I appreciate the great service ABRA has shown me from the time I dropped my car off through me picking it back up. You all really should what great customer service is really about. Keep doing a great job.
I was amazed at how quickly my car was repaired. They did a beautiful job and I will recommend them to friends and family
This is the third time I have used Abra for car repairs. I was completely satisfied!
I believe Darwin and his staff go beyond the expectations of their customers. I know they did for me.
Everyone, from the people at the
Customer service desk to the gentleman
in the back were incredibly courteous
and friendly. I would definitely recommend
you all and also come back.
Vehicle Make : Mitsubishi
Execellent Customer service and they are always on top of things if anthing changes they'll let you know as quickly as possible of yoyr vehicle while in repair.
Everyone at Abra was very friendly and exceptionally helpful in getting my car fixed not only to work and look great but also in getting my car back to me by the day I absolutely needed it done
I appreciate that your service was very timely and professional.
Second time that I've had damage repaired as usual excellent job quick service thank you thank you
Great work, friendly service, all complete earlier than promised.
Beautiful!! From the front desk to the SHOP FLOOR!! ABRA BABY.. LOL
Excellent job and super nice people. No waiting, . Great job
They communicated fully and worked with my insurance and Enterprise to make it a seamless experience.
The team is simply amazing. From the moment I got my first phone call, from dropping off my car, from doing the walk-through, signing the forms, and picking up my car I couldn't be happier. Don't change a single thing since this location is on point. There is simply no better way to say it then they are "amazing!"
I loved the communication via text messaging regarding updates. My car looks and smells awesome!
Manager very knowledgeable with suggested repair. He knew that my 13 year old car has been well cared for, and put the same care into the repair. Great experience.
Team went above and beyond to assist me in the smoothest and quickest way possible. Everything was organized and convenient, definitely will come back for any other auto body needs.
Great job!! Got my car back to looking perfect!!
Repairs were done quickly and perfectly. Car looks awesome. I was informed about the repairs during the entire process.
Staff super friendly and professional.
Place to go when your car needs to be Bach to beauty.
10's across the board, they did great work!
Very thorough and responsive team.
I signed up for text alerts, which was hardly used; and I preferred texts, but otherwise, the service was great!
I was upset because of a scratch on the hood because i felt like it came with accident but that allright thanks
Everything went quickly and smoothly.
They were super professional and did a great job!!!
**** was very efficient and thorough, including communication of the progress of my repair. The office was very clean and the staff very professional, friendly and efficient.
Vehicle Make : Volkswagen
Jeff was great. He kept me informed with every step!
Abra was awesome. Great result, great customer service.
I seen some denting in the area that it was supposed to be fixed
I was impressed by all the ABRA people that worked with me. You folks have it all together!
I was incredibly impressed with the fact that my car was spotless when I picked it up
Vehicle Make : Volkswagen
Great job was done!
Darwin was very knowledgeable and seemed to really care about getting my vehicle to the exact condition I wanted. They went out of their way to make sure I wasn't waiting any longer than I had to.
Thank you for a job well done the staff was very friendly and helpful
Car was fixed very quick. Ryan was very helpful/professional in keeping me updated with the status of my car and answering any questions I had about the whole situation. Very pleased customer and would come back.
I appreciate the text and calls to inform me of the progress of the repair process and your commitment to answering all questions I had while my jeep was at your facility.
I think that your seemed to over board keeping customer informed of repair status. I received both text messages and phone calls. One was fine both over board to me.
Very pleased. The work was done well and quickly for a good price. Thank you!
Great work! Always kept me updated about the status.
It was great! Exactly what I hoped for
Excellent service - very pleased. Ryan was an excellent rep of your company.
Great work all around. Mechanics went above and beyond and even offered to tighten a loose door before I left because they noticed it. Kyle was great about keeping in touch and making sure I wasn't any more inconvenienced after the accident. Thanks team!
The people at the front desk were very professional and helpful. I was kept informed about the progress on my car and a daily basis. A good job was done by all.
Work completed very quickly and job well done! Would return in the future.
You guys were amazing! Thank you!
Vehicle Make : Volkswagen
The man we worked with was not very friendly both times we dropped the car off. Second, if you're that back logged you really should hire more staff.
From what i have seen this far everything is looking great. Thank you for your services.
Service was very quick and efficient! The easiest authorities repair I have ever had.
