Excellent customer service. You delivered beyond our expectations. Thank you so much!
Service and customer support were excellent. Great job on the vehicle...
There is a rattle in my front driver’s side door as well as a lot of air noise on the drivers side like the door is not sealing well. I will be calling on Monday to set up a time Tuesday to bring my Jeep back to be checked.
Everything about this experience was superb. The young ladies at the front desk could not have been nicer and more helpful. Drew was excellent. The repair was better than on time, and the car looks as good as when I bought it. This business has been around for a long time and it is easy to see why. I could not be more pleased. Moss Body Shop is probably the best in WNC.
I am very well pleased as to receiving text messages abt the status of the repairs that were being done to my car. I greatly appreciate that because I’ve never experienced that from any body shop I’ve ever dealt with. My car was vacuumed out well and smelled very good inside also. I’ve already passed Moss BodyShop name by 2 people already. You all are the best ever. Hopefully I’m not in another accident but if so and I live to tell about it I’ll see you again. Again thanks for the best service ever.
Andrew was a big help. He was very patient with me. Thanks
Vehicle Make : Mercedes Benz
You did a great job on my car. Thanks for cleaning
Thank you for a super fast turn around and most of for cleaning my dirty little jeep!! Everything looks amazing!
Excellent communicators! Happy with the work!
Great job communicating with me with the additional damages and charges
Thank you to all the staff who assisted! Everyone was very courteous and welcoming from the beginning to end.. I also appreciated the text message updates on the status of my car it allowed me to still go to work and make arrangements as needed. I will definitely recommend to others!
Moss Body Shop did an amazing job repairing my car! It looks like new!! Communication was spot on and they even cleaned the car inside and out before I picked it up!! Thank you!!
faster than I thought and great job.
It has been a great experience from beginning to complete satisfaction! THANK YOU.
Thanks everyone for the speedy repairs! Car looks just like it did the day it rolled out!
Professional, quick work - I appreciated that
Everyone was helpful, professional, and impressively competent. Thank you for helping to give a difficult experience a very positve resolution.
My fog lights appear to be installed about 2 inches back from original placement upon initial inspection at Moss and secondary inspection once home with my vehicle. I have already contacted Moss and spoke to Melinda (?), I will be dropping my vehicle off tomorrow morning for that correction,
Great service and communication!
Because of my living in another State, the communication could have been a problem but it was not. Moss waited through a Thunderstorm for me to pick up my car after closing hours, I appreciated that courtesy.