Abra in Concord, NC did a fantastic job with my car. My car is my baby. I have never so much as hit a curb with it, so when someone’s kayak came off their truck and ended up hitting the front of my car I was devastated. I was very nervous about finding a quality place I could trust to do the repairs(especially as my Camaro is bright green with black stripes so not your everyday car/color), and I can say that I am 100% satisfied with the work that Abra did. You can’t even tell there was ever any damage. It looks good as new.
From the moment I selected this location and received the initial contact everything has been wonderful. The reservation person scheduled me quickly and she was so pleasant. When I arrived the staff had all the paperwork ready and made dropping off my car hassle free. I was kept informed of the status (loved the humorous text message from my car). Picking up my car was great. Was able to leave the rental there and my car looked great with the repair and the outside detailing. I am a very happy customer.
Bruce Nalewajk did an amazing job helping me from being to end! Communication was daily and the car looks outstanding!
Thank you for wonderful service.
John was very pleasant to work with.
Abra was speedy and knowledgeable about what was needed.
My car looks great. Staff was very friendly and kind. Work done quickly. Thank you!
Jeff & Bruce were very helpful. A job well done!
I was told I would be kept up to date on repairs. I had one text. I had to call to know what was going on. I don’t mind calling but I wouldn’t tell people you were going to keep them up to date. Thank you.
Your job performance and personal performance was outstanding. Job well done.on all levels.
They did a better paint matching job than Hyundai did between the bumper and the car.
Very satisfied with the entire process from talking to the front office staff to the return of my vehicle. I hope not to have another collision but if it should happen, I will most certainly go back to abra. Sincerely, extremely happy customer.
Friendly, fast, and great work.
I was very impressed with the quality of work & professionalism. I hope I don't have to use you again but I will definitely recommend you to my friends if any of them are ever in need.
Thank you for taking such good care of me & my KIA
Jon was great keeping me updated & loved the text messages also. Thanks for taking care of Sasha Pearl I appreciate the service we both got.
I have been a customer for years and will continue as you always do an excellent job
Very courteous, professional and kept me informed of progress daily. I am very satisfied with the work that was done!
Everyone I encountered was delightful to work with in the repair of my vehicle
I would definitely recommend Abra and in particular this location
Excellent customer service and fabulous job. I can’t say enough about the Concord location of Abra Auto!
They were very polite and friendly. They were professional and responded quickly to whatever I needed. Thank you so much!
A great bunch of people and Mr John McHale was on top of things to the finish. Thank you, everyone at abra.
Please reward your staff for all they do for you.