Explanation about repairs, timeframes, and the courtesy that was offered each time I came to face to face with Lynn or another representative or affiliate of Abra, was an experience to behold. If every business would model their customer service after yours, everyone would be walking around with smiles and feeling great about themselves and life. Keep up the extraordinary and forgotten people/customer service. Thank you. You all were GREAT.
PS: It takes a lot to impress me and I have been told I don't give enough compliments. This one is sincere.
Best auto body shop I've been to. It's great the enterprise is connected and i like how they keep in touch with the text messages about what's going on. Excellent service thank you.
The manager and team kept me up to date on the repairs of my car. This was my first accident ever and it's kind of scary. But the sandy Abra team gave me a Te most wonder experience. The repairs were done well. I am pleased to have had my car serviced by them!
Everyone at the shop was wonderful! I will recommend Abra Auto Body in the future.
Everything was great except for the front receptionist. I was a few minutes late for an early morning appointment, and I understand that it may not have been possible to be attended to. Rather than even checking to see if I could be accommodated, Claudia, feeling the power of her position, belligerently insisted that I need to reschedule. I had already had to schedule my appointment two weeks in advance, and drive clear across the valley.
Once I got past Claudia, the experience was stellar.
Vehicle Make : Volkswagen
My car looks perfect and everyone was really professional and helpful.
Vehicle Make : Volkswagen
Good work. Thank you
Great work. Very professional business. I like your work, people, and operation. I have had work done before and I always recommend you.keep up the great work! Thank you!
Thank you for completing the repairs on our Outback quickly and competently. Abra was a friendly shop to deal with.
Angie kept me well informed of the progress. Because the repairs were not completed on the timeline quoted, Angie covered the cost of the rental car. Dawn stayed late to allow me to pick up my car after hours. I am very satisfied with the service and the staff. I would recommend this location!
I was continually kept in the loop concerning the status and progress of car repairs. Very satisfied and pleased with the work performed and customer service received.
Thanks for a good job. Looks great a perfect 10 !
They are very friendly and efficient. Their customer service is superb!
Fast, friendly service. Bart kept me updated well on the status of my car. I would use these guys again.
Very pleased with the work and my technician.
My repair was completed 8 days early, looks great, and they even shined my tires and wheels. I am totally blown away.
Everything was done quickly and professionally. I will probably come back next time I need help. Thank you.