Great experience. Only issue I had was the lady at the front desk isn’t a welcoming person. She was a bit cold. Other than that it was great
The staff there are amazing!!! Very friendly and helpful!!! Would definitely go again!!! Highly recommended!!!
Great customer service ! Thanks to Karen, Robin and Bruce .. very impressed with quality of job.
I’ll be coming back for future body work I need. Both vehicles need it, so it’ll happen.
Great job of matching six year old paint. Staff was very helpful, courteous and professional. Job was completed ahead of promised time.6
Job well done if I have any problems I'll call. Thank you so much for keeping in the know every step of the way????
Great work and customer service
While picking up car, i noticed two spots on exterior that had to be buffed to clean up the outside. Also assumed from hood would be fully repaired and some paint chips remained and were clear coated over. Then I noticed on drive home the interior sunroom area lining was dirty from workers replacing sunroof glass. Gallon bottle of antifreeze is missing from back floor board. Other than that interior was definitely cleaned along with wheels as though someone out effort into making it look nice. I have received no call after pickup on Saturday and I left these remarks with lady I picked up car from.
Thank you for professional and prompt service!
The communication is awesome and Karen is very professional, knowledgeable,and friendly.
Communication was great throughout the process. Quick and on time. I've used them multiple times and will return if needed.
Great service and prompt communication.
It was the very fist time I experienced such a smooth transition from drop off to pick up and the speed in which everything took place was awesome. This was my 3rd auto accident since December 2017, so unfortunately have much to compare you to.
The work looks wonderful and the functionality has been restored in my Subaru. I love the great customer service and the test and open communication update on my car repair. This is the best experience I have ever had with any auto body shop. I would highly recommend Abra Auto Body Repair to everyone. Thank you for making life's mishaps into a positive experience. Great Job!
Very curtious and friendly. My vehicle looked great and was repaired ahead of schedule. Thanks for going the extra mile.
When I picked up my car it had glue around the repair. Surprised no one noticed that. Some of my belongings were on the floorboard and there were scuff marks on the threshold. I did not feel like my business was appreciated. And when I expressed my concerns no one seemed interested nor apologized. I don't think I expected too much. Just common courtesy and attention to detail.
Great work and got it done fast. People there are very helpful
The ABRA team was very professional and kept me informed and involved throughout the entire process. Robin, Jeff and Bruce were great and I would definitely recommend anyone needing auto body work done to pay them a visit.
Vehicle Make : Volkswagen
Noticed that there was a scratch on bottom panel we thought it was only dirt but it was paint scratched not there before.
Fantastic manager at concord parkway facility!