Really appreciate how we were kept informed on the progress of the car being fixed. They were very nice to work with. I would definitely recommend them.
Great work and wonderful service. Robert is honest and knowledgeable. Christina is sweet and helpful. The work was done. Their work was very good and was done the day they promised it would be. Thanks!!
thank you for your excellent customer service. we are very satisfied customers!
My car looks and drives like a dream. Thank you so much.
My car looked perfect - loved that they cleaned it - very nice
Awesome work very Clean work on the pain job and repairing !!!!!Very Reliable!!!!
Robert gave me regular updates in the repair process and explained everything very well.
Excellent service by very friendly staff.Job was done on time and within budget! Thank you, Denis OSullivan.
Exelente service and beautiful job????????.
Not only did the repair look great they were very responsive when we had a noise issue after leaving. Everyone we dealt with was pleasant and professional.
Cristina is the homie. And I like how u keep me updated. Good lookin out my niggs.
Repairs are beautiful and the service and friendly staff helped make my experience great. My car looks like new...!
Amazing customer service. They were down to earth and they are special people. They truthful and honest I won't stop to recommend them. Starter my family friends and my work at Kaiser Permanent.
Nice friendly team. They met every goal. I would use them again.
I had a good experience with this shop
The personnel was professional and attentive
You truly are what I call professionalism in all common sense. Your Auto Shop sure does deserve more than 5 solid Gold Stars, Thank you for understand our situation ,caring ,handling and fixing our problems along with the car.. Yes we are completely satisfied with Fix Auto Gilroy. Thank you for your business and services. ..Mr Orozco & Mrs Martinez
Thanks Robert you were super nice and helpful! Thanks fix auto!
Excellent job and customer service
The repair took about 5 business days longer than expected and I had to call the day before it was scheduled to be done to find out it would require another several days. If this was known, I should have been contacted proactively. Once picked up, there were two issues identified: wrong rim and seal that fell off (was on a part of the car that wasn't repaired but given all the parts being removed I attribute this to that). We have to take it back now to have these items fixed.
Fix auto did a fine job of repairing my Mazda. Communication was pretty good and the quality of work seems to be great.
They put after market parts when we originally had original Toyota parts, very disappointed!
Will was a delight to work with in Gilroy, CA!
I loved every step! I wish everything could be this pleasant and easy.
Will did an amazing job taking care of my car. He answered all my questions and helped with the insurance confusions we had. Everyone did an amazing job handling everything and made the processes so easy for me. I would recommend them any day to anyone. Thank you again for all your hard work!
was kept in the loop and when the tech realized it was going to take longer he notified me right away . Good people Thank you
Very friendly and helpful.
I appreciated the helpfulness of the staff and the quality of the work. I do have a turn signal (on the 1 year old car) is now blinking rapidly.
Really pleasant experience. Liked the text updates and phone follow up as well. And the interior of my car was beautifully cleaned for me as well.
Very pleasant staff, no surprises and kept me updated on status.
Vehicle Make : Mini Cooper
Wil was absolutely amazing, professional, with a light side to keep the stress level of the accident at a lower level. Christina either seems overworked or less than interrested in her position. I guess over worked, however, at drop off, I asked to show her an unrelated dent and she said she didn't have time and I would need to schedule another appointment. So, this is why I'm not 100% satisfied. The work completed looks great, but there was a small dent in the same area that wasn't fixed. Also, on the passenger side of the roof area, there is an approximate 2 inch scratch, that wasn't there when I brought the car in for repairs. I pointed this out and i don't feel it was resolved. I took my car home 2-3 days later than expected with a new scratch on it. For the right back barn door, the tailgate strut wasn't replaced. Wil said he can order and for me. And that is fine, I can return when that comes in. So, thank you to Wil for your future follow up. I was mostly set back from Christina coming across at her first impression a little "bothered". But I'm sure we have all had our tough days at work. And I don't like my new scratch. All the same, I even recommended my neighbor to utilize fix auto for his accident. He's already been in for a quote. Thanks to the guys in the shop for their hard work (even with a mystery scratch) their hard work needs to be recognized.
You did not stand by your estimate. The final bill was double your estimate.
Very good communication and service
Would have been completely satisfied, but job wasn't done. Would have been better waiting a day or two instead of having to go back. Other than that, the service & quality of work are pretty good!
I liked the radio station. Oh and the employees were nice and detailed every step so I wasn't out of the loop. Good service!
