The experience was excellent. I was kept up to date each day. Doug was awesome. He kept me totally informed. The car looks fabulous, can't even tell it's been wrecked. It looks like a brand new car! I couldn't be happier. I hope to not ever be in an accident again, but if I do I know who will take car of the repairs. I'll also pass along to others the awesome experience I had! Great job to all! A very happy customer.
The customer service was excellent!!! Everyone was courteous and patient. I would highly recommend!!!
Efficient, friendly, fair, and personable employees.
Great customer support through out the process.
Completely over joyed with how the vehicle came out. Your team is terrific. From the young ladies who greet you when walking in to Doug who exemplifies Customer Service and finally the team to make my vehicle look brand new again. I can't thank you all enough. Be sure I will proclaim ABRA every opportunity I have.
Thank you, Ron G
The repair was done in a timely manner and ever h one was so nice.
The whole staff were courteous and friendly. Shannon communicated with us from start to finish, and our van was finished before the estimated time. Overall I was very satisfied with our experience with ABRA and I would recommend them to friends and family. Thank you!
Shannon was very professional and direct. The car looks new, thank you for such a great job in so limited time!
Doug and Julie very nice!
Shannon is fabulous and the service was prompt and all repairs look amazing!!
Very happy with Abra. Went the extra mile and very friendly staff. A pleasure to work with.
Turn around time was prompt. Staff very professional including front desk. Adjusters ( I met two) were very efficient & professional. Car was cleaned inside which was nice. Helpful with up to date progress. Will use ABRA again & will highly recommend.
I was very pleased with my experience with ABRA. Everyone I dealt with was very friendly & efficient. The work was done in a very timely manner. Most importantly, I was kept informed at all times about the progress of the repairs & what the next steps were. Overall, it was a very positive experience.
Even though they were extremely busy I never felt rushed and Doug explained the process and what to expect as far as the amount of time needed. They were professional and courteous and did a wonderful job on the repair. They offered to deliver my car to my home when they realized I was sick (I don’t blame them! Haha) and that was really a blessing! While I hope I won’t need them again anytime soon, I will highly recommend them to anyone that does!
My service manager communicated very well throughout the service process. This is my third time to work with ABRA and won’t be the last.
Paint work has many bubbles and imperfections