Outstanding workmanship thanks for a job well done
Justin was great. Bumper looked great
My remote keyless entry does not work on the driver side where the repair was done. Also when the car is started there is a red light with a key and exclamation mark through it saying something is wrong. It worked correctly with no warning lights prior to repair.
My car looks great, guys! Thank you, Justin!
I was very pleased with the work you all done.
Justin was Super Professional and took great care of my vehicle! He communicated regularly and kept me updated on the progress and process. Justin is a Jewel and great asset to this company. Caliber has my vote for auto body repair! Customer service and Great repair work that is guaranteed means Everything! My car is happy again and thank you to the guys who did the actual repair. Thank you to the general manager as well ??????????????????????
I appreciate that Justin did not receive a hatch door that was less than perfect; and the attention to detail. Thanks!
I have to say that all staff I talked to were great, Excellent work in the car, awesome place! It was my second time (you did an awesome job in my daughter's car after she hit a deer) so thanks! Gladly recommend this place to friends/corporate!
I was pretty stressed about money, time, and insurance hoops to jump through when I dropped the Jeep off after an accident. Y'all did a great job of handling everything and keeping me in the loop. I appreciate the professionalism. Thanks
Very satisfied. Glen Hutka made everything simple. Didn't expect the quick service. Greatly appreciated. I'll only use Caliber.
It doesn't look like the bumper is on all the way.
Always a great experience, friendly staff. Justin was my personal agent that handled my claim, very knowledgeable, he stayed in contact during the process to keep me updated on what's going on and just made sure I was getting taken care of. When I came for pick up didn't have to wait long and the car came out like new, inside and out ????. Thanks
Well here we are again. Just two weeks after our initial repair, but as fate would have it we grace your door steps again . We thank you for doing a great repair, and we will be back but hopefully not to soon. Thanks!
Vehicle Make : Mitsubishi
They did a wonderful job
Yall did a great job I wouldn't go any other place . Thanks again
They kept me informed and that was greatly appreciated. Everyone was friendly.
Very happy with the outcome thanks a lot!
The service was excellent and my car looks brand new again! Thank you for everything!
Everyone was very nice and I liked the text updates. My car is perfect! Thanks.
You guys are the best at what you do, sorry for the delay and hold up on my end, couldn't ask for anything better. Justin and your crew, you all are THE best!!
Looks awesome. Very professional service
Friendly, knowledgable and efficient service! Thank you, Kate, Justin and Greg.
I was impressed by both the work and Justin and Kate. Amazing employees who made a difficult time easy.
Thank u for great job and quick service!
It was done faster then I expected!
Great communication and service. Thanks
When I left my vehicle, I was given a time line and what to be done on repairs. I was kept in touch as progress.
They called me on when the repairs were done.
Your associates receive you with good good skills and i was happy to get my car back with a good repair
Personnel were fantastic with customer service. Justin treated us with more courtesy than we have experienced before and went above and beyond in the repair work done. Thank you for the great experience which is so rare in today's service world.
CLAIM HANDLED WELL. APPRECIATED THE COMMUNICATIONS ON PROGRESS AND DEVELOPMENTS. ALL COORDINATION WITH CAR RENTAL, INSURER AND ESTIMATE DONE SEAMLESSLY. CAR REPAIR DONE EXPERTLY. EXPLANATION OF WHAT/HOW IT WAS DONE ADDED TO EXPERIENCE.
I would fully recommend your professional service.
My Mazda's battery died while in the shop and Caliber made sure I didn't have to pay anything out of my own pocket. Justin went on two test drives to make sure my blind spot monitoring feature was working and he was very helpful with the overall repair. I was very pleased with his customer service and help especially since he took the role of my service advisor since mine was out of town.
My car was completed before the promised date! I was very pleased with my overall experience at this Caliber.
awesome experience. justin and katy were professional,knowledgable, and very courteous. they should be commended. thank you
My car looked brand new !!!!!
I couldn't have asked for a better experience! Everyone was very friendly, helpful and attentive. I was kept up to date with the stages/ status of the repairs. I received my car back in the original estimated time even when additional issues were found. I was very impressed with how quickly I received my vehicle back and how nice it looked. I will definitely recommend Caliber Collision. Thank you all! Keep up the good work!
Two things were missed and are being touched up
Always kept us updated on progress or lack of progress.
The car looks like new. The repair person did a wonderful job.
Great customer service--everyone above and beyond polite!! Really appreciated repair taking two days less than projection car looks GREAT!
Vacuuming my floorboards and making the windows spotless was a nice touch! Also, very pleased with how quickly I got my vehicle back. Thank you!!
