My car was so beautiful I’m sitting at the front door staring as we speak
Bill kept me updating every step of the way. He listened to my issues. I really liked that he brought the old parts to the front so I could actually see why things were replaced. He was honest through the whole process and there weren't any surprise costs at the end. I saw his jacket said 2015 champions trip, I think it's time he had a 2018 champions trip with his great service!
I felt welcomed when I walked in and talked to Crystal. She handles herself very well even when dealing with difficult customers. She has a great professional speaking voice as well.
I haven't had a lot done with my vehicles but I love that car rental companies will pick you up here and you can leave the rental here for pickup. It made things so easy.
I am satisfied with the result and with the attention of the personnel but I feel that it takes very long to finish and deliver the car.
I had the most positive experience for all my driving history. From the first phone call when Kristal scheduled my initial appointment, till the very last visit with Victor, I was happy with my choice. My car is look new again. Thank you. I will recommend your Auto shop to all my friends.
Vehicle Make : Mini Cooper
Great communication, workmanship.
Appreciate completion on time with a job well done.
The whole experience was great from start to finish with Abra. Thank you Victor for your communication and ingor. Very happy that I chose Abra. Thanks Abra
Great service. Especially the guy handling my case
Excellent job and great customer service!
Great results and appropriate timing!!
Excellent service all around!
The service was excellent the work was excellent I was very happy with the way they took care of everything
We were kept informed of the progress of repair and retrieved the car a week sooner than first indicated. I asked Bill Wotocek about scuffs on the side of the car and in rear that had nothing to do with the accident, he took a look at them and was able to clean them up without further charge. Very impressed with the customer service! My car looks like new. Thank you!
I worked with Bill at the Holcomb Bridge location and he was excellent in his customer service delivery. It is nice to know that there are still people who understand what customer service means. Thanks to him I had a great effort a not so great incident.
I was lied to. I mentioned twice that I did not want aftermarket parts on my vehicle.. after expressing this on a couple of occasions a aftermarket part was still put on my vehicle- without my knowledge-after I express that I didn't want aftermarket parts on my car-I didn't sign for aftermarket parts-and I'm very disappointed in this company and I will be writing a bad review
Excellent customer service and workmanship.
The entire experience was very professional, from the front desk to my service adviser; Kevan. They also did an excellent job on my car.
I will certainly recommend them, as they were recommended to me.