I sincerely appreciate the willingness of the employees to answer questions and be available and understanding. I also really loved the consistent communication about the progress of the repair and the general process.
Excellent communication with status updates!
Job was completed in much less time than estimated.
Car looks great! Thanks!
They always kept me updated on where my car was during the processes. Showed me their work when I picked up my car and asked if I had any questions or concerns about the repairs. Very friendly on the phone with all calls and helped to answer all my questions.
Best service I have ever recieved!
Having not been to a body shop in 30 years, I was amazed at how efficient the process has become. Ms.Samantha Wichman was not only polite and professional, but seemed like a friend as she guided me through the process. I received numerous updates, both in messaging and through calls. If I need body work again you will be my first choice.
I'm happy the way your guys handle thing very quickly. Thank you.
Everything was done well and quickly. I was always informed about what was going on with my vehicle.
Repair technicians did not have the LaneWatch camera in the replaced side mirror programmed, yet called me to say the vehicle was ready. When I came to pick up the vehicle I noticed this and inquired why it wasn’t done. I was told it was overlooked. A Honda technician would need to do this yet. I was told I could get back into my rental car and leave my vehicle for this to be completed in ****-3 days. Otherwise I could leave with my vehicle and take it to a Honda dealer myself to have it programmed. I chose the latter. I did not have the confidence this would be done in a timely manner. I also did not want to be in a rental for more time, nor did I want to drive back to the ABRA shop. My dealer was more convenient.
Vehicle Make : Volkswagen
Everyone was very nice
Very friendly informative staff.
Friendly and attentive staff. I was constantly updated. I like the one stop shop picked the rental.up went on my way. The work was well done
Excellent Professional Service would revisit again
Abra communicated with me every step of the way.
Very attentive and happy group. Was given a long time frame for repair and was happy when it did not take that long. Thanks
Brake service I would return as a customer
You continue to send messages to this wrong number
My car looks like there had never
been an accident! I'm very pleased
with their professionalism! Job well done! Thanks!