Everyone very friendly and professional. Was kept up to date on progress of repair. Finished results were great, could not tell there was ever any damage
Elizabeth and Lauren were great! Elizabeth kept me informed on the progress of my car. Lauren welcomed me every time I walked through the door to drop off and pick up my vehicle.
Elizabeth and Lauren were so friendly and professional. They kept me updated and got the job done in a timely manner. I would definitely recommend your Cordova location because of the two of them!
Appreciated updates about progress!
First time I've ever needed to have a car repaired after it was damaged. They made it ridiculously easy. Also, you can tell they love their job and have fun.
Although the actual repair looks good your customer service is not very good. The office people mixed my cell number is another persons file and I was called telling me my car was complete. I returned my rental, came to abra only to find out that my car was not complete and the manager acted like I lost my mind. I wasted 3 hours of my morning- missed a meeting at my office because of your office staff. Not sure I would ever come back to Abra due to them thinking my time isn’t important!!!!
Taillight was not fixed, dent below bumper not fixed, tailgate still has scratches, scratch by taillight , bumper to small for truck not same bumper that was replaced, was not put up in lift to check frame or exhaust. Bed of truck higher on right side was not looked at . Staff was professional and pleasent.
Fast and friendly service. 10 out of 10 would recommend to all my friends and family.
I took my car in on Wednesday & it was completely repaired by Friday!! What a pleasant surprise. Text msgs were sent daily to keep me updated. I will gladly be recommending Abbra to friends and family.
My car was fixed in a timely fashion to my satisfaction
I love that they communicate with you through EVERYTHING that they do.
Great staff kept me up dated
Of course y’all repaired my car correctly, but the communication, friendliness, and professionalism of your staff was exceptional.Thanks to everyone. Y’all made an inconvenient experience more than tolerable. Bravo!
Very easy process, a job well done!
Team was curtious and kept me informed
Everyone at Abra was very polite, ready to help and answered any questions or doubts I had with real answers. There was no wastage of time, everything was easy and satisfying.
My new bumper looks great and I appreciate the great service Elizabeth gave me during the time my car was being repaired.
Vehicle Make : Mercedes Benz
Lack of accurate and consistent communication. Auto not delivered when promised. Excessive delay without notifying customer.
This was my 1st car accident. I was so worried how my truck would look. I was very impressed with the results. I love how I was informed every step of the way. Thank you. Keep up the great work!!
Very helpful and great customer service!