Vehicle Make : Range Rover
My unfortunate experience in having to have an auto body repair was made a lot easier at Abra. Everyone was courteous and professional. The repair was made in a timely manner and looked great. Hopefully, I won't have to use your service again, but if I do, I know it will be taken care of. Thanks.
Matthew did a great job and would most definitely come back here again.
Everybody was outstanding, my car looks amazing. Worked alot with Kelly and Nicki. Job well done ladies.Thanks for the awesome customer service, and updates.
great communication, interactions
I was not informed that the original quote was more than expected.
It cost me more time and money to have my car fixed at your place than the dealership.
That is not right—I felt there should have been some kind of adjustment when I I I picked up the car.
Got a text the car was ready Friday called and the car was not ready until Monday. Had to pay 3 extra days of rental car. Car was covered with rain could not tell the quality of work done. Polishing compound on exterior and interior. Not what I expected as a repeat customer. Car had a pungent smell of paint on the inside.
Driver side wiper blade damaged
Perfect. The woman Mgr who handled all the paperwork and picked up dropped off my car was excellent.
Heather and Kelly were wonderful. Very nice to work with!
Very pleased with the work
Everybody was very nice and friendly. It was nice being kept up to date the whole time and my car looks great!
Very poor customer service.
GM is afraid to make an $800 decision because not the owner.
Very disappointed in the service and made a recommendation to International Auto to not use your company in the future.
Have not even received truck back and you have questions
I've been here several times never been disappointed. Great team you have!
Nekayah was very helpful in finding me a used side mirror to keep the price down. They also painted it in advance so the installation only took 10 min while I waited. The only minor gripe is that her initial estimate mistakenly did not include the cost of painting. So the price was $33 higher than her estimate. My initial wait for estimate was also 40 min, even though I had appointment.
Went smoothly and was completed a day sooner than I expected.
Vehicle Make : Volkswagen
Great job. Liked getting the update call. Quick service. One critique: although I did report myself as "completely satisfied," there was one thing that was disappointing to me. I dropped my vehicle off and had a low tire pressure light on...I asked the guy when u dropped it off if he could make sure my tires were filled with air. He told me yes. But when I picked up my car, the low pressure light was still on...no air had been added to my tires :(
Kelly explain the repair and rental process completely, and Matt explain and ask if I had any questions about the repairs.
Outstanding work and service!
Very satisfied. Heather was a great communicator in keeping me informed. I really appreciated her phone updates.