As usual, very professional service. Denae took excellent care of my car and needs.
Vehicle Make : Volkswagen
Amy is fantastic! Very helpful, efficient and courteous.
Thank you Denae for the frequent communication updates. This was exceptional as to the status of work being done on car.
Thank you Doug for explaining what was done. Car looks great!
See you soon for our 2014 Subaru Outback.
Very disappointed that no one told me that I was expected to pay part of the repairs costs until after the repairs were done and I was told the car was ready to be picked up. A very unhappy surprise that was unexpected and not budgeted for. Your rep blame it on the insurance company and the insurance company rep blame it on your rep. While someone needed to tell me before the repairs, and I believe your rep should have told me as you are the ones requiring me to pay you before I can have my vehicle back. If I was told this before the repairs were made we could have handled this differently, but it is too late after you made the repairs. Your rep said she could not do anything for me, but if she had done her job and gone over the repairs and their costs with me, before the work was done we could have addressed it at that time and there would be no unpleasant surprises. Your rep did offer me her apology, but her mistake still cost me money. So how can a customer be completely satisfied this scenario?
Vehicle Make : Mercedes Benz
Very Professional. A pleasure to do business with.
Good finishing and job done on time
Great work and super customer care.
Your team was very diligent about keeping lines of communication open and keeping me updated on your progress. I knew what was happening and what to expect as well as anticipated completion dates every step along the way.
I was very satisfied with my car! Abra auto body shop in Tucker Ga. did a great job!
The team at Abra Tucker were very nice and professional. They kept me updated on the status of my car repair and did an excellent job on the repair!
I had an amazing experience 100% satisfied.
Excellent service...went above and beyond!! Friendly people and super work. I highly recommend them!!
This is the second car that I have brought to ABRA
and once again I am satisfied with your staff’s professionalism and quality of
The customer service is great and the process is easy going. No head aches, or worries.
Car looks great! Returned my rental for me. Clear communication throughout the whole process. Surprised me with having ghe inside detailed. Very happy!
High quality work and friendly and experienced staff.
Despite being short staffed the team was very thorough in explaining where my vehicle was through out the entire process. As soon as my vehicle was ready Cassie called me and informed me of all of the details regarding what was repaired and final costs associated with the repairs.
Very pleasant experience from first phone call to picking up my vehicle. Highly recommend.
Thanks guys for once again doing an AMAZING job of restoring my baby back! From Day One, you guys were awesome and always kept me in the loop of my car’s progress through the process. SPECIAL SHOUT to Amy at the front desk!! She always had a sweet smile for all the customers with a sweet personality to match! She’s an angel!
Quicker repair times but possibly have nothing to do with Abra..