The staff people were very nice and Cooperative. They kept me informed.
Great and very helpful service.
Jeremy was great to work with and the car looks great. You also made the rental car experience very convenient.
I was very pleased with Jeremy, but the repair work is very far from good. Trash in the new paint, scratches in the new paint, rear quater panel still had a dent from accident. Interior is dirtier than the day we dropped it off at ABRA. Would like to receive a call about fixing it.
i think it would be a better experience if there was
Updates given via text or email.
My repair was 3 days overdue and I
Forgot to notify Hertz about extending
the rental car and was hit with late fee charges.
Everyone has busy work & life schedules and in
Most cases a car repair is an unplanned event
Shannon was absolutely amazing!! She kept me in the loop the whole way. I will definitely recommend Abra to my family and friends! Customer service skills are outstanding and my car was finished a week ahead of schedule!!
Doug was extremely professional. Liked the text feature to keep me updated on the progress
Doug was very professional and friendly to me throughout the process. I recommend him to anyone who is interested in doing business with ABRA. I was very impressed with the work done on my Tahoe.
Abra in Franklin, TN continues to impress me with their excellent customer service. Thank you!
Amazing work - they looked at for me with making sure the repairs were paid for and done right. Great communication at every step of the process. This is my second repair with them and they have all my business in the future. Make my Porsche look like new.
My turn signals and rear sensors are not working. I will have to bring my vehicle back for repair.
Shannon was great to work with.
Shannon kept in great contact with me. I felt that I was updated constantly on the progress of my car repair
It took a long time, longer than expected, to fix my car, but everybody at Abra cool springs is so nice that I didn't mind as much.
Thanks for your nice work
Everything was great. Excellent customer service
Love this place I was recommended as I'm sure most people are for a good reason too. They did great and hooked me up. They know what they're doing too
Car wasn't completely fixed and took over 1 week
Very professional and wonderful communication!