : Mini Cooper
All members of your team were professional, friendly and knowledgeable. Top notch.
Timely services and very kind and helpful staff! Thanks!
I was kept informed every day of the status of the repair. Everyone was extremely helpful.
My car was finished even faster than expected. Looks like it did pre accident. Appreciate the service and updates.
Fantastic work,finished ahead of schedule,super nice job of cleaning entire vehicle,inside and outside to original new condition.
Vehicle Make : Volkswagen
Very good work done and very happy with my experience with the H & V team.
Car was perfect!.....and spotless inside! Thank you!!
Very efficient and professional. My repair looks great and the car was returned clean and well repaired. I like the text updates almost daily. Follow up instructions were excellent too. Thanks for the great service to restore my Rogue to its original condition.
The Toyota looks great and was finished ahead of schedule . Great job thank you
Thank you for all you've done by keeping me in the loop. Makes the process a whole lot easier.
Superior service in every way!!
Brendan and the entire staff were the best. Tremendous communication from start to finish. The quality of work was outstanding. I would highly recommend H&V.
Guy was fantastic! Fast service ! Even cleaned my car inside and out
Personal were very professional and polite
BRENDON,PATTY AND AMBER IN SARATOGA ARE GREAT, THEY ALWAYS TAKE GOOD CARE OF US IN A VERY TIMELY MANOR AND KEEP ME INFORMED OF THE THE ENTIRE PROCESS.
YOU guys did a great job thank you very much
All of the employees were very eager to please . From getting the estimate for repairs to getting clarification regarding pick up of my repaired vehicle, I was always kept up to speed on the repair process .
It was a completely pain free process. I was kept abreast of every step. John the manger was awesome! My car looks great!
Great customer service! Friendly staff!
Excellent service from front desk to mmechanics. I am very satisfied and would recommend H&V to anhone in need of their outstanding work
What a great experience, my repair came out good as new and the staff were friendly, communicative, and the work was done ahead
of schedule. Great work! Great staff!
It was done earlier than told, they cleaned the imsode out.
Guy did an amazing job, I will definitely come back
Great service and excellent workmanship.
Brendan and Amber were very thorough and knowledgeable. They made my experience seamless. The text updates were great too.
Thank you for making the process so quick and easy. Everyone was extremely helpful and a pleasure to deal with.
I had nothing but a positive experience having my car repaired at H & V. I received frequent updates on how my car was coming. They notified me as soon as they finished and I was able to pick up my car earlier than anticipated. Everyone was very friendly and helpful. The repair work done on my car was awesome. I would definitely use H & V in the future for work and recommend it to others. I was very happy with everything!
Vehicle Make : Mitsubishi
Everyone in this office is very respectful, honest, trustworthy, and they know how to fix a car!!! I especially like that throughout the day they text me and call me to let me know what's going on. I will always use them and I will send my friends and family to them. Thank you
Very professional and knowledgeable team!!
Service was excellent. The updates on the vehicle status were excellent.
Good people. Good communication. Everything looks great
Very professional,curteous,helpful,and they went out of their way to help me out.
The staff was very friendly and helpful. I appreciated their patience with me as this was my first time needing repairs from an accident and had a lot of questions. I am very happy with the repairs, the car looks great and so clean too! Thank you!
Appreciate your commitment to getting the job done right & keeping me up to date with job status
The entire team went above and beyond to make my experience a pleasant one. I would high recommend them to anyone, and will only use them for my future business
Vehicle Make : Mitsubishi
They had my car done in 2 days.looks awesome
Great customer service and great job on repairs
You guys are awesome. Will recommend you all to everyone I know for auto body repair.
Very prompt and professional, couldn't be happier!
Excellent service..was treated awesome.Quick service & the repair was just perfect.Thank you.
Thank you! Repairs were great, service was great. We always have a good experience here.
From start to finish everything was top notch.
Exceeded my expectations 100%.
Great service nice people
I was very impressed until I was told that I had to pay approx. 800 for a rental car, that you had assured me was approved by the Insurance company. I was not going to rent a car until your employee convinced me that is was checked on and there was an approval, so why not get one.
Top notch communication, service and attention to detail
Feel free to use for testimonials if needed
H&V didn't amazing job fixing up my car
Everyone was wonderful to deal with and the work was impeccable!
John, Brandon and Amber were great! All around excellent job on the repairs. They also made the entire process extremely painless, from the initial visit, to setting up a rental, to picking up the vehicle. Just a truly outstanding job all the way around!
Job well done. Thank you.
You guys are AWESOME!! Gorgeous job, and done 4 days early!
excellent job all around your technician did a great job also Brendon kept me well posted at all times on the progress keep up the good work
Vehicle Make : Volkswagen
Thanks guys for a job well done! It's like you can turn back time and make damage a thing of the past. The car was clean, inside and out, and communication was clear and consistent throughout the repair. I will definitely recommend to anyone in need of a body shop. Thanks!
I was very happy with the work done to my car and loved the cleaning they did. Made me feel like I was getting a brand new car and the accident never happened. Keep up the great work!
Very pleased from beginning to end.
Everyone was great I would definitely recommend you thank you for everything
Very happy with workmanship the car looks like new will use you again if needed.
Saratoga springs crew is by far the most professional and compassionate people I have ever met.the work on the car was only 3/4 of how awesome you all are!