ABRA Auto Body did an exceptional job with my auto repair. The staff were very friendly and gave really excellent customer service. Their staff kept me updated with my vehicle throughout the entire process with continuous nice and courtesy phones calls and emails. Not to mention my vehicle looks PERFECT! awesome job
Very professional. Loved how i was kept in the loop the while time with updates.
This was my first time having an accident. The concept of ABRA was quite convenient. I loved that everything I needed to keep on the road was in place. The service from everyone was excellent and my car looked great after the work. I'm also happy to have the lifetime guarantee.
The team is professional and helpful!
Everyone was so helpful and friendly. Great job and fast turn around time!
Very professional staff and they repaired my vehicle quickly. This is my third time to have ABRA work on our family vehicles - we will be coming back!
The communication was lacking throughout this process. We rarely received information on the days promised. We picked our van up today and still have to return to have the lift gate repaired. All repaired work should have been fully reviewed prior to us coming to get the vehicle.
The Glendale, WI team was awesome! They went above and beyond on the repairs and detailing the car. The car was done days ahead of schedule. Well done! You are all welcome to come to Unity Gospel House of Prayer (1747 N 12th St)on Sundays at 9:30am Sunday School, 10:30am Morning Service and 7pm Evening Service. Tuesday nights Intercessory prayer at 6pm and Service at 7pm and Thursday nights Bible Study at 7pm. Watch online at www.ughop.org Click on U Watch Live anytime when service and/or class has started.
I was very pleased with the speed of repairs, quality of work and communication with me!
Very happy with the results
The level of my satisfaction with the job Abra did on my BMW X5 was equivalent to my frustration of hearing that the person who caused damage to my car had no insurance. Not just an A+, but an A+ and I have a daughter I'd like you to meet (We're talking potential marriage here).
Paint colors are not 100% match. Perhaps this is as good as could be done.
Very professional and helpful.
quick and easy compared to experiences with other auto body and glass repair services in the past.
excellent cooperation and integration with insurance company, car rental arrangements, and ABRA.
nice front-desk people. pleasant.
The work quality is excellent. The administrative aspects of inspection, estimating, etc. was also excellent. The car was done when ABRA said it would be done!
Great service - on a scale of 1 to 10, an 11
Customer service could have been better. Wrong part ordered longer wait time, longer on rental, more $. Nothing offered to compensate. Updates sporadic, claim due to a full voice-mail box. All calls are recorded showing not as many calls made by Abra as claimed. Game playing. I will drive to West Allis location next time, if ever there will be.
When I picked my truck up the one black mark on my left side truck I pointed out to be fixed with the rest of damage wasn't done and on the same side of truck got scratch while it was there and drivers door switch that rolls windows up and down is not properly assembled
Amazing job!!! Great communication throughout and the car looks better than before! Would definitely recommend and would go back in a heartbeat should the need arise.
I just got my vehicle back today. So far so good
In addition to excellent repair work, I like how the car was so clean inside and outside.
I really appreciated the drop off and pick up service. My compliments to Felix and the rest of the staff
Very fast and friendly service. I received frequent updates about the status of my repairs, and the ABRA team even saved me money from what my insurance had estimated.
My van looked fantastic - better than I hoped for. Thanks!
Great Job, I wish I had took pictures of my car while it was damaged so I could share with everyone the before & after ABRA, Thank you guys very much for your hard work!!
I was very satisfy with my car. I will always recommend this company over any company. You guys are the best
Thanks so much, you kept this simple and easy, a little delay with getting parts but thats not your fault. Between Allstate, Abra and Enterprise you made this as painless as could be.
Jeff and Tamica were fantastic and made the process as easy as possible
Great work and fast turnaround!
So far everything looks great. Bill has to drive to Madison on Sunday, so we will get a good check on the car.Bill and Paula S
The work that was done was good. However, when I dropped off my car I waited 30 min for someone to assist me. There appeared to be a meeting going on and the meeting was more important than me the insured customer. Also. It seemed to take a long time for the repairs to be complete. All my damage was cosmetic and nothing major so it just seemed that there was no urgency to get my car back to me.
Very professional and great customer service. I would definitely come back when additional repairs needed.
Thanks for doing a great job. We really appreciate the Updates and you all working to get us our car before we leave to go out of town.
More welcoming customer service. Front desk was awesome. Customer service manager was not friendly, but did his job
The service was very quick, and I was updated daily throughout the entire time my car was in the shop. Overall I am very happy with the service.
Excellent service, as well as vehicle status updates, I'm overly satisfied. I'd give Abra 10's across the board. Thank you!
