We were blown away by the positive nature of the overall experience with ABRA. It was the first time working with the company, but it certainly will not be the last.
Repair is virtually undetectable, much appreciated
I think the service was amazing! Jim Solesbee was so kind and wonderful to work with. All the other people were great, to. Thank you!
The staff was extremely nice, understanding, and helpful. And I love that they vacummed and washed my car in addition to repairing the damage!
Vehicle Make : Volkswagen
I am very pleased with the work and customer service I received. I can see why ABRA is a top tier body shop with Allstate, my insurance company. ABRA came highly recommended. I especially appreciated the frequent updates while the work was being done done. Thank you, ABRA Body&Glass.
Excellent service and very quick!
Found gloves left in my car and a “world’s best hamburger” sticker on my window. The repair was great however I don’t wanna fine gloves and a sticker in my car when returned back too me. Nonetheless, the back floors were vacuumed but the front floors were not. I understand my car had stuff in it but if you were gonna move the items from the back sets you should have done it to the front too. Not to just the back floors. Thank you
Excellent work and courteous service, as always.
Kept us informed throughout the process. My son says the work looks good.
Very professional. Thanks for the good work.
Everything was great!! Super simple process, friendly employees, and extremely fast turn-around!
It looks like nothing ever happened to my car! Perfect. And since this isn’t a regular occurrence for me I really appreciated the people taking care of me and explaining what was happening and what to expect next.
Vehicle Make : Mitsubishi
Excellent service they took good care of my car
One of the best customer experiences I have had in a long time. Really appreciated the many update calls. I never had to call once to find out what was going on with my car. When my wife and daughter picked it up it was inside, clean, and perfect. I will recommend Abra every chance I get. I don't know who owns Abra or the Odana Rd. location, but they have somehow found a way to resurrect a sense of decency and respect for the customer into your business model. Nice work from everyone at the front desk to the painters! Jeff H
ABRA kept me appraised about how the repairs were going, and the car was ready when they said it would.
you all were awesome! especially want to appreciate Lisa at the front desk and Jim in quotations. they both were amazing~ I felt so taken care of my car looks great!!
The staff at Abra makes an unpleasant situation easy to handle. They truly put the customer first. Very refreshing!