I had a great experience from the time I walked in until I drove away. The team was great.
Austin was great to work with...very professional.
Attentive personnel. Kept me well informed on status. Great ****-stop shopping for repair and rental. FASTrepair. **** week including the holidays. Thanks Abra and Geico
As usual, the work was done with complete professionalism. I will recommend you to others.
The daily text messages with no relevant information was frustrating. And the text messages at 11:15 last night and 7 this morning was annoying since it woke me from my much needed sleep.
The repair was good. However it took 3 weeks to get all the parts.
Very satisfied! Top notch service & great experience from beginning to end! I would highly recommend!
Excellent job on the repairs, team took care of everything.
Quick and painless process,
Very efficient and great communication with updates and estimated timeframe.
I was happy with the final product and repairs, even though I was initially very skeptical that the damage could be fixed from a cosmetic perspective. My car is running as if there was never an accident. However, better communication on the date of my car's completion would have improved my experience. I was originally told that the car would be ready a week before it was actually completed. There were a few additional items that needed to be ordered to complete the repair, and I wasn't clear why they weren't part of the original repair plan and timeline. There were three delays in the repair for additional parts (welding wire, freon, and tire), each of which seemed like it should have been part of the original plan. I was told early on that my AC needed repair and that the damage necessitated replacing my tire. When I asked why the freon caused a delay, I was told it was because my car is a new model, but given that the AC was in the original scope, that shouldn't cause a delay in the repair timeline because the damage and model year were known at the time of the estimate.
You missed damage. My truck vibrates and is much louder than before the accident.
Excellent service. Very easy.
Very efficient very personal attentive
I was very happy with the work done by ABRA. It was super fast and the car looks great. Everybody was friendly and kept me up-to-date on the repairs . Made the whole experience easy .
Initially quoted a 9-business day repair that turned into approximately a 25-26 business day repair that costed me a great deal in lost business revenue with me being an independent contractor that uses my vehicle for that purpose. As far as the work that was completed, I am overall satisfied at this moment. My steering wheel has felt a bit stiff and turning doesn’t feel as fluid as prior to the work being completed. Noticed a few white colored scratches on the front right fender (near previously injured rusted area) that were sustained from the impact of the hit and my vehicle forceably hitting a garbage can.
Excellent experience and service. Car looks great.
My car was fixed in a quickly manner and my car looks brand new again. I am very pleased with the service and kindness of the staff and all the help they Gabe me and my family. They were very helpful and answered all of our questions. I would definitely recommend Abra to family and friends if they need car repair in the future.
Friendly, prompt service. Very throughout
Was impressed with everything. The shop was so clean and everyone so nice. Loved the up dates by text. They did a great job!!!!!