What a pleasant experience at Abra after a horrible car accident with my new car. I am totally satisfied.
What a class outfit!!!
Excellent service. Car repair just beautiful. People very considerate and always polite and informative and I have recommended to a lot of people that if they need anything repairs etc to go there. Thanks again.
The car looks great. My damage was mostly cosmetic and it looks lik it did before. I was also super impressed at the cleanup of the inside. Hey vacuumed the whole car. Thanks for the awesome job!!
I was not made aware of what would be fixed or the exact issues with my vehicle prior to my requesting that information at pick-up. therefore, I was very concerned about my vehicle running properly.
I was a bit leery to pay for my vehicle without test-driving it but was informed by Samantha that this was not possible.
Upon driving away, I noticed my vehicle was badly in need of an alignment. This was not done for my vehicle. The vehicle was returned this morning.
Had a front passenger window replaced. Everything was fine, except the window that was replaced didn’t fit, and prevented from closing all the way. When the drivers’ door controls engaged the ascending front passenger window, the window would reach the top, and then descend midway automatically. This was not checked prior to picking up my car. Abra has insisted that they will fix the window, and replace it with a proper OEM, so that’s nice. My final payment was also $160 more than what was quoted.
Dropped off on Tuesday afternoon had a rental waiting for me and received my car back Thursday morning and it looked exactly like the day I took it off the sales floor. They handled everything with the rental. Very friendly and helpful staff.
Job was completed the next day. Very happy!
Everything was repaired & in working order. My truck was cleaned inside & out.
So happy with the completed job your team did. It's wonderful to have the car beautiful and shining again. One comment is to not use the smelly cleaner on the interior as much as possible.
I sincerely appreciate the willingness of the employees to answer questions and be available and understanding. I also really loved the consistent communication about the progress of the repair and the general process.
Excellent communication with status updates!
Job was completed in much less time than estimated.
Car looks great! Thanks!
This place is awesome and very commutative and I’m very satisfied with my car
Vehicle Make : Mitsubishi
Abra personnel are so kind, courteous and very helpful. So glad that we have business like yours to serve us with exceptional quality of people and services. We recommend you guys to everyone.
I am so happy & it looks so great l worried it would not look the same so thank you so much
They always kept me updated on where my car was during the processes. Showed me their work when I picked up my car and asked if I had any questions or concerns about the repairs. Very friendly on the phone with all calls and helped to answer all my questions.
Best service I have ever recieved!
Having not been to a body shop in 30 years, I was amazed at how efficient the process has become. Ms.Samantha Wichman was not only polite and professional, but seemed like a friend as she guided me through the process. I received numerous updates, both in messaging and through calls. If I need body work again you will be my first choice.
I'm happy the way your guys handle thing very quickly. Thank you.
Everything was done well and quickly. I was always informed about what was going on with my vehicle.