Ashley was very attentive & explained things well. The car was so nice and
clean & shiny. The repair was 100 percent well done. The print out of the work
done was excellent. All in all, would recommend ABRA. Rate you 10 plus.
Very professional people to work with. We appreciated the frequent updates.
In the beginning I was very disappointed that it took 2 full business days (tues - thurs) to complete the estimate on my vehicle. I was informed parts were then ordered, wouldn't be in until Monday & that my vehicle might be ready by wed. However, you certainly heard my disappointment & provided excellent service recovery, surprising me that my vehicle was ready on Monday! I am very impressed with your focus on customer satisfaction!! I was also very pleased with how you cleaned the inside & outside of my vehicle before I picked it up. Thank you so much! I have already shared my story of your great service with friends!!
Ashley was amazing - kept me in the know every step of the way, very professional and likeable
We were very pleased with the work that ABRA did on our Mercedes. Everyone was very helpful with estimates, paper work and follow ups. Our repair was done in a timely manner and it looks beautiful. One of the best repair experiences we have ever had. Excellent job ABRA! Thank you.
Ashley and Chris did a great job keeping me informed of the progress and I appreciate the quick turnaround.
I really appreciate how Abra managed the whole repair process. It was easy, straight forward and always pleasant.
They did a great job, it' new looking, I want to leave it in the garage and not drive it.
Received emails from ABRA that addressed my husband "Donald", versus noting my name.
Example, email dated 10/27/2017: Donald,
Thank you for allowing us to repair your Bmw. We enjoyed working with you.
ABRA Auto Body & Glass
The car was my vehicle and not Donald's. But when ABRA call me with updates, they did update me versus my husband Donald.
Professional and friendly staff.
Vehicle Make : Volkswagen
They were outstanding!!
I was very impressed with ABRA's customer service! Very pleased!
Extremely helpful, and my car/body work looks amazing!
Ashley was great. Wonderful to work with. Nice job on the repairs
I am 100% satisfied with my repair.
Everything was perfect. The timely updates and friendly staff made it a great experience. Would recommend!
pleasant and cooperative staff
Liked the updates on progress like the convenience of providing transportation while my jeep was being fixed .apreciated the explanation of how and what work will be done.....thanks Abbra
Excellent work and service, thanks Delafield ABRA.