I was very satisfied with there work. They keep me up to date with all aspects of the repair. I would recommend them to anyone everyone. Best service I have ever had.
They took great care of me kept me updated on my car every step was documented on the parts paint and a time line for completion. Even during pickup they cared about making sure my car was right. Thank you guys and ladies for your commitment too great quality service
Done a beautiful job thanks so much
Great service, excellent work done.
The staff that worked with me were wonderful. They were friendly respectful and helpful.
I was kept informed throughout the entire process. Awesome job on the vehicle repair.
Very professional and helpful.
My only negative experience was the text saying my car is ready and it wasn't. & Redo on a smudged paint spot. They made it right & all is well. Change or educate your customers on the final text issue
Thank you for the best service with no problems. I will back again.
Job was well done and the team went the extra mile so I could pick up my vehicle after work instead of early the next morning. They haven’t put the pin stripe back on yet because they wanted the paint to be drier but they said they would send someone out to do that soon. The only thing that was somewhat of an issue for me was that I was quoted a 5 business day turn-around but it took 7 business days. (Dropped off early Wednesday morning and picked up Thursday after work the following week) Not that big of a deal but it could’ve been had my trip to DC not gotten postponed. Thanks!! Overall good experience...friendly people and it’s clear they want to do right by their customers.
The repairs look great and y'all made the process seamless!
I would recommend to any of my friends family to do work on their vehicles. Thanks
Awesome service and awesome repair work. Will definitely use them again if/when the need arises.
Car was not repaired correctly
The receptionist was curt and accusatory when I came to pick up my vehicle. I realize there was an error in my automated text, but the way she spoke to me wasn’t necessary and deters me from wanting to come back. Though the work performed on my vehicle was exemplary! Kudos to those who “do” their job. A little coaching on customer service is needed for the main receptionist. Sad thing is I think it’s the same woman who’s been there for years. Not optimistic about change.
Great job !!!! I would come back for other repars
I THANK all the Abra team from Belmont N.C.
I'm very pleased and satisfied with the repairs of my CRV.
A very special thanks to Fron Desk customer services. Mrs. SHAYNE. She is a very nice, sweet And excellent. I will recommend my friends to Abra.
Abra is a very nice and efficient place.