I have had issues with every step of the process except with service king. Everything was great and very fast service.
Everyone that I was contact there treated me with so much kindness. I and my son felt safe there.
Great customer service and done in a timely fashion
I am so grateful to Allstate, Enterprise and Service King for the service and rapid response to my accident with the deer and the damage to my car. You are an awesome team and I can't thank you all enough for your services. I am so happy with the repairs that was applied to my car. Even though your car care was awesome to my "girl", I pray I never have to worry about another accident with a Deer or anyone again!!! Thank you all soooo much!!!!??????????????????????????????????????? Beautiful and Awesome Caring Team, I am Blessed!
Always great dealing with both of your locations here. The staff is friendly and keeps me informed of every aspect of my repair. Even when it takes longer due to the strike at GM. Thank you!
Excellent customer service and frequent updates on the progress. Our car looked better than new, great job!
Was told my car was gonna take 26 days but they got it down in 8! Very happy with the finished result and very glad the people were able to take of me and my car and answer any questions I had.
I was very disappointed with my repairs to my vehicle. I was hopeful to have good quality work done to my vehicle and it was not what was expected. I made a compliant and spoke to the general manager in regards to my disappointment with my vehicle as I felt the insurance that was paying for the repairs should provide good quality preferred new parts as vehicle is only 2 years old. The workers were nice but the repairs were dissatisfying. I still have been waiting for someone to follow back up with me in regards to my vehicle on them redoing the part. I hate to give a negative rating but it was so disappointing to get bad quality work on my vehicle. My expectations were set so high and got disappointed by results of the repairs.
Service King made a difficult situation better, the stress of an accident is enough without the fallout that comes with it... I feel blessed to have Serviceking to smooth out this process...????????????
Thank you for the excellent service and communication provided
Vehicle Make : Mercedes Benz
Very courteous and professional. Kept me informed
Very impressed thanks for cleaning it on the in and outside
They were quicker than anticipated
I love the customer service and constant updates. Thank you.