Completely satisfied with the team work of caliber avenue M. Everyone knew just what to do to make it all come together. The attention to detail was superb. Paint...spot on match. Gaps.....perfect. 10 for the boys and gal at caliber collision avenue M.
The staff at Caliber were very courteous and professional. All my needs were taken care of. No shortcuts, nothing half-done. I hope to never need them again, but won't hesitate to use them for future body work.
Job done well, and in time
Repairs were done very fast and efficiently. Was very pleased.
I really want to Thank Justin for his work on my car, he did a wonderful job he went the extra mile for us! Thank you Justin !!
Everyone was very professional and went out of their way to make our experience pleasant.
Vehicle Make : Volkswagen
The repairs that were done are fantastic, and the customer service was above and beyond what I normally receive from a repair facility. This was the second time I have used this location for repairs, and both times I have been extremely satisfied. I will definitely recommend this Caliber Collision location to anyone I talk to that needs auto repairs done!
The job was done quickly and looks great. Customer service was fantastic.
Vehicle Make : Volkswagen
Everyone there was great. I had fast and friendly service and they even washed my car for me. When I dropped my car off to be fixed they gave me a ride home. When my car was done they picked me up from my house and brought me back to pick my car up .very professional and dependable with great work. I would definitely recommend caliber collision.
Quick fast service was excellent. You guys went above and beyond explaining everything In detail making sure I knew everything that was going on with my vehicle and I esp loved the text messages I received keeping me up to date with my car. You guys are true to your word and made me feel completely comfortable knowing I could leave everything up to you guys to do a great job! Thanks a lot
All the staff was super friendly and very knowledgeable in all aspects of handling my claim. It was nice to have them show concern on my behalf. Thanks.
Great greeting when I came in. Justin was super helpful and respectful when dealing with my car
Glen, Kate, and the whole team at the Temple Caliber Collision are great! They go out of their way to make sure the work is done right and your car is ready when you need it. Thank you again guys!
Very proffesional and accommodating!
Everyone was more than helpful, and exceeded my expectations. Will definitely return to Caliber for any future needs.
I appreciate your help with the claim process.
Very nice work done in timely manner. Thanks!!!
Very friendly staff. Answered all my questions.
your staff did a good job....
Great work, very professional. Derrick showed true care & compassion
Everything was great and so fast!
Thank you for your prompt response and professionalism .
Thanks for the repairs. Job well done.
They had it done when they said they would. Staff was very friendly. And they did a good job.
Hood will not open. Have take it back in
Have had to use y'all twice this year, Derek has been awesome through both services from beginning to end. Temple, tx.
It was completely painless and they updated me everyday. My car was clean inside and out when I picked it up. Did a inspection of my car and everything was back to new.Thank you all so much. Diana
Derrick made the whole experience easy and painless. I will highly recommend Temple Caliber!
My service provider and receptionist was very professional. My service provider made sure my vehicle was done before the estimated time. The quality of the paint job is spectacular. I'm terrible at names but again, the receptionist, service provider and **** are the three I spoke with and I am more than happy with my experience at caliber collision in temple, ave M. Thank you.
You all were extremely attentive! Glen and Brandon
were determined to get the job done right, and
they listened to all of my concerns. The workmanship
and quality in the finished job shows that they are way
ahead of everyone else in their field.
Thank you for doing an awesome job!
Everyone was professional, courteous & knowledgeable. Repairs were done on a timely basis and look great. I will definitely recommend you. Thank you, Mary R
Great service, awesome people, very kind and knowledgeable about their job. Would go again in the future.
Robert was wonderful and went above and beyond. Great customer service.
Awesome job and people where above and beyond
Very great experience with Caliber Collision.
I will continue to use your facility, very professional and curtsey and informative. You all are the best by far.Thanks again for a job well done.
Thanks for doing a great job on my car and thanks for doing so quickly
Good job and courteous management
The customer service was above and beyond my expectations. I will recommend them to all of my friends and family. The follow up was incredible and everyone involved made a lasting impression. ..i cant say enough positive about my experience.
I am extremely pleased. The entire staff was professional and personable. They did what they said they would do in a timely manner and the work is perfect. Thank you!
I went in with a little trepidation wondering if I was going to get the personal and professional service that I was used to getting at the other body shop (no longer doing business) that I had been a long time customer at. Derrick and Glenn Hutka quickly proved that I was just as important as every customer deserves to be. Hats off to everyone involved in working on my car to get it returned to me promptly and professionally repaired.
