David R.
Vehicle Make : Cadillac
Beautiful job. Thanks much
Eric H.
Vehicle Make : Mazda
the web link provide seemed set up for continues updates yet it was not. it incorrectly showed the car being ready for pick up twice and was only updated after a phone call to confirm. This lead to me rescheduling two of my customers to make arrangements for the pick up.
John A.
Vehicle Make : Lexus
Repair looks great! Nice job...
David T.
Vehicle Make : BMW
All went well....
Gretchen B.
Vehicle Make : Lincoln
Mike’s Body Shop had great service from the girls at the front desk to Brian who kept me informed all along the way. It was a pleasure working with everyone and my car looks great. A++ to the entire team. Gretchen B
I like the frequent email/text update.
David D.
Vehicle Make : Toyota
Car looks great. Service was awesome. Really appreciated the texts and phone call updates.
John S.
Vehicle Make : BMW
The reception team was friendly and knowledgeable. I'd say the same for Rick as well. The estimate process was quick and accurate, the actual repairs came in on time and budget and looked great. Your coordination with Enterprise made getting a rental car very easy as well.
John V.
Vehicle Make : Dodge
Great customer service. I really like the frequent emails with progress updates.
Amazing quality work. Just like new.
Not my first experience with MIke’s..... always positive.
Thanks you very much!
Rose K.
Vehicle Make : Lexus
To my knowledge my thought were your team did a great job I am completely satisfied with the repair experience. I will pass along the good experience I get from Mike's Auto Body shop. Thank you
Richard J.
Vehicle Make : GMC
All the staff were extremely professional and work was impeccable!
Chun H.
Vehicle Make : Lexus
Customer service was great. Really like the progress update on the repair.
Thanks,
Allan S.
Vehicle Make : Honda
Stephanie was great. She provided great customer service and communicated with me along the way. I was poor in getting back to her but she maintained a professional and attentive attitude. She is awesome. The work done on my car is great. But let’s face it, people remember and come back for the customer service.
Tilahun.martha Amare,natnael.
Vehicle Make : Toyota
Courteous, professional, and exceptional communication and update on the status of the repair.
Kyle K.
Vehicle Make : Toyota
the repair was remarkable. car looked like it was brand new! however, we were not completely satisfied because the initial estimates of cost and turn around time were off. final cost estimate was almost 4 times the initial estimate. also car wasn’t ready on the initial delivery date. delivery was delayed twice. no need to contact us, we understand more damage was found as the work progressed. other than the timing and underestimation, we’re very satisfied with the meticulous and skillful work.
Daniel C.
Vehicle Make : GMC
Everything was great! All points of service were top notch. The only thing I would add is to please tell customers they have to stay for the initial estimate. I thought I could drop my car off while they estimated the damage and had arranged for someone to bring me. Everything else was wonderful!
Dutta G.
Vehicle Make : Honda
We were promised 3 different dates and time. It was a bit of hassle to coordinate.
Alexandra S.
Vehicle Make : Honda
Paint color does not match
Mikayla I.
Vehicle Make : Nissan
Lack of communication about when my car would be ready. I understand that it was out of the auto ships control that the parts arrived damaged. However, your text messages state you’ll call if something changes and consistently without follow up my estimated date would change. I didn’t have rental car coverage and, while that is my own issue, I believe better communication would be ideal. The work itself was done well. But on communication I give a 0. What good is a text message telling me my cats estimated time when it changed daily?
Karen R.
Vehicle Make : Toyota
Professional, great follow up and on time delivery of repaired car on budget.
Thank you az I will refer your business.
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