I don’t know if this little box I have to write in is big enough for me to say all I want to say. I have nothing but high praise to give to Amy, Kevin, and every employee at this Abra location. I’ve had a terribly hard year with damage being done to me and my car. Over Labor Day weekend I went to New Orleans to visit my friends and family who live there (New Orleans is where my Mom was born and raised and where my Dad met my Mom during WWII and they were married for 62 years). When I was in NO my car was wrecked by a hit and run driver. After I got home I took my car to Abra to be repaired. I didn’t want my insurance company to know about yet another bit of damage to my car. So I was paying for the repair myself. Amy and Kevin are so kind, patient, and sympathetic that the ordeal of this repair was far better than it possibly be anywhere else. I just want you to know about how wonderful this Abra location is.
I'm an employee of State Farm claims & proud that ABRA is one of our Select Service Shops. This my second experience with your services and I'm undoubtedly pleased with the Staff & services you provide to your customers. I highly recommend ABRA to everyone I know personally. I wish you continued success for achieving your just rewards. P.S. I loved the texts updating my repairs :)
Job well done. Personnel were all very professional. I am very satisfied so far.
They took great care of me. They made dealing with a car wreck so easy.
Great communication thru text
You guys were very honest, up front, and professional. Thank you Amy and staff for everything.
Vehicle Make : Volkswagen
Amazing service. Everyone I came in contact with was very polite and professional. I’m definitely glad I chose you guys to service my car.
Great job, great communication and good work!
I really appreciated your efforts of making sure I was completely satisfied. I appreciate that you were polite, very professional, and very informative. I rate my experience as a 10.
U R EFFICIENT, RESPECTFUL and timely. I appreciate your quick response. Overall I am very happy the way U handled everything.Thank U 4 everything.
I would most certainly return to Abra if I need car repairs. Everyone was friendly and everything was done as promised.
Fantastic body work job on replacement parts. Looks like an accident never happened. Marvelous professional employees who were very courteous and took extreme care in going over paperwork and policy, providing rental car care and wonderful personality in person and on the telephone. Definitely, will refer others to do business with ABRA.
I was re-ended on a Friday and submitted my claim through State Farm. ABRA was recommended, and I had used you before for the last accident I was in when I was side swiped. A representative from ABRA called and easily set up the appointment with me for Tuesday morning. Kevin was pleasant, professional and incredibly kind while I explained what happened to my car. He gave me a realistic time frame for the word and the assurance that he could complete it quickly. He was correct and gave me back my car looking beautiful. The front desk secretary/receptionst was competent and quick in getting me checked in and processing the payment. Overall, I am completely satisfied.
I was really impressed with the service.You are truly professional p
professional Thanks for a job well done
It was a great job thank you so much...
The entire experience was smooth and efficient. I will definitely pass on my satisfaction.
Every thing was perfect.
In my opinion,the only thing is it took a little longer than I expected to complete the repair
Very professional and nice people. Always was informed through the entire job.
They were amazing ... Mark and whole staff is dope !!!! Give them a raise .. they was very communicative , fast , friendly , and family ... I love the end results !!!!