Later delivery than promised.
Not communicating with me consistently.
I had to play the role of Quality Control.
ABBRA's poor service cost me time and money.
The repair work looks great but am not too happy about someone stealing my brand new bottle of cologne. I am 100% sure that it was in my console (where I always store it). I noticed it was missing yesterday morning and will not be back because of that. Not cool...
I so appreciated and enjoyed the text message updates that I received. My collision consultants were very professional and courteous. Most importantly of al, my vehicle was restored to its pre-accident condition. Thanks ABRA!
Staff was very friendly, gave me many updates on the status of my car, did a great job on my car as well.
Outstanding job. Thank you.
Every one was courteous, thorough, and professional
Excellent personnel, excellent performance. Excellent updates.
Thank you David and Abra Team for all that you guys did to get us taken care of!! You guys were Awesome!!!????????????
I was misled by both Geico rep Justin **** and Abra rep Matt. Terrible service and will be sure to never refer you guys again!
Great work and excellent courteous staff.
Great job! They took complete care of me even when my rental appointment was got botched up. They made the call and had me on my way in a timely manner. On top of my vehicle was completely week befor it was due. Keep up the great work!!
repaired car fast.good job
I greatly appreciated the updates from John. I have never experienced consistency with auto repair shops updating me with the status of my repair.
I wil use Your services in the future, and refer others. Thanks again!
Very happy with the work and the concen of my truck great job
Thank you for keeping me in the loop about everything concerning my car. It was a wonderful process and experience.
The body work was done to perfection. It was nice and clean when we picked up. I did a thorough inspection great job fellas. It was a smooth transition from the start from drop off to pick up.
Roller coaster hopes and words mispoke about repairs, mostly when the van was in paint(May Fri. 26...May 31..then June 1st. Too many different estimates plus crazy automated texts.
Everybody to the front decks an tha back.... Are E
I really appreciated the way that John updated me with phone calls and texts,
Excellent customer service. Good job on my car repair and nice having car washed.
I picked my Toyota Camry up on last Tuesday. The center cap to the rim was missing. The representative stated that she had ordered it and would deliver it the following day. As of today, a whole week later, i still have not received the center cap or a phone call. I am a non smoker and someone smoked in my car. I jave have sprayed my seats with Febreeze and it's still lingering not as strong as it was originally.