The paint over the repair looks choppy, the added adhesive vinyl, in front of the Lower rear wheel well looks awkward - are they supposed to be there? The rear light cover that was replaced doesn't appear to be equally fitted as the right side is smooth and lined up with the same gap distance, lastly the marks behind the replaced rear bulb cover has those blemished areas (they may be something that can be cleaned off, I'm not sure... Other than that I didn't have any further time to investigate.
Amber and John were excellent to work with and the repairs were perfect.
I was kept up to date as to the status of my vehicle & the staff could not have been nicer. The best experience I think I have ever had with a car repair. Thank you :)
Good costumer service
Meet time frame very well
Repair price was expensive
Extremely great customer service, made the whole experience enjoyable!
I am extremely happy with the work that was done on my car. Not only did my car come back to me repaired, it came back to me in better condition than when I had left it. It had been both vacuumed and cleaned and it felt like new to me. I especially appreciated the updates and the ongoing communication provided while the service was being done. They gave me a date as to when the repairs would be done and that date never changed. I had my car back on the date they said I would. Very impressive! The staff that I dealt with were all professional, courteous, and friendly. I believe it was the best service I have ever received from an establishment. Thank you so much!
H &V in Saratoga, under promised and way over delivered!!
I am super satisfied with the work and most of all, all the people there.
I was treated like an old freind, and I got the special treatment!
I will be recommending everyone I can to them!
Guy and his group we're AWESOME!!
Everyone was friendly, very informative and helpful. Made the process with the insurance company painless. My car looks great. I would recommend!
Me Robyck was very professional and helpful with the process of getting my car fixed!
Friendly and reliable service. My car was cleaner coming out of service than going in. Thank you for everything!
We really appreciate the attention that we received throughout the entire process, from Patty's guidance in the beginning thru Guy's explanations and photos, thru Amber's continuous updates, and thru the final delivery talk with John. THANKS!!
Great service in all regards
The manager and secretary went far and beyond of duty to please me and they did Thank you. Well job done!
Perfect service. Updates were great. Car was delivered before deadline and it looked brand new, inside and out. From the moment I walked in I was greated and treated wonderfully. Very organized. I will be recommending your services.
The Team at H and V did a great job on my repairs needed!!!! I am very satisfied!
All the work was done on time and all the updates were nice.
Thanks for a contentious job well done.
Excellent service! Knowledgeable and helpful staff. Will highly recommend to anyone needing collision repair!!
Great work and excellent customer service. Loved the text updates. It was easy to keep up with my vehicle.
Fast service...kept in contact with me throughout the repair process...answers any questions, promptly. Job well done.
Brendan was outstanding. Great communication and service. Very pleased with the repairs. Geico rep was phenomenal!
My entire experience with H & V was excellent from start to finish. The level of customer service I received is better that I've experienced in many years. Amber and John were outstanding. My thanks to all who may have worked on my vehicle and showed such thoughtfullness.
Very professional! Amber, at the front desk, did a great job communicating via email on the status of the vehicle. Guy was very professional, answering all my detailed questions and showing me the vehicle while it was at the alignment station. Very pleased that the job was done ahead of the committed schedule. Speaking of the vehicle, it looks great and drives great! Awesome work H&V!
Great work and great customer service
My car looks beautiful, inside and out!!!! Your people are friendly and warm and explained everything with great detail from beginning to end. If we ever need repairs to any of our cars we will be taking them to H & V Collision.
Everyone I spoke to were extremely friendly and helpful.
Always professional and always incredibly well repaired!
Repair done promptly
Kept in the loop about progress of repair
Very pleased with the service received. I would highly recommend.
H&V did a fantastic job. Great customer service, good communication. Not only did they fix my car well, they returned it cleaner than its been in awhile. Thank you Amber, Brendan and John!!!
The repair made the car "like new". The car was cleaner than when we bought it! Many thanks for a job well done! :-)
Always had status updates on the current repairs
You all did a fantastic job I am impressed with the cleanliness of the car when I got it back. You all went above and beyond what you had to do.
The car looks very well done it looks like new. I just hope the paint hold on and I don't have to bother again. I apreciate your staff service they were excellent in they service to me,all of them. I just hope next time won't take that long(2 wweks) Thank U!!.Greater stsff!
The car was finished in 1 day, and the work was excellent. Everyone was extremely polite and everything was fully explained in detail. The entire car looks great and the whole process was easier than ever thought. On a scale of 1 to 10, I rate H&V 50!
I appreciated being kept up on the progress of the repair work and completely satisfied with the outcome of the work. Thank you
The communication via emails and phone calls was amazing. I have never worked with anyone who has this practice and it was great. Brandon was super to work with, was on top of everything and was quick to communicate as the work was being done. The staff who performed the repairs are knowledgeable and put out a finished product that is like new. I would not hesitate to recommend H&V to anyone. My thanks and appreciation for a job well done.
Organized and Very professional process from start to finish.
It couldn't have been easier. Great service
I would highly recommend them. Kept us informed throughout the whole process. Everyone was just wondering.
Outstanding experience from start to finish
Very impressed I incountered 5 different associates and everyone was very professional
Excellent service. The staff was helpful and friendly. They made this stressful time a stress free experience. It was very convenient having GEICO. H&v and Enterprise in one location. I would highly recommend H&V Collision Center to my friends!
My Experience was great thank you
The whole process went smoothly from start to finish. The car looks great and the staff was very helpful. Brendan and the rest of the staff did a great job keeping me informed of the repair process and any necessary adjustments to the estimate.