Brynn and Jena were amazing, I was quoted at least a week and had my car back within five days, the work looks great, happy with the guarantee, and never felt uneasy like I have at other auto body shops... will definitely be back!
I thought the staff was very professional and precise. Only took 6 working days to do repairs.Very pleased by the results.Thanks
You all were great and efficient. I especially appreciated the text updated from Jena regarding my car, etc. It gives me an idea of when I can expect my car and make arrangements to be available, etc.
Again Angel was amazing at what he does best and that's taking care of his customers. I had to come back after a week of my vehicle being repaired and I demanded the vehicle again. When it happened I didn't even have to think twice about choosing where to have my vehicle repaired because of the way Angel treated me the first I was at the shop. And this time my vehicle was repaired in less than 24 hours.
The in person customer service I received was great. Angel took care of everything and kept me informed throughout the process. Thanks!
Another dent on my car was supposed to be looked at and repaired before the job was to be completed. I was misinformed that the repairs were completed and returned my rental car to get my car back from Abra. Now I will need to bring back my car for a second visit and figure out how to get the needed rides for the additional repair work without incurring additional rental car expenses.
Great overall experience. John was very helpful and had excellent communication through the process and the car looks great.
My car experienced fire damage when my apartment building caught on fire. Abra fixed my car and made it look brand new. I appreciate everything they did to work with me.
Angel was absolutely amazing representative of Abra. Always satiated in touch and kept me updated. Even though the car took time to be completed, for no fault of the body shop, I didn't mind because Angel kept me updated every step of the process. Great customer service representative and true asset of your company!
They did an A-plus job & so far I am more than satisfied. They did a
a GREAT job. It took less time than predicted & John & the Staff were great
also. I will recommend you to any &all!
Angel kept me up to date on everything! The car looks wonderful. Thank you so much for excellent work!
I was kept well informed on the progress of the repairs on my vehicle.
I was kept informed as repairs progressed & enjoyed my dealing with friendly staff.
Vehicle Make : Volkswagen
Thank you for your kindness, excellent communication with me during this whole process and for repairing my car well!
Overall really great experience. The one disappointment was the cleanliness of my car afterward. I wasn’t expecting it to be detailed by any means but at least to be vacuumed, dusted and wet wiped well. I could tell it had been vacuumed and dusted quickly but not wet wiped. Nevertheless, I would recommend this location to others because the repair job appears to be perfect and all the staff I encountered were super!
Customer service was exceptional. Every employee communicated with me throughout the entire process and made me feel extremely at ease...I knew my car would be well taken care of and it was. I will use and/or recommend ABRA a thousand times over!
Service was friend, on-time, and communication was on point.
Angel was great to work with.
Excellent service very professional and Jena kept us updated you should give her a raise she deserves it