Professional work, professional coustomer service
Donna & Mark was great.. They have tried to make it a great experience but between there workers and BMW workers. It has been the worst experience ever, I was Suppose to get my car back on 9/6/18 I didn’t get my car back until 9/28/18. Instead of Mark trying to get it resolved after the fact. I had to drop my car back off again on 10/03/18 for the sealtbelt restraint light and the camera that reflects speed hand is not working. At this point in a very dissatisfied customer.
Friendly people, quality service in a timely manner
Outstanding work this is my third time they have done repairs on my vehicles.
The Manager and staff at Abra, Horn Lake are outstanding!
Everything was done great
I was kept in formed each day of the progress of my vehicle's repairs. Your team is very friendly and professional.
The Horn Lake Abra team was always welcoming... After the estimate, when I returned to order the part a few days later, it as as if they knew exactly who I was and what I needed. They made the process very easy and they were very accommodating
The repairs were flawless & perfect. I couldn’t believe how great the results looked. Thank you Abra.
Vehicle Make : Mercedes Benz
The bumper looks great but you put an old part on the lower bumper. The black lower part of the bumper is old and white looking when it should be black and fresh looking.
Love the work performed on my vehicle!!! I’m very thrilled to see it’s like nothing ever happened!!
Communication was excellent customer service was exceptional. The technician did leave some type of glue residue however I’m very satisfied.
I am a FULLY SATISFIED customer!!! I was informed throughout the whole process of my vehicle. The staff are professional & showed so much enthusiastic in there job. I give this auto body shop 5 stars!!! Thank you guys????????????
I love the regular updates and fast service.
They kept In touch with me and advised me what was happening in the repair of my car plus I was able to talk to personal about when to bring my car in to get my car repaired