Amazing from office and work done to perfection
Vehicle Make : Volkswagen
Excellent work and good customer service.
Despite supply chain issues, it was done quickly and professionally. Looks brand new
Window was left down, interior wet, many trim clips not installed
When you call I will explain. I have a lot of issues.
Bumper isn’t lined up correctly on drivers side and caps on from of bumper are not flush. Brought it back to schedule an appointment to fix the bad repair. Pictures were taken but there has been no additional action taken to correct the bad repair in over a week.
We were very pleased with the work performed on our car. Excellent job.
Staff was friendly and helpful. The job done was fantastic. Thanks again - you’ve gained customers for life (although we hope we don’t need your services that often ????????????)
you guys ****. i'm furious. i've picked up my truck from you twice now and i just had it towed again. hopefully third time lucky charm. I"m going to light you up on YELP
Vehicle was repaired to my complete satisfaction. Issue was the delay in completing the repairs. I was told 3-4 days and it took 7 to complete (some due to damaged replacement part which had to be re-ordered.) While the staff was very courteous, I would have preferred being contacted about the delay vice having to call daily for status.
The crew that completed the paint blend on the body work, did an amazing job! It looks absolutely seamless.
I have had 2 Vehicles fixed with you and both time Wendy has been my point of contact both times and she has been outstanding both times. She kept me updated on my repairs and was very knowable about everything every step of way. Thank You So much Wendy
Still talking to Wendy about it. You need to fix the windshield side garnish plastic pieces. Then the hood latch and engine cover.
My second visit to Jerry’s collision center and once again the work was done flawlessly. Very professional people and great quality work at reasonable price.
The work was completed perfectly. Really appreciated how clean the car was when we picked it up. Nice touch!
I’ve communicated this already to Wendy and team at the shop. But here it is anyway for whatever it’s worth. There is a noise a squeaking a rattling noise from the rear wheel which was damage in the accident and repaired by the collision center. This was noticeable almost immediately when driving it I took it to Jerry’s and they said they could hear it as soon as I drove it off the lot I could hear it I’m happy to take someone on a test drive so they can hear the noise to I don’t want to have a mechanical failure or other problem in the future so I’d like to get this corrected as soon as possible. Thank you
2nd survey I've answered; Wendy was OUTSTANDING with amazing communications throughout. The work that was completed was high quality, but 4 items still need to be replaced or fixed or completed.
Excellent service and workmanship. You were recommended by USAA and
I conveyed to them my complete satisfaction. Special kudos to Madison for
very special service.