I received a call informing me that my car was ready for pick up. When I got to Abra, I was informed that my car was not ready and that I should not ever had received a call letting me know it was ready. It was very inconvenient. I had to get off work early to make an hour drive for a "miscommunication." I now have to wait another week or so for my car and will have to take off work early again to make sure I turn my rental car in and pick up my car before Abra closes at 6:00.
I am very pleased with how we were kept abreast of our cars repairs and would highly recommend them to my friends
Everyone was super nice and professional. The work they did on the car was flawless
Good communication with repairs of the Mercedes-Benz
I had a great experience. They kept me in the loop of what was being done. They repaired my car quickly and in a timely manner. I would recommend anyone needing car repairs to seek out ABRA for a job well done.
Great and fast work! Customer Service was also exceptional!
I really appreciated the phone calls and text messages I received to keep me up to date on the repairs of my vehicle
I think that the Abra auto body team was very nice and professional. I would recommend their service to all my family and friends.
Had some initial problem with tha attitude from the yound lady at the front desk. But thst was rectified. The managers were great, and the work done was excellent.
My truck looks good they dida good job i will be back
I was really pleased with the work of the staff and the professionalism and courteous behavior of Jerediah Cain.
The work on my car was top notch. I thought the work on my car was perfect. I could not ask for a more professional job.
Courteous people, job properly completed, easy to work with as we had questions
Great customer service and high quality repair.
Maurice made everything very easy and kept me well informed! He went above and beyond and stayed late for me on a Friday. A Friday of a holiday weekend at that! A huge thank you to Maurice!
Great job god bless your company amen keep up the good work
I was so happy that I came up with a jingle. The jingle was a picture of my car before it was repaired and a picture after the repair. And the song abra cadabra started playing. Like magic my car was repaired. I'm a marketing genius I write jingle for a living. I would love to discuss this strategy with your people.
I was impressed with the shop & staff from start to finish. My car needed a headlight replaced and my insurance company had only allotted funds for a lower grade refurbished headhight. The light that was needed cost more and was going to take 3 days to get in.Jerediah and his team were able to get the replacement cost straightened out with the insurance company, and puchase the proper headlight from a local vendor. The repair job looks fantastic. The service and my experience was above and beyond my expectations. Thank you!!!