The service was incredible! Everyone who helped me were all very nice at this auto shop! I will definitely recommend this auto shop to my friends and family. Keep doing a wonderful job like you have all been doing thus far!
Third time that I used FIX Gilroy. Very satisfied with quality of work and estimate/schedule adderance. I like the way you kept me informed on the work popgress. I will definitely recommend FIX for body repair.
I do understand you did not have the the proper time to fix my car.
Job well done. Quality work
Great job. Quality work. Good experience.
We'll done. Very satisfied.
Everyone at fix auto was completely professional and so nice! The experience with you was A-1! Thank you and I will highly refer you. Kim Nevitt
Your company has the best customer service! I would high recommend Fix Auto to anyone in need of auto repair. My car looks incredible! Thank you!!
Great service including a ride to the rental car agency.
Thanks Will at Fix Auto
Vehicle Make : Volkswagen
Great communication and car looked like new!
Fix auto went out of its way to support my schedule.
I have to say this is the best I have got to for repair .I will go again for sure .You can count on referral from me
Great job. Very fast turn around- appreciated!
Great job on the body work. Only issue is my rims came back lolls to almost be rusted or coated with something I can't get off
thank you for keeping us updated so consistently via email and phone calls.
Steve was always willing to explain what was happening. He made the experience most pleasant.
Very good service and updates.
Work was on schedule and professionally done. Staff was courteous and professional
The repair process including the rental car went smoothly.
Everyone was courteous, helpful and 100% professional. Job finished on time and the car looks great! I received frequent updates on progress of repara which I found very helpful. You exceeded my expectations.
A relatively small repair took over 3 days and I didn't get my car back when promised
The whole team at Fix is awesome!
Timely updates we're great.friendly service. Delivered when promised.
Will was great to work and my FJ Cruiser looks amazing!!
Iam completely satisfied and will recomend Fix it to anybody Thank You Very Much
The few times I have been there have been great experiences. Will is very kind and helpful and always keeps me posted on the status of my vehicle. Very impressed with them
Great job but took a couple of days longer than expected to complete
Will was great. When I first came into the shop he went through the process and warned me that it could take longer with getting the parts since it was a 2014 vehicle. And yes the hood was delayed. The car looks great!! Glad to have it home!!
Will gave excellent customer service.
Your employee Wil Hippolyte was very helpful. He clearly explained the process of getting our van repaired including working with our insurance company. Thanks Wil for getting us back on the road with minimum hassle.
The gentleman that helped me was efficient and very professional.
I was very pleased & happy when I picked my car up today the job was well done looked great my car shined&sparkled I was so happy in my car driving it again thank you fix auto gilroy job well done!!!
Outstanding job, outstanding service! Thank you!
Very professional, great communication regarding status of car, better than new.
Vehicle Make : Land Rover
Definitely professional and very friendly. It's nice to know I can drop off my car and trust your shop to take good care of it. Thanks so much for another great job! I will always come back and recommend Fix Auto to friends and family.
I was extremely satisfied with my service. Especially personalized attention I received from Will .
Work was done timely and Fix Auto was proactive in keeping costs to a minimum.
Great repair job, looks perfect! Thanks-
Great attention to detail!
You guys rock!
Thank you :)
Great communication, great service and most importantly great work! The car looks like new!
They did an excellent job, the updates were great, the staff was friendly and very helpful.
Excellent work and service above and beyond my expectations!
Steve and company at fix auto gilroy were excellent. They took care of me all the way and made the process painless
Your service was great. I'll leave a good review on Yelp as well.
Thank you everyone at Fix Auto in Gilroy. You all were very kind, professional, and did an amazing job on my truck. I'll make sure to send people your way if they need body work done to there vehicle. Sincerly, Shawn Shetley
Great follow thru on the job.
Outstanding customer service, friendly and responsive. Great communication via text messaging. Thank you!
Very professional and efficient. Great experience!
it was a hassle free experience, they even called the rental company for me.
Fix auto did a fantastic job on the repairs to our 2012 toyota sequoia. Fix auto completed the job in a timely manner and kept us up to date on the status of our vehicle. Sergio was exceptional to work with!
Vehicle Make : Land Rover
Thank you for such wonderful experience and doing a fabulous job on my Land Rover! I really liked how you kept me updated via phone and text. My vehicle came out perfect and am extremely grateful to Fix Auto. I will definitely recommend your business to all my family and friends. Thanks again for taking such good care of me and my Rover!
The guys were so friendly and thorough. I will recommend to my friends and family.