Professional and very curtious
The work looked great! My car looked new again, and it was cleaned on the inside! Donna kept me posted on the daily progress, and was nice and friendly. Thank you for the A-**** service!
Great customer service. I appreciate the text updates.
I wasn't as I explained earlier, but thanks to Donna for trying to satisfy the problem I had.
I was told that my driver side of my car would be painted and the driver side door wasn't. I see slight scratches in the new paint for some odd reason.
I was disappointed with the length of time my vehicle was kept for repairs. A two to three week estimate ended up being a month.
Everything was done on time and I was kept informed of the process the entire time.
The work done on my car was great. The final delivery date promised was met "on-time" and at price discussed. No surprises.
What was the best thing though - was COMMUNICATION from Abra to me, throughout the process.
All folks that I dealt with at ABRA were nice, courteous and professional through this whole repair time.
Both Donna and Chad were very helpful, patient,
accommodating. Thanks for all your help.
The ABRA Auto Body & Glass team in Covington Pike was amazing from start to finish. The biggest plus for me was the daily updates. Those updates gave piece of mind and the feeling that the team was there every step of the way. Thank you Donna! You desesrve a 10++++ for customer service.
I appreciate the whole team being so kind and considerate while repairs were done on my SUV. I really liked the text messages that were sent to keep me informed of the progress on my truck.
Vehicle Make : Volkswagen
Everybody from start to finish did a good job. Donna coordinated everything in a very professional manner. Thanks to whole team.
Staff had good communication,
Fast service and a job well done!
Good Job.Thanks very much,keep up the good work
I appreciate Chad and his effective communication skills .
We were greatly satisfied. They finished up a lot sooner than was expected. They kept us up every day on the progress each day.i can honestly say never have we received this great satisfaction before
Big thank you to Chad who kept me informed on progress of my repair. Everyone was friendly and helpful throughout the process. Best of all, my truck looks great!