I love ABRA Auto body & glass. They handled my car well. They always updated me to what they were doing on my car. My car was fixed in a timely manner. I would recommend this company to anyone. Thank you again!
Great follow up, amazing customer service, very happy with the results
Very professional experience. You made it easy and seamless to work with your company
I loved getting the daily updates. The staff were very nice and helpfull. Service was fast. I was very pleased with the repair.
Great job and time frame was perfect. Thanks for returning my car back like new.
Ryan and team were very friendly and gave me regular updates about the progress of the repairs. Overall I am satisfied with the outcome. Well done!
From start to finish, abra was courteous, throughough, detailed and communicative. I couldn't have asked for an easier and more friendly group of professionals to fix my car. Thank you!
The work on the car looks great; in and out in 2 days; all very easy. The customer service and communications we excellent and over the top. This was refreshing in a day and age when many businesses seemed to have forgotten about good good customer service. Thank you.
Best customer service of any area business!
Excellent,fast,friendly,and convenient service
I am very pleased with their service. They were very attentive and provided excellent customer service. The quality of their work was good and the shear friendless of staff and the continual texts updates on the status of my car was the best. Would highly recommend them to others.
ABRA made an inconvenient situation convenient. Simply, easy and professional throughout the entire process. I would highly recommend ABRA.
Keep up the great job your doing in work and customer service. Will pass the word.????
Very very happy with every step of the repair.
I hope I don't have anymore accidents, however I would not go anywhere else to have my car taken care of... Beautiful work guys. Thank you.
Friendly, efficient, professional service. I was very impressed. Everyone was helpful.
Great job, staff extremely nice.
From the time that I walked through the front door for the first time, the communication with the whole team was outstanding. A very pleasant atmosphere. Geico auto damage adjuster, Matt De La Pasqua and Customer service manager, Ryan Hoge, were very professional and answered all questions thoroughly.
Everything was spotless inside (the inside of the car was detailed also)and outside, a job well done.
I highly recommend this Abra to anyone whose auto is in need of a repair.
I can't say enough good things about my experience.
Thank you to all.
Not really sure how this experience could be improved.
Everything superseded my expectations.
Thank you again.
Darwin and his team did an outstanding job! I will definitely spread the word an your greatness
Great service , communication and workmanship. A pleasure to do business with them!
Great service - from beginning till end
Everything was handled professionally and courteously . The workmanship was excellent. My car looks great. I am very grateful.
Your personal were very friendly as soon as I walked through the door. My car took a bit to fix, but I was satisfied with the work they did on my car. They kept me updated all the time.
My vehicle wasn't completely repaired
The people at Abra were extremely kind & polite. My grandchildren had trashed the interior of my Nissian and Abra staff cleaned it out. Abra was only responsible for fixing the exterior damages, yet they took time out to clean my interior. My vehicle looked like it came off the showroom floor when I picked it up.
Excellent job i was very please with the outcome i would definitely recommend you to others.
The communication process is flawed. You sent me a text saying everything was on schedule but then I got a phone call two hours later saying it would take four or five days longer than originally stated.
Everyone at Abra was very professional and pleasant, from the ladies at the front desk to the person who communicated about my repair, to the rental car person. Having my car repaired at Abra was about as easy and not-stressful as I could wish for. Thanks so much!
I was very pleased with my experience from start to finish. The repair update calls were great and I felt as though the work was done in a timely manner and my car looks brand new again. Many thanks!
Your customer service was great. Everybody was nice and they did great on my car.
A job well done, i am well satisfied. Thank you... Will be recommending your business. Great job..thank you all
My car looks like new, wonderful customer service. Thank you!
**** Vichos and her able team are courteous, competent, caring, conscientious and communicated regularly (daily) with me regarding the status of the repair- with pictures of the car as they ' made it whole' .
I would recommend ABRA for their professionalism and the great care they provide.
Having ENTERPRISE rental right at ABRA , was convenient (Jeremiah from Enterprise was nice to deal with as well).
**** Vichos is a "Mensch".
The employees were friendly and the repairs were fast.
Customer Service Manager
ABRA Auto Body and Glass
2300 W. Florist Ave.
Glendale, Wisconsin 53209
Jeff provided excellent customer service. Thanks Jeff.
Friendly people, good service good results! Thank you!
Very nice and professional ladies working up front.
This is my 2nd time working with Abra aand just like the last time servuce and quality were both top tier.. Keep up the awsome work!
Everyone was wonderful in how they treated me and kept me in the loop at all times during the repair process!
