I will highly recommend this collision repair to friends and family. The service advisor was professional courteous and kept me up-to-date with everything that went on with my car. Thanks for making this easy!
Vehicle Make : Volkswagen
I truly enjoyed my experience because Andy was Awesome!! He was very professional, always stayed in contact with me regarding everything going on with my repair, and explained everything. He has EXCELLENT customer service and I would definitely work with Andy again and would absolutely recommend him to others. Andy made my experience very pleasant and stress-free!!
I'm going to bring my truck back. The door is not fixed properly.
I can’t say enough about how good you guys are. You were professional from start to finish. Andy was awesome, he kept me updated on the status of my car and was able to get my car fixed a week before due date. Thank you
Excellent service and quality repair work. Extremely satisfied with a job well done.
Fast and quality. Always updated.
I would like to thank Andy for the way he handled my concerns.
Andy was great to work with.
The Audi appears tp look great.
Service was overall excellent!
Thanks so much for a wonderful job restoring my BMW X3! I really appreciate your attention to detail and for the great communication letting me know how things were going with my car during the repairs.
Vehicle Make : Mini Cooper
Very good service however the car seemed to take a very long time to get done.
The finish was not even close to the given or estimate date. Promised to be given the car, one day before due date extends by 2 weeks.
Very inconvenient for Is to return the rental, paperwork was not processed at pick up time. Had to go back and forth with insurance agent.
Vehicle Make : Mini Cooper
From the time I dropped my car off at the Collision Center, the process was seamless. The receptionist was courteous & made the paperwork portion very easy; she was prepared with the claim when I arrived & was very helpful with answering questions & explaining how the process would work. Stephanie Bridges worked with me to go over damage & prepared the estimate for cost of repairs, as well as time it would take to complete repairs. She was friendly, professional and efficient.
Because my car is still at the collision center. It's not fixed yet. Please fix your system to not send these emails wrong.
I very much appreciate the consistent communication regarding the status of my BMW, provided by both email and by personal phone calls from Cesar Chapa. Great service is clearly unforgettable and rarely provided these days! Thanks so much for your kind assistance.
Overall yes i was satisfied, the only thing I was not happy with was the length of time for repairs which approached 6 weeks. Cesar was really informative and kept communications open. The quality of work looks great.