As soon as I came into the office Joy provided excellent customer service by answering every question I ask in reference to the of events that would take place in reference to getting my car repair. She immediately call Justin to the front and introduced me to Mr. Justin who explain the process to me and told me he would be my direct point of contact. As soon as Justin finish briefing me, Joy immediately called Enterprise to pick me up. Justin provided excellent customer service, he contacted me everyday & provided status on my vehicle. When I came to pick up my vehicle Justin gave me thorough review of all repairs that was done and discussed the warranty. Kate was very attentive at the front desk. I was concern about the closing time in that I would not make it back in time before Callibers Office close. She assured me that they would stay open until I returned from enterprise to pick up my vehicle. Everyone employee that I came in contact provided excellent support. If I have another problem with my vehicle I will definitely come back to Calliber. Excellent Service!
Everyone was very courteous. You said what you would do....AND YOU DID IT!
Great service and people. USAA made a good choive
Great Customer Satisfaction!!
The people who helped me were great and the car looks good as new. You'd never know it was in an accident. Will defiantly recommend to others.
They took in my vehicle and were nice. They finished the work when they said they would. Signed paperwork at desk took less than a minute. Drive out with a great looking vehicle on time.
What a great place! I was under a tight schedule, flying out of town & was concerned my car would not be ready. Caliber went above & beyond the needs of me as a customer, & got the work completed a day early. Everyone there is so friendly & compassionate in wanting to meet YOUR needs. Kate, handling the front office, is friendly, attentive and very efficient, taking care of and explaining everything. Justin, Service Advisor, insured all my needs we're taken care of, as I did not get a rental car. When my car was ready, he came & picked me up! My car, on delivery was beautiful - fully washed, cleaned AND vacuumed! I'm so pleased w/their work & service and would highly recommend them! They are a type of business I truly enjoy dealing with. Thank you all for your professional service!
Justin and the caliber collision team were great! They had a lot of patience and answered my many questions... Because I was a first timer. Definitely a 5 star team! Very quick and efficient too!
Courteous, professional, a well done job.
Very pleased with the work that was done on my car, and the communication maintained with me through the entire process. Thank you
Vehicle Make : Volkswagen
You could clearly see where the repairs were made. So had to leave my car to be redone properly.
Awesome group of people. Thank you
Excellent service throughout our process.
Very professional and communicated with us the whole time. Justin did a great job keeping us informed and even opened the shop on Saturday for us to pick up the truck. Thank You all very much.
Staff extremely friendly and helpful.
Thy kept me informed all along the process
Nice team at the Temple TX shop!! I will send people your way.
Everyone was very friendly and professional. I will use them again if I ever need to in the future.
Mr. **** at Caliber Collision was extremely professional in every aspect
of handling the situation with my vehicle. His friendly demeanor,
expertise, and "can-do" attitude were instrumental in the exceptionally
quick turnaround of my vehicle. My vehicle was back to me in four business
days, with a lifetime warranty on all work, when other shops told me it
would take three to four weeks to make the repairs. I would recommend
Caliber Collision's Temple (Avenue M) location to anyone in need of this
type of service. Mr. Hutka was also extremely helpful in the process as he
very obviously supports Mr. ****. It is very obvious that they work well
together making this center a great place for customers to bring their
vehicles for repair. They handled every aspect of my repair from dealing
with the muffler shop to corresponding with my insurance company. I was
aware of what was being done to my vehicle every step of the way as Mr.
**** called me with updates daily and explained every step of the process.
I greatly appreciate the work done by Mr. **** and Mr. Hutka. I have
absolutely no reservation in recommending their shop to anyone or returning
myself if need be. Thank you.
My repair tech --- Derrick was attentive and AMAZING!!!
Glad to have my car back!!!
Justin did a great job in keeping me up to date with the progress of my vehicle. I was overall pleased with the service that I received.
Justin **** was awesome and a compete professional. He was more then helpful with the whole process. He made me feel at ease with my all my concerns. Thanks Justin for your hard work on my truck!! SSG ****
Good expierence !!
And friendly people
Repair was completed ahead of schedule and I was more than satisfied. The staff at Caliber was efficient, courteous, and extremely polite. I highly recommend Caliber if you ever need body work on your vehicle. Top notch service. Hansford F
I appreciate the efficiency and professionalism of the entire team there. Glen was in constant contact and assisted me without any problems. I fully recommend them. To Glen, Justin and team a big kudos!
Vehicle Make : Mini Cooper
Great customer service
Good job, Justin was great to work with, as was the front office staff. Car looks like new.
In and out in a timely manner they did a very good job on my truck
Highly impressed with the quality of work and the time to receive my car
The phone calls and text Messages were conflicting with one another or delayed between one another. Other than that everything was done in a timely manner.
Friendly and fast service. Would definitely recommend.
Derek from Temple Texas, ave M location;
He was very honest and open to all of my concerns. Derek was pin point accurate about when my truck was going to be done. Thank you Derek and CC for your hard work. Oh and the quality of body work was 10/10.
Speedy, honest, truthful, courteous....