The work was done to perfection and the staff were polite, competent, and a joy to work with. I will be back, if and when I need further work.
Abra was amazing, very fast and professionally done.
Excellent service I would recommend everyone to Abra
Done a very good job on my reapir
Treated extremely well. Service was incredibly quick. They didn't try to get me to do anything more than was needed. The convenience of an on site rental car was fantastic. Plus they vacuumed and cleaned the inside and outside of the vehicle without even being asked! Highly satisfied with the service and will recommend to others wholeheartedly.
I appreciate the consistent communication from ****. I'm thankful for the awesome experience from the entire staff. Tamika and Tiffany were a joy to work with as well! Thanks Ryan for working with **** to ensure my requests were made!
The staff was very friendly, courteous and helpful. Tiffany at the front desk and Jeff the mechanic were really great.
Great job on everything! If my car runs into trouble again, I'll definitely return.
Thanks for your help and good work. It's much appreciated.
The vehicle will be back on Monday, the new paint is a lighter color than the rest of the vehicle. The bumper alignment is incorrect. Replaced badging is misaligned. I expect that the vehicle will look like the accident never happened. The work performed looks rushed, performed at the minimum possible and leaves much to be desired. Feel free to contact me at ****-****-xxxx to discuss further.
Thank you ABRA Auto Body and Glass, your team did an excellent job on my vehicle. Thank you Jeff for the follow up calls and updates, they were informative and reassuring. Great job to all.
You guys didn't take long at all to fix my car and it look good as new. The ladies in the front was polite and help me with everything I needed to know. Thanks again everyone
Everyone was very helpful and polite. The work was done sooner than they first said. Very professional group of people
You guys are the best,We will always bring our work to you all.
**** is great to work with. Thanks for doing whatever you could to ensure my car was completed in a timely manner! -Melissa
Very professiona,friendly,attentive and throughly.
Everyone was so nice and pleasant. I'll use them again soon for a repair on another one of our vehicles. Thank you all and have a prosperous new year
ABRA was great. The staff were all friendly and helpful. I was constantly given updates on my cars progress. Even with the holiday season my car was finished within a week. Definitely would recommend you all for someone in need of car repairs. 10 stars across the board. Keep up the great work!!!!
My Jeep looks completely new again.
Thanks to you.
Excellent job very professinal
My car was fixed faster than I expected, and the customer service was outstanding.
Very professional. Finished sooner than I had imagined.
I appreciated the frequent updates. It was also very nice to have the vehicle returned washed and vacuumed. Thanks.
Vehicle Make : Volkswagen
Fantastic company! Everything was wonderful!
Seamless process with good communication updates along the way. Everyone I dealt with was very courteous and helpful. Keep up the good work!
Jeff and your staff were very professional, kept me notified of progress, and did a wonderful job on my car. It looks terrific. Thank you.
Vehicle Make : Volkswagen
They did an excellent job on the repairs to my car they went above and beyond to make sure that everything was back to normal and then some I'm still in disbelief of how amazing my car looks . Abra did an incredible job and the service to accommodate me through the process was outstanding
They are very nice,friendly,fast,detailed and I enjoyed your service and I will recommend other customers to you guys and I will be back also to get more work done...Thanks you guys are awesome and you guys are the best!!¡thanks freddie
A speedy recovery and great work done.
Ryan were very professional and helpful
The work they did was excellent they finished my car in time
I appreciated the regular communication regarding the status of my car. Employees were helpful and friendly and my car looks great.
Ryan did a beautiful job repairing my vehicle. I hope he is recognized for his job well done. Both Ryan and Tamica, at the front desk, are excellent communicators and were prompt in contacting me about the timeline of repairs for my vehicle. Very professional team. I would reccomend ABRA to anyone in need of auto body repair.
The repairs on the car looks beautiful. My only complaint is with the enterprise rental car which smelled like cigarette smoke and had a long white dog hair in it.
I was treated like A valued customer and customer service was A! I highly recommend Abra!!
Great service throughout the process. I couldn't have asked for better.
Great services all around 5 stars
Very please with your service. Thanks
Very professional and caring for my needs and my vhehical.
If I were to give a grade, I'll give ABRA an A for their work on my car and the professionalism. , Geico an A For the great customer service and professionalism, and Enterprise a D.
Job done very efficiently, professionally and on time.
Stated would take 3 days. Took 10. Promised to call certain days and never called. Made me track them down 5x. Emails did not correspond w true ongoings. My key clicker now doesn't work