It was the very fist time I experienced such a smooth transition from drop off to pick up and the speed in which everything took place was awesome. This was my 3rd auto accident since December 2017, so unfortunately have much to compare you to.
The work looks wonderful and the functionality has been restored in my Subaru. I love the great customer service and the test and open communication update on my car repair. This is the best experience I have ever had with any auto body shop. I would highly recommend Abra Auto Body Repair to everyone. Thank you for making life's mishaps into a positive experience. Great Job!
Very curtious and friendly. My vehicle looked great and was repaired ahead of schedule. Thanks for going the extra mile.
When I picked up my car it had glue around the repair. Surprised no one noticed that. Some of my belongings were on the floorboard and there were scuff marks on the threshold. I did not feel like my business was appreciated. And when I expressed my concerns no one seemed interested nor apologized. I don't think I expected too much. Just common courtesy and attention to detail.
Great work and got it done fast. People there are very helpful
The ABRA team was very professional and kept me informed and involved throughout the entire process. Robin, Jeff and Bruce were great and I would definitely recommend anyone needing auto body work done to pay them a visit.
Vehicle Make : Volkswagen
Noticed that there was a scratch on bottom panel we thought it was only dirt but it was paint scratched not there before.
Fantastic manager at concord parkway facility!
Thanks for the great work!
Great communication regarding status of repairs. Excellent customer service from every person I spoke to
Worst car repair ever. Had to demand my money back on wheel bearings that had to be replaced by another car repair 3 weeks later. Hood rattled the car, one electrical relay doesn’t work, alignment is off. Thinking of suing
I truly appreciated all the text notification on how my Jeep
Was coming along & was impressed by how fast
The work was done. Great Job!
The staff was excellent especially Ns.Karen
Vehicle Make : Mercedes Benz
Karen was wonderful to work with
Thank you for dropping off the car, that helped alot
All was well. Landon was great and patient
Kept me informed through each step of the way during repair process. Personnel were very curtious.